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Pan Pacific Orchard

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Photo gallery for Pan Pacific Orchard

2 outdoor pools, open 7:30 AM to 9:00 PM, pool loungers
Creator video
Property grounds
Reception
Breakfast, lunch, dinner served; al fresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10 Claymore Road, Singapore, 229540
  • Place, Forum The Shopping Mall
    ‪2 min walk‬
  • Place, ION Orchard
    ‪3 min walk‬
  • Place, Orchard Road
    ‪15 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Terrace Balcony King

A modern hotel room with a large bed, a small round table with two wine glasses, a chair, and a desk with a lamp.

Beach Terrace Balcony King

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room

City view

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier King Room

View from room

Premier King Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Loft

View from room

Premier Loft

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Pan Pacific Singapore
Marina Bay
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.7 out of 5, Exceptional, 2,140 reviews
The price is €295
includes taxes & fees
14 May - 15 May
Pan Pacific Singapore

About this property

Pan Pacific Orchard

This smoke-free hotel features 2 outdoor pools, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a poolside bar, and massage/treatment rooms.
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Pan Pacific Orchard. During your stay, you're just a quick walk from ION Orchard. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by foot from ION Orchard and a 2-minute drive from Orchard Road
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Mosella - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pacific Breeze - This bistro serves light fare only. Open daily.
Park90 - Overlooking the garden, this wine bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Mosella
  • Pacific Breeze
  • Park90

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 418 out of 595 reviews
Rating 8 - Good. 102 out of 595 reviews
Rating 6 - Okay. 38 out of 595 reviews
Rating 4 - Poor. 21 out of 595 reviews
Rating 2 - Terrible. 16 out of 595 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice and friendly staff, clean room and clean hotel area.
Stayed 6 nights in Jan 2026

8/10 Good

Punam

Liked: Cleanliness, staff & service, amenities
Gorgeous hotel and very friendly hotel staff. They did their best to accommodate our requests. The location was great (near Orchard Road shopping) and the hotel's facilities were fantastic! Loved the open air dining and food was good. Just know that while the WiFi worked well, there is no business center/facility for printing. Also, we were told there was a happy hour but it had actually been discontinued weeks earlier. So maybe best to double check the amenities of the hotel when checking in.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

Anthony Dinesh

Business traveller
Liked: Cleanliness, staff & service, amenities
Womderful as always
Stayed 3 nights in Feb 2026

6/10 Okay

Jervis

Liked: Cleanliness, staff & service
The room is extremely small and like a jail cell. This is not at all worth the price paid. Frankly this should not be a pan Pacific brand.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lynn

Stayed 2 nights in Jan 2026

10/10 Excellent

Supitchaya Sosothikul

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

6/10 Okay

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
clean, lots of natural light if city view, but noisy loud AC, shower barometer not working so cold then very hot then cold again, difficult to shower. Nice pool
Stayed 1 night in Jan 2026

10/10 Excellent

Jolanta

Stayed 3 nights in Jan 2026

10/10 Excellent

Natalee

Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellence exuded from every aspect of this grand hotel. From the soaring tree-like buttress that holds up one corner of the open concept second floor to the sweeping water features that shimmer and reflect the excuisite beauty of the mirrored sky-high ceiling . But the jewel in the crown of this hotel is their staff who were friendly, ,gracious and so very helpful . Five stars ! Bravo !
Stayed 4 nights in Jan 2026

10/10 Excellent

Zinet

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean room, excellent service and large pool area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, pool is tabulous
Stayed 3 nights in Jan 2026

8/10 Good

Julio

Stayed 1 night in Jan 2026

8/10 Good

Melody, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
The interior design of the hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Long chair in the pool not available
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel but not quite five star. Well located for shopping. Staff were friendly. North American and European business guests should be aware there is no dedicated business center. So if you are staying with your partner you will need to leave the room to do business in those time zones. There is an outdoor table at the lobby to work from but no privacy. Wifi supports videoconference calls. Also no cream for coffee at breakfast but lattes are available (it was explained to me that cream with coffee is not a cultural tradition so fair enough). Brought these points up with manager who called and was empathic if not a little lost for words. After all, who would design a new hotel of this architectural calibre without a small space for a 24 hour business center? Room is nicely appointed. Water in showers fluctuates hot and cold and then maintains temperature. This happened on one day out of three, so you may have better luck. Beware of the first floor parkade access to Orchard Road. It is convenient, but the smell of rotten garbage once you exit to the Parkade is so overwhelming that we had to hold our breath as we walked to the road. You may want to stick to Claymore road next to the main entrance and simply walk down the sidewalk to avoid this.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Aicha

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Romaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Incredible hotel! The rooms are beautifully designed, and the view of the architecture from the balcony is absolutely breathtaking. The staff are extremely friendly and welcoming. I would 100% recommend this place!
Stayed 4 nights in Jan 2026

6/10 Okay

jian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Pan Pacific Orchard over the NYE period. Staff members were helpful and greetings in and out of the hotel. Upon checkout, the gentlemen who served us didn’t ask how was our stay. The room we stayed in was nicely designed but very small for what I expected. The room temperature was very cold and damp during our stay. We have tried to adjust the air conditioning temp but it will only allow us to adjust it to 26deg and it still felt very cold. Pillows weren’t very comfortable. Showers suddenly drops to cold water. Thanks
Stayed 5 nights in Dec 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful space. Always clean and quiet.
Stayed 3 nights in Dec 2025