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4.7 out of 5

"Loved our stay here. Only problem was the construction works to the dining room so tables were minimal and spread throughout the spa/entrance/bar. Pre ... " More

By a verified traveller on Fri 03 May 2019

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Premier Deluxe Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Private Pool Suite Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite Villa, Private Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Twin Room, Pool View (Suite - One Way Transfer)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Pool View (Residence - One Way Transfer)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Metta Residence & Spa, you're just a quick walk from Eric & Thierry Stocker. Features include free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, facials or manicures and pedicures at Visakha Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes horse riding/rentals and bicycles to rent
  • Just a 3-minute drive from Pub Street and a few minutes from Angkor Night Market
  • Airport pick-up and local-area shuttle service available for a fee

Metta Residence & Spa ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metta Residence & Spa

Everyone (3) Couples (2)
4 out of 5
Loved our stay here. Only problem was the construction works to the dining room so tables were minimal and spread throughout the spa/entrance/bar. Preferred the buffet style breakfast which they only did 1 day and a menu style the other days. Staff were brilliant, free massage was lovely and the free cocktails each evening was a bonus! Would definitely stay again.

Posted by on 3 May 2019

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Comment from Hotel Management

3 May 2019 by Metta Team

Dear Guest, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your most valued feedback to share your great experience with us at Metta Residence & Spa, We are so delighted to read your every single fact of comment and we will share this wonderful news to all our teams, Again, we would like to extend our sincerest thanks and we are looking forward to welcoming you back to our resort,

5 out of 5
The design and decor is fantastic at this hotel. It feels very private and peaceful. The general pool area is well thought out and there is plenty of space to relax poolside. We opted for a private pool which was not overlooked, well maintained and clean if you’re considering this. Also good to keep cool as it was very hot outside! Currently the hotel is renovating the outdoor restaurant space so we had breakfast in the indoor restaurant during our stay, which was a la carte. The first day, the omelette was cold so I sent it back and we gave the hotel some feedback on breakfast. The next morning, the breakfast menu had changed and was much better. The spa in this hotel was fantastic! Wonderful treatments-I had a facial and the next day I had a massage. They offered a good discount too! The hotel organised a tour of Angkor Wat for us as requested and the guide was great! They also had a free transport service to the night market and back. Overall a very beautiful, relaxing stay here with good service. Reasonably priced and not far from Angkor Wat and other sights.

Posted by , from London on 3 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by William

Dear RM, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time, Yours faithfully, William CHUM (Mr.) General Manager

5 out of 5

Posted by on 3 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Metta Team

Dear Valued Guest, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your most valued feedback to share your great experience with us at Metta Residence & Spa, Again, we would like to extend our sincerest thanks and we are looking forward to welcoming you back to our resort,

5 out of 5

Two great nights

I spent two nights at this hotel. The staff members are very friendly and helpful. Rooms are large and great. They have 2-way free airport transportation. They also have free transportation to/from the city center from 5-10pm. Additionally, you will enjoy the free daily cocktail from 6-7pm. Recommended 100%.

Posted by , from Dearborn, MI on 15 Jan 2018

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Comment from Hotel Management

22 Jan 2018 by William-Manager

Dear Fahad, This is our most appreciation and thank you so much for your review and feedback. We are so delighted that you were happy with us, room, staff, and services we provided, We hope to serve you again next time!

4 out of 5
Personal ist sehr freundlich und zuvorkommend. Sehr schön gemachte Zimmer.

Posted by on 18 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by Metta Teams

Dear Value Guests, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,

5 out of 5
Magnifique hotel. Service agréable souriant et pro. Peut être le restaurant est un peu cher.

Posted by on 25 Jan 2019

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Comment from Hotel Management

26 Jan 2019 by Metta teams

Dear Anonymous, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our facilities and services. We do hope to have another opportunity to serve you again and again next time, With our best regards,

Property Features

Metta Residence & Spa offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Metta Residence & Spa. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Siem Reap hotel is smoke free.

  • 34 guestrooms or units
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Playground on site
  • Separate dining area
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport pick-up and area shuttle
  • Parking: Free self parking

Room Amenities

Metta Residence & Spa offers 34 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate dining areas. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Dining room
  • Jetted
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Visakha Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

  • Spa tub in spa
  • Minimum age to access spa is 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Metta Residence & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Metta Residence & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38.5 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metta Residence Hotel Siem Reap
  • Metta Residence Hotel
  • Metta Residence Siem Reap
  • Metta Residence
  • Metta Residence Spa
  • Metta Residence Spa
  • Metta Residence & Spa Hotel
  • Metta Residence & Spa Siem Reap
  • Metta Residence & Spa Hotel Siem Reap

You should know

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.