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Hotel Waterloo Singapore - Handwritten Collection

4.0 star property

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Photo gallery for Hotel Waterloo Singapore - Handwritten Collection

Lift
A reception area with a marble counter, seating with cushions, a bar, and a bookshelf.
A buffet area with green cabinets, a white table, and a tiled floor.
A bar area with stools, a bar counter, and a display case with bottles.
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
78 Waterloo Street, Singapore, 189870
  • Place, Bugis Street Shopping District
    ‪2 min walk‬
  • Place, Mustafa Centre
    ‪17 min walk‬
  • Place, Orchard Road
    ‪18 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Waterloo Singapore - Handwritten Collection

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a meeting room, and concierge services. Change of towels is available on request.
Hotel Waterloo Singapore - Handwritten Collection offers 502 air-conditioned accommodations with safes and slippers. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Hotel Waterloo Singapore - Handwritten Collection, you're just a quick walk from Bugis Street Shopping District. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Bugis Street Shopping District and a 3-minute drive from Mustafa Centre
Hotel Waterloo Singapore - Handwritten Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Waterloo Singapore - Handwritten Collection also features multilingual staff, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotel Waterloo Singapore - Handwritten Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 20.38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Built in 2025
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Mobile App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Waterloo Singapore - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 20.38 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, DBS PayLah!, PayNow, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's GPHL Mobile App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Hotel Waterloo Singapore - Handwritten Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 161 reviews
Rating 8 - Good. 37 out of 161 reviews
Rating 6 - Okay. 13 out of 161 reviews
Rating 4 - Poor. 2 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place .. very satisfied and would come back again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Rooms were spotless, the standard was high and a great location. We loved our stay and would come again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff were friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place Very nice staff Very well kept
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Grayson

Staff was great and the room was very clean.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location and is very good value for your money. I would definitely stay here again and recommend it. The subway is close for easy access.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice check-in/out
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Compact and bijou is how we would describe this hotel, clean and compact room but had everything you needed. We booked a short 3 night stay here and the location worked well to get around Singapore. Very helpful staff and a good range of choice for breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adolf

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic experience. The staff were so friendly and helpful. The rooms were new and clean and modern. I will stay there again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice modern rooms and clean
Stayed 5 nights in Jan 2026
Verified

8/10 Good

ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is working well ,staff are very friendly. Breakfast is good for variety of foods. Room service girl is very helpful and did a great job.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Modern and clean room. Convenient location for Downtown Singapore.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms, breakfast pretty poor
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities
Spotless, spanking new, technologically advanced hotel within walking distance to everything. Zero complains here.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning worked wonderfully. Room was very clean.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms considering the price and they were spotless! The whole hotel is very clean! The lifts are great, never had to wait longer than a few seconds and the in room filter tap was a great little addition to fill my water bottle. The pool sitting area is a little on the small side and can get a bit crowded, but it's pretty standard for Singapore. All in all a great stay and would recommend!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Stian

Liked: Cleanliness, staff & service, amenities
Beds Are a Little firm. Other Than that a nice hotel with good location. MTR station nearby is a big plus.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aman

Clean room and modern amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Singapore always delivers but the staff at Waterloo hotel is just the best of the best! Service minded and professional! The rooms are quite small but the lication is great, so the hotel suits the urban explorer without kids well.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
This is a nice new hotel and very close to the MRT. Rooms were clean and smart with everything still looking very new. Having the MRT so close made it easy to travel around. If going again then I’d stay again. Breakfast in the mornings was quite busy especially around the coffee machine. Bed comfortable, good shower and filtered drinking water on tap. Overall a good place to stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Clean and modern room. It’s a new hotel.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

j

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean but did have trouble with the TV. I found the baggage staff were very helpful but check in staff could be a bit more helpful and maybe smile more. restaurant and cleaners friendly. Great location.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Gavin John

Liked: Cleanliness, property conditions & facilities
The hotel was outstanding. Way above my expectations. The staff were incredibly friendly and helpful. The room was perfect, very modern, fresh and tech was utilised to operate every aspect of it, open/close curtains, turn on/off A/C, turn on/off lights and for local knowledge.
Stayed 9 nights in Jan 2026
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are very small not good when travelling with kids in general not kid friendly
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Urban

Liked: Cleanliness
Rent
Stayed 1 night in Mar 2026