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Hotel Chancellor@Orchard

3.5 star property

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Photo gallery for Hotel Chancellor@Orchard

A modern hotel entrance with a prominent sign reading "HOTEL CHANCELLOR GROORCHORD."
A modern indoor swimming pool with a clear view of the city skyline in the background.
A hotel lobby with a reception desk, seating area, and a display of merchandise.
A modern outdoor patio area with multiple tables and chairs, surrounded by lush greenery and a water feature.
A modern building with a glass facade and a sign for 'Chancellor Orchard'.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Road
    ‪2 min walk‬
  • Place, Plaza Singapura
    ‪5 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Room

Bathroom

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room

8.0 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double or Twin Room

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a window with curtains.

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room - No Housekeeping

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room - No Housekeeping

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Double or Twin Room - No Housekeeping

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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3.7 out of 5, Good, 823 reviews
The price is €116
includes taxes & fees
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About this property

Hotel Chancellor@Orchard

An outdoor pool, a restaurant, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a children's pool, concierge services, and dry cleaning.
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Chancellor@Orchard, you're just a quick walk from Orchard Road. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Steps from Orchard Road and a 5-minute drive from Marina Bay Sands Skypark
There's a restaurant on site. Public spaces have free WiFi. Hotel Chancellor@Orchard offers its guests an outdoor pool and a children's pool. There are 4 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at the family-friendly Hotel Chancellor@Orchard. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Bistro@Chancellor - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chancellor@Orchard

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 138 out of 730 reviews
Rating 8 - Good. 286 out of 730 reviews
Rating 6 - Okay. 198 out of 730 reviews
Rating 4 - Poor. 70 out of 730 reviews
Rating 2 - Terrible. 38 out of 730 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great property to stay in!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location behind Orchard road. Staff friendly and very helpful.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location ( just around the corner for big bus stop 15). Small rooms just like New York hotels however you spend all your time out site seeing. Staff friendly and really attentive and want to help.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Van My

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nermie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Orchard shopping place, hop on hop-off bus stop. Need to upgrade their breakfast menu. Highly recommend.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

KA KI JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood has lots of shopping centers and mid-range restaurants. The rooms were ok, but nothing much to praise. Breakfast was ok, with basic choices of food.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Martyn

The room was clean and the hotel is close to MRT
Stayed 3 nights in Feb 2026
Verified

8/10 Good

GO

Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Karthikeyan

Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool itself was very nice, but the roof top ambiance of noisy air-conditioning fans was very industrial and not pleasant. The breakfast was mostly half warm dishes of very limited and tasteless variety, I would rate 2/10. Room was spacious and nice.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

soegeng

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Joalin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is under my personal expectation.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Arlind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with most of the facilities. We don't recommend a room with bath tub. Getting in and out was very treacherous. The buffet breakfast was ample, but some days better than others.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Paraluman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fid not have breakfast
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Joalin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Read other reviews. You pay what you get. Never ever pay full before arriving at the hotel. I was very shocked.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff is very courteous and the check in is fast. The only thing that i gave 4 stars instead of 5 is the air conditioning is not cold enough. Singapore is a very hot country and AC must be cold enough. Location is great which is close to Plaza Singapore where you can go for shopping and enjoy lots of food.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Murray

Liked: Amenities, property conditions & facilities
Shower recess could have been better. A bit of mould
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

sharifah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I thought there is restaurant but it only open for breakfast.The pictures on their website i Is not the hotel looks like
Stayed 20 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

ALDRIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Eulise

Room was clean but is outdated. Smelly as you enter but dissipates when aircon starts. Showers may need some care. Close to mrt and shoppings. Overpriced I believe. $20 per person for breakfast. Go to the Toast Box in Central Point and you will have a feast for less.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Clarence Shuh Tzer

Liked: Cleanliness
Managed my expectations - service wasn’t fastest, but overall for the price paid & the central location, it was a pleasant enough experience.
Stayed 1 night in Dec 2025