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The Quay Hotel Bugis

3.0 star property

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Photo gallery for The Quay Hotel Bugis

Reception
Premium Double Room, City View | Living area
Front of property
Exterior
Terrace/patio

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
79 Aliwal St, Singapore, 199948
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Haji Lane
    ‪3 min walk‬
  • Place, Mustafa Centre
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, City View

Standard Double Room, City View

Standard Double Room, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, individually furnished, desk

Standard Single Room, City View

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View

Deluxe Twin Room, City View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Hypo-allergenic bedding, individually furnished, desk

Standard Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room, City View

Premium Double Room, City View

Premium Double Room, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room, City View

Hypo-allergenic bedding, individually furnished, desk

Premium Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
3.6 out of 5, Good, 42 reviews
The price is €79
includes taxes & fees
24 Mar - 25 Mar
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About this property

The Quay Hotel Bugis

Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in.
The Quay Hotel Bugis offers 2 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually furnished accommodations have separate sitting areas and include desks. 30-inch Smart televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at The Quay Hotel Bugis, you're just a quick walk from Bugis Street Shopping District. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Bugis Street Shopping District and 13 minutes by foot from Mustafa Centre
  • Airport shuttle service available for a fee
The Quay Hotel Bugis offers its guests laundry facilities, dry cleaning/laundry services, and express check-in. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Singapore hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 75 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: SGD 75 (one-way), (up to 11 years old)
  • Service fee: 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Quay Hotel Bugis offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

The Quay Hotel Bugis Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 4 out of 13 reviews

6.6/10

Cleanliness

9.0/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, luggage storage, close to Bugis Junction
Stayed 2 nights in Feb 2026

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Got a single bedroom despite booking a double room for two adults. Hotel refused to refund or change room to what I reserved. Room was filthy—someone’s eyelashes were left on the AC remote, someones’s earplugs were left in the corner of the room, the bathroom was visibly moldy, and the chair was rusty. Front desk lady told me that she didn’t have a reservation for me the second I walked in, but then when I inquired about the booking I made, she suddenly found my booking. I watched her berate a man who tried to check in because of a mix up. Overall, one of the worst stays I’ve ever had
Stayed 2 nights in Feb 2026

2/10 Terrible

Daintee Preil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was cramped, not enough space to open a luggage. The bathroom was moldy. Pictures taken if some small and big roaches in the room that the front desk ignored when I told them. Also lizards on the wall. No mirror except a small peeling one in the bathroom sink. Front desk scolds you if you get a pitcher of water from the dispenser. They said, only 1 small cup allowed for coffee, and we should be using the tap water on the sink for drinking. Front desk especially night shift not smiling, no customer service attitude. No other room to transfer to. Place did not do justice on how much I paid. AC not cold even on the lowest temperature. Bottom of bed has layers of dust and dirt. Please do not go to this hotel. Picture is way different from the actual. I regretted picking this place. Train station is also not walking distance. Not as advertised. Takes about 30 mins to go to the airport without traffic. I do not recommend this hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wonderful staff, great location for Little India, short taxi to all hit spots. Rooms are small but bed was comfortable. I would definitely stay here again a great deal for the price. Remember, you’re not staying here for all the amenities, but for a comfortable bed and a good location.
Stayed 5 nights in Jan 2026

6/10 Okay

john

Liked: Cleanliness
Very basic buts thats all i needed beyween flights
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Room was clean, staff lovely, and very good area and convenient.
Stayed 1 night in Jan 2026

2/10 Terrible

Yong

Disliked: Cleanliness, property conditions & facilities, room comfort
Conditions of the rooms and amenities are terrible.
Stayed 4 nights in Jan 2026

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quick to check in. They kept the luggages before or after check out. Always a staff at the reception. They made up the room if you put the sign out. Reasonably priced, clean room, no window. No frills, no hassle, good enough for a few days’ stay. Relatively near to downtown. Many eateries nearby, famous Ya Kun Kaya Toast and Teochew porridge. Transportation is easy with public buses and the Lavender MRT station is 500m-600m away.
Neighborhood of hotel
Neighborhood
Mosque nearby, Kampong Glam
Hawker centre
Stayed 4 nights in Dec 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities
到着した時、チェックインを手続きしてくれた男性が、フレンドリーで旧正月だから、中華のお店は早めに行くようにアドバイスしてくれたので、とても参考になった。
Stayed 1 night in Feb 2026

6/10 Okay

YUNG EN

Liked: Staff & service
Most of staff are friendly, but soundproofing is poor. Room is small but enough for budget hotel.
Stayed 3 nights in Feb 2026

2/10 Terrible

CHIAKI

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
今まで一度も書く事はなかったのですが、次の利用をする方達の為に投稿をさせて頂けたらとおもいます。 換気扇が回ってない？のか臭いがきつかったのと、ホテル内の説明や説明書が全くないので分からなかった。スタッフが各々が言う事が違っているのでやはり、ホテル内のマニアル、説明書を作るべきだと思いました。一緒に宿泊した友人の部屋はペンキ塗りたてでシンナ➖の様なにおいで臭く、クレーム等を言いに言ったら女性のオーナーさん？ マレー系の方が傲慢な態度で我々は亜然。 しまいに、友人部屋の電気を自分でショートさせて部屋の電気がつかなくなり、それで暗闇の中、間違えてコップを落として壊してしまったのに弁償しろとか言ってきました。
Stayed 4 nights in Jan 2026

6/10 Okay

Shimomura

Business traveller
Everything so aged.
Stayed 5 nights in Nov 2025