15 Oct 2018 by Vincent Gernigon Hotel Manager
Dear christian, Thank you very much for staying at Raffles Grand Hotel d'Angkor. With regards to your concern regarding the value for money, we maintain that the Raffles Grand Hotel d’Angkor offers competitive rates, be it with our food and beverages or our rooms , in comparison to other five star hotels in the area based on the competition survey which we conduct on a regular basis. However, despite of your concern, we are glad to learn that overall you had an enjoyable stay with us. We hope that we will have a pleasure to welcome you back again in the future. From the Cultural Heart of Siem Reap,
Raffles Grand Hotel d'Angkor offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre, 3 meeting rooms, and limo/town car service are available. Event space at this resort measures 2691 square feet (250 square metres) and includes conference space. A kids' pool, a fitness centre, and spa services are also featured at the luxury Raffles Grand Hotel d'Angkor. Self parking and valet parking are free. A complete renovation of Raffles Grand Hotel d'Angkor was completed in October 2019. Smoking is allowed in designated areas at this Colonial Siem Reap resort.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
Free self parking , Free valet parking
Raffles Grand Hotel d'Angkor offers 119 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Cafe D'Angkor – Overlooking the pool and garden, this brasserie serves breakfast, brunch, lunch and dinner. A children's menu is available.
1932 – This restaurant overlooks the pool and garden. Reservations are required. Open daily.
Conservatory – Overlooking the pool, this coffee shop serves breakfast, brunch, lunch and light fare. Open daily.
Elephant Bar – This bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Raffles spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.
