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4.5 out of 5

"Outstanding service " More

By a verified traveller on Tue 17 Aug 2021

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€149* Per night/room 11 May - 12 May

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Regency)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Hyatt Regency Sofia, you're just a quick walk from Vasil Levski Monument. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Italian cuisine while dining at The Revolutionary
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 3-minute walk from Sofia University and 3 minutes on foot from Alexander Nevski Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hyatt Regency Sofia ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Sofia

Everyone (1) Couples (1)
5 out of 5
Outstanding service

Posted by on 17 Aug 2021

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4 out of 5
L’hôtel est très bien, confortable. Le réceptionniste ne nous a rien expliqué concernant le wellness center ou le petit dej ni comment nous rendre à notre chambre. Le serveur au petit déjeuner ne parlait pas bien anglais donc on s’est retrouvé avec des plats différents de notre commande. Donc au final assez mitigé.

Posted by on 22 Mar 2021

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Comment from Hotel Management

22 Mar 2021 by Hyatt Regency Sofia

Dear Guest, Thank you for choosing Hyatt Regency Sofia and taking the time to share your feedback with us. It is a pleasure to know you enjoyed your stay. We are very grateful for your comments as they will help us improve and provide even better guest experiences! We hope to have the chance to welcome you back soon. Best regards, The Hyatt Regency Sofia Team

Property Features

Hyatt Regency Sofia offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business centre and 4 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury Hyatt Regency Sofia. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 5-star Sofia hotel is smoke free.

  • 183 guestrooms or units
  • 7 levels
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sofia Central Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Sofia offers 183 accommodations with minibars and a safe. 65-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.

The Revolutionary – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Mama Sofia Deli Cafe – This café specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hyatt Regency Sofia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: BGN 100 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately BGN 39 for adults and from BGN 39 for children
  • Airport shuttle fee: BGN 107.57 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: BGN 20 per day
  • Pet fee: BGN 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Sofia Hotel
  • Hyatt Regency Sofia Sofia
  • Hyatt Regency Sofia Bulgaria
  • Hyatt Regency Sofia Hotel Sofia

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.