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Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall, 0800 to 2200

Bed Count 1 Full Bed Maximum Occupancy 2 Max

1 Bed Nap Room, Arrival Hall, 0800 to 2200

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

1 Bed Nap Room, Arrival Hall

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

With your stay at The Haven by JetQuay, you'll be connected to the airport and within walking distance of Jewel Changi Airport. Free WiFi in public areas, a snack bar/deli and a 24-hour business centre are available. Built in 2014, this comfortable hotel has 18 rooms. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned accommodations with living rooms, LED TVs and rainfall showerheads
  • Free WiFi
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • 7 minutes by car from East Coast Park and 8 minutes from Singapore Expo

The Haven by JetQuay ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Haven by JetQuay

4 out of 5

Gutes Transithotel im Terminal 3

Cons: Schallschutz bei den Zimmertüren könnte etwas besser sein.
Kleine zur Entspannung zweckdienliche Zimmergrösse. Ausreichend spearate WC- und Duschenanlagen die laufend gereinigt werden. Ruhige Lounge. Sehr nahe vom Check-In und vis-a-vis von Mc Donald. Bis auf Zimmerwechsel von Zimmern im gleichen Gang generell ruhig.

Posted by on 19 Nov 2017

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Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. The Haven by JetQuay also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. This 3.5-star Singapore hotel is smoke free.

  • 18 guestrooms or units
  • Conference rooms
  • Built in 2014
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Changi Airport Station (0.1 km / 0.1 mi)

Room Amenities

The Haven by JetQuay offers 18 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. LED televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private bathrooms are not in room
  • LED television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Air conditioning

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge. To reach the property from Terminal 1 or 2, guests should board the sky train located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Property is located within an airport and access is restricted to airport travellers only; flight boarding pass must be presented upon check-in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Property is located within an airport and access is restricted to airport travellers only. Flight boarding pass must be presented upon check-in. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Transit hotel - restricted access
  • Property access requires documentation
  • Boarding pass required
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Hotel Names

  • Haven JetQuay Hotel Singapore
  • Haven JetQuay Hotel
  • Haven JetQuay Singapore
  • Haven JetQuay
  • The Haven By JetQuay Singapore
  • The Haven by JetQuay Hotel
  • The Haven by JetQuay Singapore
  • The Haven by JetQuay Hotel Singapore

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.