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Pan Pacific Orchard

5.0 star property

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Photo gallery for Pan Pacific Orchard

Breakfast, lunch, dinner served; al fresco dining
Creator video
Garden
City view
Pacific Club King Room | Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
10 Claymore Road, Singapore, 229540
  • Place, Orchard Tower
    ‪2 min walk‬
  • Place, ION Orchard
    ‪5 min walk‬
  • Place, Orchard Road
    ‪17 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Room

View from room

Premier King Room

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft

View from room

Premier Loft

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Pan Pacific Orchard

Luxury hotel with 2 outdoor pools and bars
This smoke-free hotel features 2 outdoor pools, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a poolside bar, and massage/treatment rooms.
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Pan Pacific Orchard. During your stay, you're just a quick walk from Orchard Tower. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by foot from ION Orchard and a 2-minute drive from Orchard Road
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Mosella - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pacific Breeze - This bistro serves light fare only. Open daily.
Florette - Overlooking the garden, this Champagne bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 495 reviews
Rating 8 - Good. 86 out of 495 reviews
Rating 6 - Okay. 31 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 16 out of 495 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DANIAL ABBAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Roelof

Travelled with family
Liked: Amenities, property conditions & facilities
Architecture of the building arm and arm with the pool area is lovely...
Stayed 4 nights in Sep 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Martin

Stayed 3 nights in Sep 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a complimentary upgrade to a room with balcony, courtesy of Sofia because I asked if it was possible to have a late check-out. She was really friendly and approachable! Staff are all friendly and excellent service provided :) Love the room, it is cosy and well-stocked with necessities. Gym and pool is okay. Convenient location to shopping area and different food options! All in all, I really enjoyed my stay at Pan Pacific Orchard and will definitely be back! :)
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a flying one night visit, staff were extremely welcoming and helpful. Our rooms were spotless, modern and a comfy bed. Perfect!
Stayed 1 night in Aug 2025

8/10 Good

Rosil

Stayed 3 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Florian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Stayed 3 nights in Aug 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Room had a great layout and all the facilities we needed. Shame it did not have a bigger fridge so you could cool your water before a day out. Breakfast had a vast selection suitable for all family members. Pool was stunning but is not heated so was feeezing! Not many sun loungers around it either. Great hotel, great location. Great location to get to orchard Road and the MRT. Concierge were super helpful during our stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sujan, Aldershot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Lane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience at Pan Pacific Orchard

This hotel is absolutely stunning inside and out. The service is impecable from the hotel concierge to the wonderfully friendly Chef Boz. The food was terrific, the coffee from the barista each morning was superb, the hotel was immaculate. I will definintley be coming back and have already recommended it to friends.
Stayed 4 nights in Jul 2025

8/10 Good

Tina

Stayed 1 night in Jul 2025

10/10 Excellent

Istar Abdullahi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay at the Pan Pacific Orchard in Singapore, and I can genuinely say this hotel stands out for all the right reasons. What I loved most was the modern, nature-inspired design Each level of the hotel has a unique theme, from lush greenery to water elements, which gives a calming, almost resort-like feel despite being in the heart of the city. The lobby is beautifully designed, and the views from the rooms are stunning, especially at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A stunning hotel with immaculate cleanliness and service. Perfectly positioned for access to Orchard Road and MRT (public transport) services. There is a wide selection of delicious food options available and the business lounge facility is first class.
Stayed 6 nights in Jul 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the pan pacific orchard hotel. The staff are so very friendly and helpful. The rooms and the facilities are lovely ❤️ Would recommend this hotel to anyone!
Stayed 4 nights in Jul 2025

10/10 Excellent

Adel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A true definition of 5 star hotel. I would necer stay at another in Singapore. The room space, amenities, views to the pool and garden, service and location are all top notch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip, Highett

Travelled with family
Liked: Cleanliness
Beautiful hotel and great location, we stayed at the cloud terrace suite , the room was very clean and the views were excellent, staff were quite friendly and helpful. Overall we had a great time in the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nirupam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Innovative design, wonderful friendly staff who’re delighted to serve and be helpful. Would be happy to stay here again.
Stayed 3 nights in Jul 2025