Heritage Suites Hotel

5.0 star property
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Room options

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Rooms

Heritage Rooms

Heritage Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for The Residence

The Residence

The Residence

  • Garden view
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Suites Hotel

2 restaurants, 9 indoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite.
Heritage Suites Hotel offers 26 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

9 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Heritage Suites Hotel. During your stay, you're just a quick walk from Miniature Replicas of Angkor’s Temples. Free WiFi in public areas, free self parking, and 9 indoor pools are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Asian cuisine with a poolside location at Heritage Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor and 9 indoor pools
  • Treat yourself to manicures and pedicures, massages, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Just a 2-minute drive from Pub Street and 6 minutes from Angkor Wat
As a guest of Heritage Suites Hotel, you'll find a full-service spa, 9 indoor swimming pools, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Heritage Suites Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Heritage Restaurant - This poolside fine-dining restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Wine Bar - Onsite bistro. Open daily.
Bamboo Bar - This theme restaurant serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number L001-100099777
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 244 out of 305 reviews
Rating 8 - Good. 46 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 3 out of 305 reviews
Rating 2 - Terrible. 0 out of 305 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and attentive staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025

10/10 Excellent

yong

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Hafiz, Stanmore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Stayed 4 nights in Oct 2025

10/10 Excellent

Hanbreen

Stayed 3 nights in Sep 2025

10/10 Excellent

Ruby

Stayed 1 night in Apr 2025

10/10 Excellent

grazyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and comfortable stay

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chamnan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosario A A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosario A A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marespand

Stayed 2 nights in Dec 2024

10/10 Excellent

Kariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, highly recommend

Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Stayed 4 nights in Dec 2024

6/10 Okay

xinmei

Travelled with family
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Siem Reap

Excellent Hotel. Excellent Service. Excellent Facilities. Excellent Quality. Excellent Spa. Excellent TukTuk and Tour Services. All of the staff, and especially Sinat and Tula, make a real difference when you stay here by giving a full personnel service, and nothing is too much trouble at all for any of them. This is the 3rd time we have stayed here - the last time was in 2014 - and it really is still the best hotel we have stayed in at Siem Reap. Attention to detail is second to none. The Colonial Pool Suite we had was amazing and spacious with great amenities. Food and presentation is excellent. Daily turn down gifts are cherished. Its because of the service we had throughout our previous stays here that we booked it again this year - and we will book this hotel again when we return in the future - so highly recommended.
Stayed 14 nights in Aug 2024

10/10 Excellent

Jitka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024