See all properties

Ascott Orchard Singapore

Choose dates to view prices

Photo gallery for Ascott Orchard Singapore

Lobby
Outdoor pool, pool loungers
Exterior
Suite, 1 Bedroom (Pierre) | Living area
Executive Studio Suite
Luxury
5.0 star property
8.8

Excellent

Serene escape near Orchard Road

Surrounded by lush gardens, this aparthotel offers a serene escape near Orchard Road. Enjoy the outdoor pool, gym, and family-friendly amenities like a playground and children's pool.

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
11 Cairnhill Road, Singapore, 229724
  • Place, The Paragon
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, ION Orchard
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio Suite

Premier Studio Suite

Premier Studio Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Pierre)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms (Soho)

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Deluxe Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Premier Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Premier Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Executive Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Executive Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Suite

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Premier Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Suite

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Premier Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Pierre Suite (1 bedroom)

In-room safe, desk, soundproofing, iron/ironing board

Pierre Suite (1 bedroom)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Soho Suite (2 bedroom)

In-room safe, desk, soundproofing, iron/ironing board

Soho Suite (2 bedroom)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Murano Suite (Studio)

In-room safe, desk, soundproofing, iron/ironing board

Murano Suite (Studio)

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Garden
Shangri-La Apartments, Singapore
Tanglin
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 452 reviews
Shangri-La Apartments, Singapore

About this property

Ascott Orchard Singapore

This smoke-free hotel features an outdoor pool, a fitness center, and a children's pool. Other amenities include dry cleaning, a 24-hour front desk, and a porter/bellhop. Limited housekeeping is available.
Ascott Orchard Singapore offers 220 air-conditioned accommodations with espresso makers and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, hair dryers, and toothbrushes and toothpaste.

Cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the overall property condition at Ascott Orchard Singapore. During your stay, you'll be connected to a shopping center, and just a quick walk from Orchard Road. Enjoy features like an outdoor pool, a gym, and breakfast (surcharge).
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and a porter
  • Onsite recreation includes a gym and a playground
  • Just a 4-minute walk from Orchard Road and a 3-minute drive from Bugis Street Shopping District
Ascott Orchard Singapore offers its guests a children's pool, an outdoor pool, and a fitness center. The luxury Ascott Orchard Singapore also features dry cleaning/laundry services, a porter, and an elevator.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Lift (91 centimetre wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 143.88 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 383 reviews
Rating 8 - Good. 122 out of 383 reviews
Rating 6 - Okay. 22 out of 383 reviews
Rating 4 - Poor. 13 out of 383 reviews
Rating 2 - Terrible. 7 out of 383 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ka Ki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, housekeeping staff very friendly and helpful. All facilities are well maintained, I went to the pool and the gym, super clean. Prime locution for shopping but the surroundings are very quiet.
Stayed 4 nights in Jan 2026

6/10 Okay

Jedd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, great location and hotel. However, the unexpected material charge for the bed for the children was dissapointing and the response to the query about this after booking for two adults and two children was really poor.
Stayed 3 nights in Jan 2026

10/10 Excellent

Radhika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Kid friendly and very accessible
Stayed 6 nights in Dec 2025

4/10 Poor

Felicia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good kitchenette hotel on Orchard road attached to Paragon mall. However on 1 day of our 3 night stay, they were doing annual electric maintenance. It was not mentioned at booking or confirmation, only when we arrived. That meant no wifi, no AC and also intermittent elevator service (we were on 13th floor) from 10-17:00. When I contacted management regarding how inappropriate this was (I was charged full cost) the response was that they would pay for transport for me and my 2 young kids return trip. That’s it, no compensation, no apology - just that it’s annual maintenance and maybe it will come back earlier. That’s simply not acceptable at this price point. I need to work (wifi) and I also chose the hotel for its central location so my kids could nap/ get AC midday. I can’t recommend them at all. Many other hotels at this price point which provide excellent service
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Mats

Stayed 3 nights in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay longer
Stayed 5 nights in Oct 2025

10/10 Excellent

Antoinette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lisa, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring. I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!
Stayed 7 nights in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good location, ideal for people who may need to stay near Mount Elizabeth Hospital. I had a single room for two night business trip. The AC spews out air directly to the bed, making it very cold when I sleep. On the first night, there was some issue with the shower where there is no hot water but this was fixed. the next day.
Stayed 2 nights in Aug 2025

4/10 Poor

Emmanuel

Disliked: Staff & service, room comfort

Poor check in

Very poor check in service late at night. Check in staff very curt. Asked me to complete my email and mobile number by holding up a lousy tablet. Clearly untrained to 5-star levels. Rooms smaller than old ascott. Room looks right into apartments across the street.
Stayed 4 nights in Aug 2025

10/10 Excellent

jahanum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊
Stayed 4 nights in Jul 2025

6/10 Okay

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location. However, for the price charged , expect better condition of the room. And expect the toilet to be in perfect condition . Some of the items on toilet a bit old and not superbly clean. Can see slight stains and for the price I paid and where it’s located, I expect more
Stayed 2 nights in Mar 2025

10/10 Excellent

ANM Rezwanul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
Stayed 9 nights in Jun 2025

10/10 Excellent

Fadhel salman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing were excellent
Stayed 5 nights in Jun 2025

2/10 Terrible

KHONDKAR F

Stayed 8 nights in Jun 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025

4/10 Poor

sam

Travelled with partner
Registration and restore services pooe
Stayed 4 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short staycation

We had a pleasant stay. everything is fantastic in this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Stayed 10 nights in Apr 2025

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
Stayed 10 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Stayed 5 nights in Mar 2025