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Hotel Pamporovo

4.0 star property

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Photo gallery for Hotel Pamporovo

Lobby
A grand lobby with a marble staircase, a large chandelier, and festive decorations.
2 bars/lounges
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Pamporovo Resort Complex, Chepelare, 4870
  • Place, Pamporovo Ski Resort
    ‪10 min walk‬
  • Place, FunPark Pamporovo
    ‪17 min walk‬
  • Place, Studenets 3
    ‪1 min drive‬
  • Airport, Plovdiv (PDV-Plodiv Intl.)
    ‪93 min drive‬

Room options

View all photos for Standard Double Room, Balcony (3 adults)

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, Balcony (3 adults)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Balcony (2 adults & 1 child)

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, Balcony (2 adults & 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room (3 adults)

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room (2 adults & 1 child)

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room (2 adults & 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Studio (3 adults)

Minibar, in-room safe, desk, iron/ironing board

Standard Studio (3 adults)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Studio (2 adults & 2 children)

Minibar, in-room safe, desk, iron/ironing board

Standard Studio (2 adults & 2 children)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (3 adults)

Minibar, in-room safe, desk, iron/ironing board

Standard Apartment, 1 Bedroom (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (2 adults & 2 children)

Minibar, in-room safe, desk, iron/ironing board

Standard Apartment, 1 Bedroom (2 adults & 2 children)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (2 adults)

Room amenity

Deluxe Apartment, 1 Bedroom (2 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Presidential Suite (2 adults)

Minibar, in-room safe, desk, iron/ironing board

Presidential Suite (2 adults)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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Exterior
Apart Hotel The Castle
Smolyan
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
Apart Hotel The Castle

About this property

Hotel Pamporovo

Ski into Hotel Pamporovo, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a sauna.
Hotel Pamporovo offers 209 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Cable television is provided.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Pamporovo, you're just a quick walk from Pamporovo Ski Resort. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the fine-dining restaurant
  • Take a swim in the indoor pool
  • Amenities include a meeting room, a gift shop, and laundry facilities
  • Onsite recreation includes a sauna and ski-in/ski-out access
  • Within a 15-minute walk of Pamporovo Ski Resort and Studenets 3
  • Free ski shuttle service
  • Pets welcome for a fee (restrictions apply)
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a sauna. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4-star Pamporovo hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bowling alley
  • Indoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Bowling alley
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12.78 per pet, per day
  • Weight limit: 11 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 166.24
  • New Year's Eve (December 31) Gala Dinner per child: EUR 68.45 (from 3 to 11 years old)
  • A tax is imposed by the city: EUR 0.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12.78 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Pamporovo Smolyan
Hotel Hotel Pamporovo Smolyan
Smolyan Hotel Pamporovo Hotel
Pamporovo Smolyan
Hotel Hotel Pamporovo
Pamporovo
Hotel Pamporovo Hotel
Hotel Pamporovo Chepelare
Hotel Pamporovo Hotel Chepelare

Hotel Pamporovo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Θα μπορούσαν πολύ καλύτερα..!!

Κάναμε κράτηση για 3 άτομα και μας συμπεριφερόταν σαν να ειμασταν 2, μεγάλο ξενοδοχείο αλλά παρατημένο και βρώμικο, πρωινό και βραδινό λίγες επιλογές και μέτριες
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

GÖKHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Severek kaldık.

Beklentimizin üzerinde idi. Çalışanlar güleryüzlü karşıladılar bizleri ve pozitif tavırlarıyla mutlu bir tatil geçirmemize vesile oldular. Oda oldukça sıcak ve ferahtı. Banyo temizdi, kahvaltısı yurtdışı için gayet yeterli idi. Havuzu sıcaktı, bilardo ve bowling alanları geniş ve temizdi. Bir dahaki gelişimizde de burada kalacağız.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Value for money

The hotel location is good. Food was delicious. Furniture needs upgrading. Very old and uncomfortable beds
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Sofia

Liked: Staff & service, amenities
I realized that half of the building is rennovated. My room was ok but my friends' room had damages. They were changing towels and sheets regularly but they weren't cleaning the floor. Our reservation included only breakfast. We asked once if we could eat at the hotel restaurant with extra charge and they told us there was no availability. The employees were kind and helpful.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Svetoslav

Liked: Staff & service, amenities, property conditions & facilities
The hotel is not far away from the ski slopes with regular shuttles. The lobby is unique.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019