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Holland America Skagway Inn

2.0 star property

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Photo gallery for Holland America Skagway Inn

Reception
Exterior
Bar (on property)
Exterior
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3rd And Spring St, Skagway, AK, 99840
  • Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Captain William Moore Cabin
    ‪3 min walk‬
  • Klondike Gold Rush National Historical Park
    ‪4 min drive‬
  • Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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includes taxes & fees
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About this property

Holland America Skagway Inn

Hotel in Skagway with 2 restaurants and airport shuttle service
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Holland America Skagway Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Red Onion Saloon Brothel Museum. Features include free self parking and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Red Onion Saloon Brothel Museum and Captain William Moore Cabin
  • Free airport shuttle service
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). A vending machine, tour/ticket assistance, and laundry facilities are also featured at Holland America Skagway Inn. Free self parking is available.

This Skagway hotel is smoke free.

Holland America Skagway Inn has 2 restaurants serving breakfast and dinner.

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Holland America Skagway Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 250 out of 579 reviews
Rating 8 - Good. 204 out of 579 reviews
Rating 6 - Okay. 88 out of 579 reviews
Rating 4 - Poor. 28 out of 579 reviews
Rating 2 - Terrible. 9 out of 579 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

george

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was clean and quiet
Stayed 1 night in Jun 2025

4/10 Poor

Robin, Timpson

Travelled with family
Liked: Cleanliness, amenities
Trouble cheking in even though we had advanced reservations. Rooms recently remodeled and nice. Outside of hotel looks rustic on purpose, I guess. Whole downtown needs serious work on steps and handrails. Drunks and stoners roaming around on streets at all hours of the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey nice. No fridge in room
Stayed 1 night in Jun 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy quick check in. Second time staying at this hotel. First time we were on the second floor and it was a lot quieter than the ground floor rooms. We heard noise from our room from above, beside and across the hallway. We were right by the laundry room and wadhing machines going all night. Couple next door having a fight. So a bit of a restless sleep this time. Bit expensive for the room, but comparable to other limited places in Skagway. The bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

W. B.

Liked: Cleanliness, amenities, property conditions & facilities
It is an older hotel that has been well maintained and updated. It was conveniently located in town. You could easily walk to any attraction. The staff were friendly and gave good advice on eating and activities. I look forward to a return in the future.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came here in family trip. Hotel was clean. Town was designed as old gold town. If you are coming to Skagway, I think this is the best option
Stayed 4 nights in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
The room was very nice and warm. The staff were also very welcoming. Skagway was so beautiful just be aware there’s no WiFi in the rooms only in the main lobby
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities
Nice place. Very friendly and helpful staff. Comfortable and clean
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay in the room much as wanted to explore Rooms on the small side but comfortable The 5$ black Coffey was a bit much even for holland America but you were handy to everything parking was ok not bad
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a terrible clicking noise coming from the heating system and it kept me and my children up. Toilet was dirty when I got there. Overall pretty unpleasant stay. Only great thing was the staff they were very kind.
Stayed 1 night in May 2025

6/10 Okay

joe

Stayed 1 night in May 2025

10/10 Excellent

Jess

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our host, the front desk, was quite helpful. He searched until he found a restaurant that was open even though we arrived late. The room was in a historical building, complete with its own fireplace and footed bathtub. The only downside was no hot water or coffee in the room.
Stayed 1 night in May 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé. Très grande chambre et personnel accuiellant.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna Marie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff were great!
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick, Fairbanks

Stayed 2 nights in Sep 2024

10/10 Excellent

Marcel

Stayed 1 night in Sep 2024

8/10 Good

Megan

Stayed 1 night in Sep 2024

4/10 Poor

Scott, Santa Fe

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is one of the worst places I've stayed at in a while. The lack of amenities was ludicrous: no WiFi in the room, no microwave and I had to request a fridge, no AC, no breakfast or complimentary snacks, non-HD TV with fuzzy reception and most ridiculous of all, a 10am checkout time. Can't remember ever encountering that before. You're way better off at the Morning Wood or the Historic Skagway Inn.
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
When we arrived we were told the dining room was closed as it was nearly the end of the season . No breakfast was therefore available although it states there is an onsite restaurant on the website . There was a private party on the Saturday evening which took over all the reception / lounge area on ground floor and upstairslounge area meaning there was no where that we could sit in the evening . No coffee available in lobby on day of our departure as they hadn’t made any as they were closing that day . We felt we were simply an inconvenience .
Stayed 2 nights in Sep 2024

10/10 Excellent

Sue, Hillsborough

Travelled with family
Liked: Property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2024