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Aparthotel

Wilby Central Serviced Apartments

3.5 star property

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Standing tall in the heart of the city, this hotel offers a striking presence with its unique glass and patterned facade.
Stroll through the beautifully maintained garden, surrounded by lush greenery and ornate brick pillars.
Welcome to a stylish office space with a reception area, comfortable seating, and expansive views of the outdoors.
Relax in a spacious room with a large bed, flat-screen TV, and compact kitchenette.
Experience modern comfort in our lobby, featuring a seating area, staircase, and elevators for easy access to multiple levels.

Popular amenities

  • Parking available
  • Gym
  • Outdoor space
  • 24/7 front desk
  • Kitchen
  • Dryer

Explore the area

Map
15 Queen St, Singapore, 188537
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Bugis Junction Shopping Center
    ‪3 min walk‬
  • Gardens by the Bay
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Studio Deluxe Apartment

Studio Deluxe Apartment

Studio Deluxe Apartment

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Apartment with City Views

Studio Deluxe Apartment with City Views

Studio Deluxe Apartment with City Views

  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier Apartment

Studio Premier Apartment

Studio Premier Apartment

  • 39 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio (Apartment)

Superior Studio (Apartment)

Superior Studio (Apartment)

  • 26 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Wilby Central Serviced Apartments

Aparthotel with a sauna, steps from Bugis Street Shopping District
This smoke-free aparthotel features a fitness center, a sauna, and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches like a pillow menu and slippers. Weekly housekeeping is available.
Wilby Central Serviced Apartments offers 138 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a sauna and a fitness center.
During your stay at Wilby Central Serviced Apartments, you're just a quick walk from Bugis Street Shopping District. Enjoy features like free WiFi in public areas, plus a gym and a business center. This comfortable aparthotel has 138 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a sitting area
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Bugis Street Shopping District and 2 minutes by foot from Singapore Management University
Wilby Central Serviced Apartments offers its guests a sauna and a fitness center. WiFi is free in public spaces. There's an onsite business center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Wilby Central Serviced Apartments. Parking is available for a fee.

This 3.5-star Singapore aparthotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 28 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 138 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 24 hours prior to arrival to make arrangements.
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wilby Central Serviced Apartments

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SGD 28 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Wilby Central Serviced Apartments Singapore
Wilby Central Serviced Apartments Aparthotel
Wilby Central Serviced Apartments Aparthotel Singapore

Wilby Central Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.6/10

Cleanliness

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Loradel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Douglas WR

Liked: Cleanliness, room comfort

Well kept property but poor communication

This serviced apartment is primarily filled with business travellers. We booked through hotels.com, so our expectations were different than others. This trip was both business and pleasure during. The property was well kept and the apartment had all the amenities needed. The room condition was overall good, but the wallpaper was peeling off and some of the cupboards and drawers had a smell of ant/cockroach spray. The biggest concern is the management and communication at this property. The property did contact me immediately after I booked, but did not mention that a large cash deposit is required. When we checked in, the concierge staff who was responsible for our check-in asked for the cash. They claimed that they cannot do this with credit card. Right after I left my feedback with hotels.com of my check-in experience, they stopped asking for the cash. In addition, I communicated with them after I booked to see if there was any way to access the apartment a few hours early. We booked the apartment for three weeks, so this seemed like a reasonable request. The response was to book an additional night through hotels.com. The concierge staff was not very helpful. There often 3 of them, and if we ever needed anything they always needed to contact someone else. The room check for our checkout also had issues. We booked a time with them based on their availability, but after waiting at the specified time we had to go down to remind them about it.
Stayed 21 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, lovely apartment and staff were very helpful and friendly
Stayed 6 nights in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
It was great not a huge room but big enough had a nice kitchen with 2 burner stovetop full size fridge an microwave my room had a balcony. Bed was comfortable cleaning was available breakfast was ok 24 hour access to the coffee room.
Stayed 9 nights in Dec 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super convenient, with loads nearby, and the staff were helpful and friendly.
Stayed 14 nights in Aug 2024

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Almost everything is pleasant, great serviced apartment experience. Weekdays complimentary breakfast with variety.
Stayed 15 nights in May 2023

10/10 Excellent

Victoria

6/10 Okay

Donny

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Overall location is good. But the amenities are lacking. - Bathroom was very small and cheap. Almost no counter space to put anything, and the faucet was awkwardly located at the edge, making washing hands very inconvenient. - The bath tub was old, and hot water wasn’t hot enough to make a hot bath. The drain stopper constantly fell off. - Few outlets, hard to charge everything at once. Facilities - The jacuzzi was badly maintained. Jet didn’t work, many dead leaves and bugs floated in it. Water was only lukewarm. - It was clear that nobody uses the sauna. The rooms were bone dry and didn’t turn on. Overall, it was just OK. The overall lackluster amenities, especially the tiny old bathroom, don’t make me want to book them again.

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely my go to for Singapore stops. Super helpful staff. Great amenities. Location is perfect for dining and shopping
Stayed 8 nights in May 2022

10/10 Excellent

Momoe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and family friendly
Stayed 6 nights in Aug 2024

10/10 Excellent

Tomoko

Travelled with group
Liked: Cleanliness, property conditions & facilities
今までシンガポールで色々なサービスアパートメントを利用していますが、こちらの清潔度と交通機関のアクセスは最高です。次回も利用したいと思っています。
Stayed 9 nights in Aug 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Erika, Julianadorp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Het appartement had alles wat je nodig had. De liggen was heel centraal.
Stayed 9 nights in May 2024

8/10 Good

HIROAKI

Liked: Cleanliness, room comfort
Stayed 20 nights in Jun 2023