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Jayleen Clarke Quay Hotel

3.0 star property

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In-room safe, desk, laptop workspace, iron/ironing board
Standard Room (Queen) | Private kitchen
Shower, free toiletries, hair dryer, towels
Restaurant
Concierge desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
25 New Bridge Road, Singapore, 059390
  • Place, Clarke Quay Central
    ‪2 min walk‬
  • Place, Boat Quay
    ‪3 min walk‬
  • Place, Raffles Place
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Standard Room (Queen)

Standard Room (Queen)

Standard Room (Queen)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Queen)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (Queen)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Bunk Beds
  • Free Wi-Fi

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About this property

Jayleen Clarke Quay Hotel

A snack bar/deli, a coffee shop/cafe, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Jayleen Clarke Quay Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Jayleen Clarke Quay Hotel, you're just a quick walk from Boat Quay. You'll find features like free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Within a 10-minute walk of Boat Quay and Raffles Place
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Jayleen Clarke Quay Hotel.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jayleen Clarke Quay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 40.0 per day.
  • Cribs (infant beds) are available for SGD 23.53 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: SGD 23.53 per night
  • Rollaway bed fee: SGD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel
Jayleen Clarke Quay Singapore
Jayleen Clarke Quay
Jayleen Clarke Quay
Jayleen Clarke Quay Hotel Hotel
Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel (SG Clean)
Jayleen Clarke Quay Hotel Hotel Singapore

Jayleen Clarke Quay Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 62 out of 302 reviews
Rating 8 - Good. 104 out of 302 reviews
Rating 6 - Okay. 78 out of 302 reviews
Rating 4 - Poor. 35 out of 302 reviews
Rating 2 - Terrible. 23 out of 302 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Dianne

Liked: Cleanliness
Tiny, but clean room. Tiny bathroom, wet room (no shower curtain) so toilet and floor got wet. Great to have aircon - huge help in high humidity. TV remote didn't work, even after new batteries. Hard bed, just thin mattress on board. Great location - right opposite main station. Also buses right outside, very convenient. Breakfast across the road in main hotel - not great. Not a bad place, would stay again..
Stayed 2 nights in Jan 2026

10/10 Excellent

Vahy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences we had at this hotel .all reception staff very good at their jobs . The hotel is 100 feet from the MRT Clarks Quay exit E . We stayed 11 days and all was clean and great . Hotel is central location to activities and Marina .
Stayed 10 nights in Jan 2026

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
Apart from being very small, it was adequate for 1 person
Stayed 3 nights in Jan 2026

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service
Very conveniently located to the quay and walking to Chinatown or to the harbour. Also metro station just across the street.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A cute little boutique hotel that has a 10-star rating for location. The MTR and bus stop is right outside the door and navigating the transit system was so easy. The location was also perfect for walking in all directions to get to different sites and areas.
Stayed 2 nights in Dec 2025

2/10 Terrible

Minnie Liza

Disliked: Cleanliness, amenities, property conditions & facilities
Place very outdated and rundown,smelly and dirty,needs a lot of work.not worth on what we paid of.
Stayed 3 nights in Dec 2025

8/10 Good

Larz J

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda, south boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Room was alright, small but expected that. Still comfortable. Bathroom was larger than expected.
Stayed 2 nights in Nov 2025

6/10 Okay

Monteen

Just an average, 2 star hotel. Nothing fancy. The rooms themselves were small. It was like the bathroom was made to fit the bed and thats it. Just a small entry way, bed, bathroom. No real room beyond that.
Stayed 1 night in Nov 2025

10/10 Excellent

Lendel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Center of everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities
Central location. Bit dated but for exploring Singapore was centrally located close to buses and mrt. Would stay again.
Stayed 6 nights in Sep 2025

8/10 Good

Noeleen Gay

Liked: Cleanliness, staff & service, room comfort

Small but handy

Room was small but was all we needed for 1 night stay. The service was very good and we felt very welcomed. The area was close to transport and Chinatown. Easy walk to Marina Bay lagoon which we walked around. Comfortable bed.
Stayed 1 night in Sep 2025

6/10 Okay

Eka

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Sundar Raman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the MRT and food options are in walkable areas. If you are travelling with kids, may not be the best place. They may not have tge space to walk around and hotel just opens to the street.
Stayed 2 nights in Jul 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service
So close to everything you need
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason, Fort Worth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claire is extremely nice and friendly.
Stayed 8 nights in Jul 2025

2/10 Terrible

Khulan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Stayed 1 night in Jul 2025

8/10 Good

Sue

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
across rd from rail
Stayed 3 nights in Jun 2025

6/10 Okay

Evangeline

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like: the hotel is close to everything Dislike : when we first got into the room the smell of the room,the hallway and the elevator smells like strong chemicals and the air-conditioned takes time to cool the room.No ventilation ,after they cleaned the room they should let the air circulate so when the guests check in at least the smell is not too strong .If you have sensitive smell this hotel is not for you.Staff are nice.
Stayed 2 nights in Jun 2025

6/10 Okay

SIEW PENG

Business traveller
Liked: Staff & service

Bad admin mgmt although service staff are friendly

The booking mentioned my card will not be charged, only for reservation purpose, the guest will make his payment himself. Yet the hotel told the guest payment already settled with the card used for booking, then the guest thought since it is settled and checked out. This is not right!
Stayed 3 nights in Mar 2025

2/10 Terrible

Mark, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Very horrible hotel
Stayed 1 night in Feb 2025

6/10 Okay

Alpha

Business traveller
Clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. The people they're so friendly and helpful and kind
Stayed 2 nights in Feb 2025