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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Lobby
Exterior
Meeting facility
Outdoor pool
Café

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Place, Mustafa Centre
    ‪15 min walk‬
  • Place, City Square Mall
    ‪15 min walk‬
  • Place, Bugis Street Shopping District
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express and Suites Singapore Novena by IHG. During your stay, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Great Room
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Orchard Road and a few minutes from Mustafa Centre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express and Suites Singapore Novena by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena by IHG was completed in May 2023.

This 4-star Singapore hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
The Great Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (SGD 8.70 per stay)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SGD 216 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SGD 8.70 per stay
  • Pet fee: SGD 216 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 580 reviews
Rating 8 - Good. 172 out of 580 reviews
Rating 6 - Okay. 37 out of 580 reviews
Rating 4 - Poor. 11 out of 580 reviews
Rating 2 - Terrible. 12 out of 580 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall friendly staff, clean, and near stores and restaurants.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

EVA

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff and superb breakfast!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Milka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cornelio

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice room, good breakfast for free
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LUCIE

Liked: Cleanliness, staff & service, amenities
Good location, lots of things nearby. Very helpful staff in the breakfast was amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were varied and tasty - both cultural and western options. Front desk staff very helpful. Walking distance to bus stop and metro station. Room spacious and clean. Would definitely stay there again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jisu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Staff were polite, helpful, respectful and friendly
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Whitney Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating. Beautiful location. Was lucky enough to be there during Chinese New Year! Amazing experience.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
clean room, courteous staff, good amenities and great breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A full service restaurant at this property would be nice, especially in view of the fact that there are no decent restaurants in the vicinity of the property.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tiffany Kay

Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff, good breakfast buffet, and room was good.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, with a bus stop out the front. The staff are very friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Jefferey

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and staff friendly. Bus station very close. Easy to get around
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Cenon

Liked: Cleanliness, staff & service, amenities
Yes, very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard Dean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, small. Excellent breakfast and very nice staff. Pool and laundry were very nice!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and wonderful staff Rooms were perfect for our needs
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast. Advertised as Continental breakfast but was actually very complete with multiple options.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was warm and friendly. They offered to keep our luggage while we had breakfast. All the amenities were highlighted. Very helpful when asked how to get around- being that it was the first time in Singapore. Would definitely recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wah

Liked: Cleanliness, staff & service, amenities
Room’s very clean, helpful staff, good breakfast…….👍
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, nice and clean, good breakfast and nice bar area. Also found the location was goodDownload Grab app to easily catch cabs. Try 188 for $58 Chili Cheese an just down the road.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Godege

Liked: Cleanliness, amenities, property conditions & facilities
Staff reception was exceptional!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Good breakfast. Nice, clean room.
Stayed 1 night in Jan 2026