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Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

Exterior
Indoor pool
Reception
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2501 S Shirley Ave, Sioux Falls, SD, 57106
  • Place, Empire Mall
    ‪17 min walk‬
  • Place, Great Plains Zoo
    ‪18 min walk‬
  • Place, Augustana College
    ‪5 min drive‬
  • Airport, Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG

Hotel with free breakfast, near Empire Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sioux Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG. During your stay, you're just a quick walk from Cinemark Century Sioux Falls 14. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Empire Mall and a few minutes from The Outdoor Campus
Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 900 square feet (81 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG. Free self parking is available.

This Sioux Falls hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Empire Mall
Holiday Inn Express Empire Mall Hotel
Holiday Inn Express Empire Mall Hotel Sioux Falls
Holiday Inn Express Empire Mall Sioux Falls
Holiday Inn Express Sioux Falls Empire Mall Hotel
Holiday Inn Express Sioux Falls Empire Mall
Holiday Inn Express Suites Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall by IHG

Holiday Inn Express & Suites Sioux Falls At Empire Mall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying here, breakfast is amazing again, friendliness of the staff during the entire stay was great, always welcomed us when we cane back from visiting the sights. We definitely will be staying again next year with my family. The only thing i would recommend is taller toilets,lol.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hagel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The breakfast was fantastic! The walls seem to be paper-thin. If you stay here...ask to be on the top floor.....anyone walking over the top of you will sound like a herd of elephants. Rooms could use some refurbishing and some airing out, or some kind of dehumidifier would be great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

10/10 Excellent

Maylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit parking area. Beds super soft and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

sonya m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

We enjoyed our stay! Nice pool! Good neighborhood!
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 3 nights in Jul 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy, staff were friendly. Room was clean and well laid out. Breakfast was amazing! My only issues were that the shower curtain in room 309 had mold in the bottom of it and now of the bath towels was frayed and well worn. Two things that can easily be fixed but would not keep me from coming back.
Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 7 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well. Very comfortable room.
Stayed 1 night in Jul 2025

4/10 Poor

Corey

Stayed 1 night in Jun 2025

10/10 Excellent

Hagel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Pat

Travelled with family
Check in was a breeze. However, after about an hour or so in our room the toilet handle broke and we could not flush the toilet. They had us switch rooms. When we got into the new room it was rather warm so we turned the air conditioner down and hoped it would cool off the room. After about two hours it cooled the room a little but it was evident to us that this air conditioner was not going to work. Too late at night to do anything so we suffered through the night. We did inform the desk in the morning about our troubles and all the girl said was that "you have had quite a lot of bad luck." That was it no apology. Nothing.
Stayed 1 night in Jun 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Shari

Travelled with family
Liked: Cleanliness, property conditions & facilities
Air conditioning didn't work real well, no coffee pot in the room, no fan in the bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

LaDonna

Travelled with family
Disliked: Room comfort
Our room air didn’t work. We had to change for double room to king. Kids running the halls and elevator
Stayed 1 night in Jun 2025

10/10 Excellent

Clair and Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for a funeral and our flight didn’t leave until 9:30 pm. We were allowed a 1:00 check out, and then made comfortable in the lobby area watching tv till we ubered to airport. Staff very friendly!
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Avante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Todd Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025