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Astoria Grand Hotel

4.0 star property

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Photo gallery for Astoria Grand Hotel

Lobby
2 restaurants; breakfast, lunch, dinner and brunch served
Lobby sitting area
Exterior
2 restaurants; breakfast, lunch, dinner and brunch served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Gen. Totleben blvd. 8, Sofia, Sofia, 1606
  • Place, Vitoshka Boulevard
    ‪12 min walk‬
  • Place, Vitosha Blvd
    ‪13 min walk‬
  • Place, National Palace of Culture
    ‪16 min walk‬
  • Airport, Sofia (SOF)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Classic Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

Desk, laptop workspace, free WiFi, bed sheets

Premium Double Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Suite

Classic Suite

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Twin Room (High Floor)

Desk, laptop workspace, free WiFi, bed sheets

Classic Twin Room (High Floor)

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room (High Floor)

Desk, laptop workspace, free WiFi, bed sheets

Premium Double Room (High Floor)

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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The price is €83
includes taxes & fees
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About this property

Astoria Grand Hotel

2 restaurants, a casino, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. Change of towels is available on request.
Astoria Grand Hotel offers 490 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with single sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Sofia hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

During your stay at Astoria Grand Hotel, you're just a quick walk from Mall of Sofia. Free WiFi in public areas, 2 restaurants, and a casino are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Atrium Restaurant
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Mall of Sofia and City Hospital "Aleksandrovska"
  • Cats and dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A casino, tour/ticket assistance, and concierge services are also featured at Astoria Grand Hotel. Parking is available for a fee.

This 4-star Sofia hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Atrium Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Djanam Sky Club - This restaurant specializes in Turkish cuisine and serves lunch and dinner. Reservations are required. Open daily.
Allegro Lobby Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Allegro Lobby Bar
  • Atrium Restaurant
  • Djanam Sky Club

Things to do

  • 5 gaming tables
  • 5 slot machines
  • Casino (4,000 square foot of space)

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 51.13 per pet, per night, plus a deposit of EUR 51.13 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Self parking fee: EUR 18 per day
  • Pet deposit: EUR 51.13 per stay
  • Pet fee: EUR 51.13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number BG203033872
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Astoria Grand Hotel Hotel
Astoria Grand Hotel Sofia
Astoria Grand Hotel Hotel Sofia

Astoria Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 10 out of 103 reviews
Rating 4 - Poor. 10 out of 103 reviews
Rating 2 - Terrible. 9 out of 103 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gilad

Liked: Cleanliness, staff & service
Good location, very good breakfast, staff nice and helpfull
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean and comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Beverley

Liked: Property conditions & facilities

Great place to stay.

Amazing stay. Food was as excellent as my room!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

This property is very nice and the staff was friendly and helpful.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel we loved it

excellent location and nice staff , a nice restaurant with panoramic view and bar they miss only the room service which I think important if you have kids
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, friendly staff. Clean, comfortable. Great location within 15/20 minute walk of everything.
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

wassim

Disliked: Staff & service, property conditions & facilities
very poor menu ! the coffe machine was damaged
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a bit olf fashion, but nice.
Stayed 1 night in May 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, it was excellent. and in the summary, everything was OK. except: smell of cigarettes in the lobby, coffee machine in the breakfast room didn't work.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

sami

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very poor and limited breakfast buffet
Stayed 5 nights in Jun 2024
Verified

2/10 Terrible

Florian

Disliked: Cleanliness, property conditions & facilities, room comfort
We’re bad service and hotel
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel. My room was renovated , in excellent condition, the place seemed very clean overall, breakfast was also good . The guy who “helped” me with my bag was a bit too pushy with tips , but I had no coins anyway as I try be cashless.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not come back to this hotel. On the top floor there is a noisy club that plays loud music until 1.30 AM. Even NINE floors below it you still can hear it. The window curtain allows a lot of light to enter the room just after the sunrise, so you can sleep just a few hours. The breakfast is decent
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent choice. Perfect location. Parking is very expensive. Not worth it.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Albena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, spacious and comfortable room. There is a tram stop, close to the hotel, and two of the trams stopping there (No5 and No15) are going to the city centre. The hotel personnel could be a bit friendlier, and the breakfast buffet - better. Most of the "hot dishes" were not hot at all, and on some days the variety was definitely lesser.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

John

Good: WiFi was free. Bad: WiFi was free of internet, too. I think it would be better to have to pay for a working, secure connection. Staff is very kind, patient and friendly.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Lucian

Disliked: Property conditions & facilities
The building is ok inside, all shining, but the underground parking is a big mess.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Keren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Excellent meat restaurant upstairs, good food at breakfast. The heated pool was not active. There is a blockage in the bathroom.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel for the proximity to the main road out of Sofia - early morning departure meant we needed to avoid city traffic. Was perfect for that. Room was really nice. Comfy beds, great shower. All staff we interacted with were helpful and nice. Note: If you want access to the casino and are not Bulgarian, take a passport. They wont accept any other ID. Breakfast buffet was nice, good selection as you'd expect. Shame it was all luke warm. Would definitely stay again.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

shachar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

I regret comeing to this hotel

Everythink was bad know one help us with our problems
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Susan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked in there was bed linen on the floor from the previous occupant and the garbage had not been emptied. The shower was only lukewarm in the evening and again later in the morning. The breakfast was good and plentiful except the eggs were cold so I just didn't eat them. Good location for my purposes.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Hernan

Liked: Cleanliness, property conditions & facilities, room comfort

Not all as promised...

Hotels.com tell you about 50 levas credit for the casino PER NIGHT PER ROOM, thats is NO valid or TRUE is a CHEATING ADVERTISEMENT...AWARE !!! We stay more than a week and only received 1 voucher. SHAME ON THIS PEOPLE.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Albena

Liked: Cleanliness, property conditions & facilities
The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel. Terrible service.

Nice hotel in a casino building. Confused and unhelpful staff. We arrived to check in. Although they could see our booking in the system, they could not give us a room until something ? happened in the system. We couldn’t get our room for 4 hours. After an hour, we eventually left to see the city. There was no apology, no offer of anything to compensate - not even a coffee. It was odd and rude and very off-putting.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Hans Maximus Cabrera

Liked: Cleanliness, room comfort
Disliked: Staff & service

Don't try it, money wasted for nothing

It was the worst hotel experience in my history of traveling, first they could not find my booking, then my assistant paid another room, then they still charged my card for the booking they could not find, after fighting them they say the money will be returned but if I said nothing they would not refund, the breakfast was terrible cold and with hair and scrambled eggs with eggshells in it, if this is a for star hotel, then I'll try book 8 star next time. I reported the complete incident to my friends in the government and we consider to recommend our organizations to stop using hotels. Com as well.
Stayed 4 nights in Oct 2023