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Carlton City Hotel Singapore

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Photo gallery for Carlton City Hotel Singapore

Executive lounge
In-room safe, desk, blackout curtains, iron/ironing board
Property entrance
Front of property – evening/night
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Gopeng Street, Singapore, 078862
  • Place, Shenton Way
    ‪3 min walk‬
  • Place, Maxwell Food Centre
    ‪8 min walk‬
  • Place, Boat Quay
    ‪2 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(239 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room with Complimentary Mini Bar

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room with Complimentary Mini Bar

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Club Room with Club Lounge Access

In-room safe, desk, blackout curtains, iron/ironing board

Club Room with Club Lounge Access

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Single Room

9.4 out of 10
Exceptional
(37 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Single Room with Complimentary Mini Bar

In-room safe, desk, blackout curtains, iron/ironing board

Executive Single Room with Complimentary Mini Bar

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Single Room with Club Lounge Access

In-room safe, desk, blackout curtains, iron/ironing board

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room (Complimentary Mini Bar & Higher Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room (Complimentary Mini Bar & Higher Floor)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Room (Club Benefits & Higher Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Club Room (Club Benefits & Higher Floor)

  • Sleeps 2
  • Free Wi-Fi

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About this property

Carlton City Hotel Singapore

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Shenton Way. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Plate
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center
Carlton City Hotel Singapore offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

2 meeting rooms and limo/town car service are available. The luxury Carlton City Hotel Singapore also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 108 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1544 out of 2133 reviews
Rating 8 - Good. 456 out of 2133 reviews
Rating 6 - Okay. 82 out of 2133 reviews
Rating 4 - Poor. 28 out of 2133 reviews
Rating 2 - Terrible. 23 out of 2133 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, good location
Stayed 3 nights in Jan 2026

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel well located, spacious snd comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, location very central. Room beautiful and staff lovely. Fantastic place to stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Pavida

Stayed 6 nights in Jan 2026

6/10 Okay

Terrence

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was good though I am not a fan of windows in bath room
Stayed 1 night in Feb 2026

10/10 Excellent

Jusil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location close to China Town. Nice, accommodating staff. Clean room, comfortable bed. The breakfast buffet has good amount of food variety. Not sure if the hotel is rated 4 stars or 5 stars, but should be at least 4 stars.
Stayed 3 nights in Jan 2026

8/10 Good

Yukiko

Travelled with family
Liked: Cleanliness, staff & service
ロケーションは申し分ありません。公共交通、買い物　食事、徒歩圏内に十分すぎるくらいあり、オーチャードやマリーナよりも現実的な選択です。 バスタブに熱いお湯を張ってリラックスもできます。スタッフも親切です。 やたらと高い割に今ひとつなホテルが多いシンガポールでは、トータルでコスパの良いホテルとしておすすめです。
Stayed 3 nights in Jan 2026

10/10 Excellent

Lenore

Stayed 3 nights in Jan 2026

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Front desk - we would like to recognize Maricar. She’s an exceptional front desk team member who provides excellent customers’ first experience. She’s friendly, helpful and knowledgeable. Thank you Maricar for my birthday cake also! Lovely touch. +Engineer - Tayaramon, thank you for your patience and assistance with our IT / tv at the hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

mahshid

Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay at the Carlton City Hotel Singapore. The staff provided outstanding service and were especially helpful and attentive to my needs and questions about city attractions and transportation! Additionally, I was extremely touched by the thoughtfulness of the staff and their attention to detail. The members of the cleaning staff were always extremely kind and courteous whenever I saw them in the morning. Special shoutout to Daniel, Hardi, Jackson, and especially Amir for providing exceptional service! Thank you for making my stay in Singapore especially memorable!
Stayed 3 nights in Jan 2026

8/10 Good

Birgit Mathilde Ludig

Stayed 8 nights in Dec 2025

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well located and no complain
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅館，性價比很高，地點好，服務好。頂樓酒吧很棒視野好。
Stayed 2 nights in Jan 2026

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michel

Liked: Amenities
Tout a été parfait. Chambre très confortable. 22eme étage, vue magnifique sur la ville. Petits déjeuners et piscine au top. Proximité d’un métro. Personnel très aimable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Loretta, Vittoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The pool was very nice and conveniently located on the 3rd floor. There was both an indoor and outdoor gym option. The hotel is located within walking distance to public transportation and many restaurant options are right down the street
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Stylish room, comfortable bed and good views from the window over Singapore.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carmencita L

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, clean room. Nice staff. Nice location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Väldigt trevlig och hjälpsam personal. Extra tack till frukostpersonalen som var väldigt hjälpsamma med glutenfritt! Kan starkt rekommendera hotellet och frukosten
Stayed 2 nights in Jan 2026

10/10 Excellent

ZAID

Great experience overall, we had one scary situation where housekeeping left the door unlocked after they had when we were out of the hotel for over 12 hours. Luckily
Stayed 6 nights in Jan 2026

8/10 Good

Sudipa

Stayed 3 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Lication value for money
Stayed 3 nights in Jan 2026

10/10 Excellent

john, brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Prakash

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms clealiness is as per the expectation.Great hospitality and kind staff!
Stayed 1 night in Jan 2026