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Santa Grand Hotel Chinatown

2.5 star property

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Photo gallery for Santa Grand Hotel Chinatown

Business centre
Check-in/check-out kiosk
Family Triple Room
Superior Double Room | Bathroom
In-room safe, desk, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
20 Trengganu Street, Singapore, , 058479
  • Place, Chinatown Heritage Center
    ‪2 min walk‬
  • Place, Maxwell Food Centre
    ‪3 min walk‬
  • Place, Raffles Place
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3

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About this property

Santa Grand Hotel Chinatown

Hotel in Singapore, near Gardens by the Bay
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Santa Grand Hotel Chinatown offers 41 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Santa Grand Hotel Chinatown, you're just a quick walk from Chinatown Heritage Center. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 12 minutes by foot from Raffles Place and a 4-minute drive from Marina Bay Sands Skypark
Santa Grand Hotel Chinatown offers its guests concierge services, dry cleaning/laundry services, and a front-desk safe. Public spaces have free WiFi.

This Singapore hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Santa Chinatown Singapore
Santa Grand Hotel Chinatown Hotel
Santa Grand Hotel Chinatown Singapore
Santa Grand Hotel Chinatown Hotel Singapore

Santa Grand Hotel Chinatown Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 28 out of 68 reviews
Rating 4 - Poor. 15 out of 68 reviews
Rating 2 - Terrible. 7 out of 68 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Keith

Liked: Cleanliness, staff & service

6/10 Okay

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

John, Perth Australia

Disliked: Property conditions & facilities, room comfort

Only for a lone traveller

The best thing about this hotel is the location I do not believe I warrants a 3 star rating because the rooms are too small and I would have not stayed if I was travelling with a partner.

6/10 Okay

jamie, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a let down

Rather dirty especialy the bathroom bed like concrete and service well there was none we asked for directions to money changers and guy at reception shrugged his shoulders and says don't know somewhere out there and point to street. Chinatown itself beautiful

10/10 Excellent

Salvador, Davao City, Philippines 8000

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart Hotel

We had an excellent stay in Santa Grand Hotel, we liked a quite one, simple and room services.It is accessible and at the heart of the city, in fact I recommended it to my relatives and friends for their stay when they ever visit Singapore in the near future.

8/10 Good

SANTHUSH, Townsville, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than adequate

I and my mother stayed overnight in separate rooms at this hotel in August 2015. We paid approximately $60 Autralian dollars for each single room. The room sizes were small, the same as I have found in one other cheap hotel in Singapore. The bathroom was very small as well, with the toilet and the shower extremely close together. However, the room and the toilet/shower were clean and were adequate for an overnight stay. This hotel is in a sort of red light district, with several massage parlours next to this hotel and down this street. I rate it 4 out of 5 for an overnight stay.

2/10 Terrible

Sharon, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a very musty smell.

6/10 Okay

Michael, London

Liked: Cleanliness

In the heart of Chinatown

Right in the heart of Chinatown, it is an ok hotel. Facilities were basic and my single room was very small. But it did the job, the bed was comfy and the air con worked well.

4/10 Poor

Eun ho

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Jagath, rathnapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

The services provided by the Santa Grand Hotel was very good during our stay from 21 June 2015 to 28 June 2015.Location, room condition, cleanliness are very good. thanks for the corporation of the hotel staff.

6/10 Okay

Verified traveller

8/10 Good

BILAL AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in china town

I stayed at Santa grand for 3nights I feel very comfortable because 1st one is the excellent location MRT just walk a minute the second one is chains market shaping centre because Singapore is very expensive and if you check china town you definitely say the China town is cheap and third one is food steer and about hotel management is good very cooperative night shift also by all means Santa grand is excellent

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Joseph

Liked: Staff & service, room comfort

4/10 Poor

Wee Kie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David

Disliked: Room comfort

6/10 Okay

Laurence, Angeles City

Liked: Cleanliness, room comfort
Disliked: Staff & service

Cheap but decent in a GREAT location

A solid value. Dirt cheap but decent. No shared bathrooms. Air Con only goes down to 18. I prefer 16. Also, adult websites are blocked. Same with gambling sites. So you have to have a VPN. This is not the case with other hotels in the area. Location in the heart of Chinatown is fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place To Stay

Overall is good, especially love the location which pretty convenience.

6/10 Okay

Clement, Paris

Disliked: Staff & service, room comfort

Good enough to sleep. No more.

Fair

10/10 Excellent

Abigail, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Staff were friendly and helpful. They also offer discounted tickets to attractions. Location was in the heart of Chinatown and literally 2 min away from the MRT. The location is very central to many different attractions and so close to Sentosa Island. I would definitely recommend it to any traveller looking for a great location and affordable rates.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced and very old hotel.

the hotel star rating is wrong. The staff was okay. The place is dirty and old.

4/10 Poor

Melvin, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Service EVER

Other than the surrounding shops since its at Chinatown that is worth the value, other than that it's a negative x3 especially the service. Definitely not going to stay another time for my next trip.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Just Dark

The room was dark, the hallway was dark, it was dark everywhere in this hotel.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Convenient to downtown Singapore.

Adequate except for internet access, which was slow and intermittent.