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Heritage Suites Hotel

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Exterior detail
The Residence
Colonial Suite Pool | Terrace/patio
2 restaurants; breakfast, lunch, dinner and brunch served
Colonial Family Suite With Jacuzzi | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000
  • Place, Miniature Replicas of Angkor’s Temples
    ‪2 min walk‬
  • Place, Charles de Gaulle Road
    ‪3 min walk‬
  • Place, Royal Garden
    ‪3 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Heritage Rooms

Heritage Rooms

Heritage Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for The Residence

The Residence

The Residence

  • Garden view
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Free Wi-Fi
4.9 out of 5, Exceptional, 162 reviews
The price is €120
includes taxes & fees
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About this property

Heritage Suites Hotel

2 restaurants, 9 indoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite.
Heritage Suites Hotel offers 26 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

9 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Heritage Suites Hotel. During your stay, you're just a quick walk from Miniature Replicas of Angkor’s Temples. Free WiFi in public areas, free self parking, and 9 indoor pools are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Asian cuisine with a poolside location at Heritage Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor and 9 indoor pools
  • Treat yourself to body treatments, manicures and pedicures, or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Just a 2-minute drive from Old Market Area and a few minutes from Pub Street
As a guest of Heritage Suites Hotel, you'll find a full-service spa, 9 indoor swimming pools, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Heritage Suites Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Heritage Restaurant - This poolside fine-dining restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Wine Bar - Onsite bistro. Open daily.
Bamboo Bar - This theme restaurant serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number L001-100099777
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 311 reviews
Rating 8 - Good. 47 out of 311 reviews
Rating 6 - Okay. 12 out of 311 reviews
Rating 4 - Poor. 3 out of 311 reviews
Rating 2 - Terrible. 0 out of 311 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Taru

Liked: Cleanliness, staff & service, amenities
Excellent and kind staff, nice rooms and beautiful atmosphere
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at heritage. The property is beautiful, the service is excellent, and the spa and restaurant are both quality.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and attentive staff!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and they gave us gifts every day if the stay which was incredible adorable. Staff were amazing and very nice. Mis Tola, Mis Samnang and mis Sinar treated us like royalty and made the stay very warm and comfortable.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Room was absolutely amazing in the staff. We’re incredible! We’ll go back for sure! Anybody going to Cambodia should stay here!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel team were wonderful and made you feel very welcomed. The lady at breakfast was very attentive and did a super job looking after our needs. We were up early on day 1 to Angkor Wat so they put us together a breakfast picnic. Such a wonderful gesture. The room and private pool could do with updating to make this a true 5 star room. Close to the city and safe quiet area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

yong

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hafiz

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rosario A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, with excellent spa services.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private pool, and the staff were super accommodating and helpful.
Verified

10/10 Excellent

Rosario A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
Verified

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and kind staff Room was gorgeous Grounds terrific in a natural setting Very relaxing and calm
Stayed 1 night in May 2023
Verified

8/10 Good

Lai Man Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by chearful and friendly staff.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Feres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A property where the whole staff makes feel like home. Very quiet safe and nice area, where you could walk 10-15mn to get to the main places. Food is also good.
Stayed 4 nights in Sep 2022