"Was excpecting more from this hotel for the price paid! Level of customer service was not 5* servicr. I stayed in a 4* near by and it was same standar ... " More
23 Aug 2019 by PARKROYAL on Pickering
Dear Guest, thank you for taking the time for sharing your feedback with us and we are looking forward to welcoming you back in the near future. Best regards.
7 Jun 2019 by PARKROYAL on Pickering
Dear Guest, thank you for taking the time for sharing your feedback with us and we are looking forward to welcoming you back in the near future. Best regards.
21 Nov 2018 by PARKROYAL on Pickering
Dear Tee, thank you for making PARKROYAL on Pickering your accommodation of choice during your recent visit. We regret to hear that you stay fell short of expectation but hope we get the chance to welcome you back for a more successful experience in the near future. Best regards.
6 Nov 2023 by PRSPS
Thank you for your review. We appreciate your kind compliments on our hotel and the team and are glad to hear that you had a memorable stay with us.We look forward to welcoming you back to PARKROYAL COLLECTION Pickering, Singapore for another seamless experience soon. Inspiringly yours, Jon Yau Rooms Division Manager
10 Jul 2019 by PARKROYAL on Pickering
Dear Guest, thank you for sharing your feedback with us. We have noted your comment regarding the standard and service quality. We appreciate your feedback and will objectively review standard and service quality. Once again, thank you for your invaluable feedback. We look forward to welcoming you back again.
17 Jan 2019 by PARKROYAL on Pickering
Dear Guest, thank you for taking the time for sharing your feedback with us and we are looking forward to welcoming you back in the near future. Best regards.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking
For a fee, guests can enjoy a buffet breakfast daily.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may request luggage storage for the day of check-out only. Extended storage requires advance approval.
Please note guests with prepaid, nonrefundable reservations must present the same credit card used at the time of booking when checking in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
