8 Jan 2024 by Barcelo Fortina Malta, Operations Manager
Dear Eugen,We sincerely regret the inconveniences experienced during your stay at our hotel. We appreciate your feedback as it helps us improve our services.At this time of the year, it is important to note that the outdoor temperature during the night tends to be around 12 to 13 degrees Celsius. For this reason, our central system is set in heating mode during winter rather than air conditioning, as we aim to maintain a comfortable environment considering the weather conditions. We regret that the internal temperature of around 22 degrees was uncomfortable for your rest.We deeply regret the inconvenience caused by this situation and that our maintenance team could not provide you with alternatives to improve your stay. Likewise, we have taken note of your comment about the absence of items like Kleenex or similar, and we will strive to improve our supplies for future stays.We appreciate your comments and assure you that we will work on the mentioned areas to improve our services. If you decide to give us another opportunity, we would be delighted to welcome you again and ensure that your stay is much more pleasant.Sincerely,Barcelo Fortina Malta, Operations Manager
27 Oct 2023 by Barcelo Fortina Malta, Guest Experience Team
Dear Valued Guest,Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed our prime location near the Point Mall, restaurants, pubs, and the Sliema ferry to Valletta. It's great to know that our team, especially Sasho and Carl, made your stay fantastic and pleasant. Your kind words about our room cleanliness, hotel condition, service, and room amenities are truly appreciated.We look forward to welcoming you back on a future occasion.Best wishes,Barcelo Fortina Malta, Guest Experience Team
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
The following facilities are closed on Friday and Saturday:
Barceló Fortina Malta offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. 1 hot tub, a fitness centre, and a sauna are also featured at the luxury Barceló Fortina Malta. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Sliema hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Barceló Fortina Malta offers 200 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Sliema hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
La Vallette – Overlooking the pool, this restaurant serves breakfast and dinner.
Table One – This buffet restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Barceló Fortina Malta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel requires that an authorization be submitted at time of booking when a third-party credit card is used to book non-refundable rates. The credit card used for the booking must be shown at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
