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Holland America Skagway Inn

2.0 star property

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Photo gallery for Holland America Skagway Inn

Reception
Exterior
Exterior
Bar (on property)
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3rd And Spring St, Skagway, AK, 99840
  • Place, Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Place, Captain William Moore Cabin
    ‪3 min walk‬
  • Place, Klondike Gold Rush National Historical Park
    ‪4 min drive‬
  • Airport, Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Holland America Skagway Inn

Hotel in Skagway with 2 restaurants and airport shuttle service
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Holland America Skagway Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Red Onion Saloon Brothel Museum. Features include free self parking and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Red Onion Saloon Brothel Museum and Captain William Moore Cabin
  • Free airport shuttle service
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). A vending machine, tour/ticket assistance, and laundry facilities are also featured at Holland America Skagway Inn. Free self parking is available.

This Skagway hotel is smoke free.

Holland America Skagway Inn has 2 restaurants serving breakfast and dinner.

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Holland America Skagway Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 257 out of 588 reviews
Rating 8 - Good. 206 out of 588 reviews
Rating 6 - Okay. 88 out of 588 reviews
Rating 4 - Poor. 28 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nickalos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful, classic hotel is right in the hear of Skagway, allowing for easy access to all of the nearby local restaurants and tourist attractions. We had a small problem with our bathroom, which the staff quickly attended to. If you want breakfast buffet (a separate expense) make sure to show up early as they pick up pretty quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay. Room was spacious, exceptionally clean and quiet. Would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Always a good stay !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Holland America Skagway Inn July 18-20th was great. Staff was very friendly and helpful and hotel lovely. It was walkable to restaurants and all the shops and sights. We used this hotel as a base for our 2 touring days which worked out great. No air conditioning in the rooms but the windows can open and fan is provided. All in all a great stay and would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Travelled with family
Liked: Amenities
The hotel’s name is easily confused with another hotel of the same name causing extra travel to reach the hotel. The hotel does serve breakfast but at a significant charge.
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean. Bulky furniture in room. Would appreciate an earlier check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room and accessible option was very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Devin

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all historic sites and walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

6/10 Okay

Philip, Seattle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walked to hotel from Alaska State Ferry terminal without problems. "Deluxe room" was a small room with two full (not queen) beds, tight fit for 3 people and their luggage. Comfortable beds but bedding too heavy for summer. No A/C but difficult to keep windows open due to road and train noise. Trains run right past the hotel and start sounding horns 6 AM or earlier. Small bathroom, tiny sink like ship's cabin, but functional. No fridge, used small ice bucket to keep a few things cold, worked OK. Public areas are nicely decorated and furnished and have wifi, but no wifi in room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly and helpful staff. On the higher side of our per diem comfort zone but wanted to do everything in Skagway in one day and skidaddle. It’s close to everything and leaves you wanting for nothing.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent, friendly staff. Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Staff is amazing. Room was comfy and had everything you would need or expect. Except for WIFI
Stayed 1 night in Jul 2025

8/10 Good

Dortha, Madison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great convenient location with good food in the evening. . However there was no internet in rooms, only in lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, helpful and they allowed us to store our bags before check in. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Danette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking for the hotel is not super close, and the hotel is very overpriced, for a very basic service.
Stayed 1 night in Jun 2025

8/10 Good

Derek

Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

Stayed 1 night in Jun 2025

8/10 Good

Diyan

Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast is too expensive.

The hotel itself was great. However, $25.00 per head for a buffet breakfast is a ripoff.
Stayed 1 night in Jun 2025

10/10 Excellent

jacob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt very high end and super clean. Its perfect size of room. Everything worked. Had a nice lounge, bar, restaurant. The food and drinks were good. DOG Friendly
Stayed 1 night in Jun 2025