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Heide Park Abenteuerhotel

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Photo gallery for Heide Park Abenteuerhotel

Children’s pool
Interior entrance
Western Room Premium
Meeting facility
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

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Heide Park 1, Soltau, NI, 29614
  • Place, Heide-Park
    â€Ș1 min walk‬
  • Place, LĂŒneburg Heath Nature Park
    â€Ș16 min walk‬
  • Place, Soltau Thermal Bath
    â€Ș8 min drive‬

Room options

View all photos for Pirates Room

Pirates Room

Pirates Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Captains Room

Captains Room

Captains Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Western Room Premium

Western Room Premium

Western Room Premium

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Heide Park Abenteuerhotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Housekeeping is available on request.
Heide Park Abenteuerhotel offers 164 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads.

This Soltau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Heide Park Abenteuerhotel, you're just a quick walk from Heide-Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, locker space, and meeting rooms
  • Onsite recreation includes a sauna and a playground
  • Just a 3-minute drive from Heide-Park and 8 minutes from LĂŒneburg Heath Nature Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3261 square feet (303 square meters) and includes conference space. A sauna, a terrace, and a vending machine are also featured at Heide Park Abenteuerhotel. Free self parking is available.

This 3-star Soltau hotel is smoke free.

Heide Park Abenteuerhotel has a restaurant serving breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Playground
  • Sauna

Family friendly

  • Children's games
  • Cot (surcharge)
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,261 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 9.50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 9.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heide Park Hotel Port Royal
Heide Park Hotel Port Royal Soltau
Heide Park Port Royal
Heide Park Port Royal Soltau
Heide Park Abenteuerhotel Hotel Soltau
Heide Park Abenteuerhotel Hotel
Heide Park Abenteuerhotel Soltau
Heide Park Abenteuerhotel
Heide Park Abenteuerhotel Hotel
Heide Park Abenteuerhotel Soltau
Heide Park Abenteuerhotel Hotel Soltau

Heide Park Abenteuerhotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 231 reviews
Rating 8 - Good. 89 out of 231 reviews
Rating 6 - Okay. 20 out of 231 reviews
Rating 4 - Poor. 6 out of 231 reviews
Rating 2 - Terrible. 3 out of 231 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7io Okay ⁞
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
War nichts besonderes
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolle Zimmer, ein vielfÀltiges Abendbuffet mit Ausweisung von lactose- und glutenfreien Lebenmittel, Zutritt des Parks fast ohne Wartezeit
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alles super
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal ĂŒberall im Hotel. Detailverliebtes Hotel. Gerne wieder.
Stayed 1 night in May 2021
Verified

4/10 Poor

Peter

Liked: Room comfort
Disliked: Cleanliness

Ikke godt nok...

ALT var lukket.... poolen, legeomrÄdet.... etc. Man booker netop dette familiehotel for at bÞrnene fÄr en eventyrlig oplevelse... nÄr alle de ting er lukkede burde hotellet kompensere gÊsterne Þkonomisk..... stÞrrelsen pÄ vÊrelserne var god, komforten i sengene var god... prisen var for hÞj hvis man tager det faktum at pool med mere var lukket med i beregningen. Morgenmaden (buffet) er med stor afstand det dÄrligste jeg nogensinde har oplevet pÄ et hotel.... ikke pengene vÊrd... rengÞringen pÄ badevÊrelset var ikke god nok, og der lugtede af urin nÄr man brugte bruseren...
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Karin

Liked: Cleanliness
Disliked: Room comfort

EfterÄrsophold.

Parken var sjov men lukkede kl 18 de dage vi var der. Aftenbuffeten pÄ hotellet kunne vi fÞrst fÄ bord til kl 20 det var ok men buffeten blev ikke fyldt op sÄ det var lidt tarveligt. Desuden er der ikke mange der kan engelsk. Morgenbuffet var udemÊrket. Sengene virkelig hÄrde sÄ det var godt det kun var 2 nÊtter. SvÞmmebadet var et hit for bÞrnene. Hotellet var pÊnt og rent og flot halloween pyntet.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Sommer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist halt ein Familienhotel und stark auf die Kids ausgelegt.....aber alles ok....
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Roman

Liked: Cleanliness, property conditions & facilities

Leider nicht mehr so perfekt wie damals...

Also wir waren vor 3 Jahren das letzte Mal vor Ort und wir mĂŒssen leider sagen, das die Erwartungen vom letzten Mal nicht erfĂŒllt worden sind. Im Oktober 2019 gibt es leider keine "Schatzsuche" mehr fĂŒr Kinder, da man jetzt Helloween einen Monat lang im Park feiert, letztes Mal war dieses Event nur eine Woche lang. Abends nach dem Essen, gibt es auch keine Artisten-Show mehr, damals Artisten von der Madagascar Show... Alles DInge aus dem Grund wir das Hotel gebucht haben und die leider nicht erfĂŒllt worden sind! Aus dem Grund wĂŒrden wir es so nicht nochmal buchen fĂŒr diesen Preis!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk flott og gjennomfĂžrt hotell. Snill og behjelpelig betjening som spurte om vi hadde billett til Heide Park og tilbydde seg Ă„ printe ut billetten for oss. Stort og fint rom. God frokost med godt utvalg. Kommer lett tilbake her :)
Stayed 1 night in Sep 2019
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sted
Stayed 1 night in Aug 2019
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotel

Dejlig hotel, god placering i forhold til parken. God morgenmad. En rigtig bĂžrnevenlig hotel. Vi kommer helt sikkert tilbage igen.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Dorina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen auf jedenfall wieder!

Das einchecken ging sehr schnell,dass Personal war immer sehr höflich und zuvorkommend egal in welchem Bereich. Das Zimmer war super schön eingerichtet,mit Liebe zum Detail und gerÀumig war es auch noch.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Bader

Disliked: Staff & service, property conditions & facilities, room comfort

2

not bad
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for 2 nights

Superduper, only thing is that you ate quite locked to the Hotel, there is nothing around. If you would like anything Else than the bufet, Bad for you, you cannot :/ Other than that, Nice with Kids, 2 nights are enough.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschön thematisiert 😊👍

Das Hotel ist sehr schön thematisiert nach den verschiedenen Themen-Bereichen des Heide Parks. Auch der Hotelflur ist entsprechend den Zimmerkategorien gestaltet sowie der Aufzug mit passenden Soundeffekten ausgestattet. Wir haben den Geburtstag meines Freundes gefeiert und zwei NĂ€chte im Western-Zimmer verbracht. Besonders begeistert waren wir von dem wunderschön gestalteten Badezimmer und dem komfortablen Bett. Gefehlt hat mir ein Wasserkocher auf dem Zimmer. Wir haben den Geburtstagstisch fĂŒr Erwachsene gebucht fĂŒrs Abendessen (beinhaltet einen dekorierten Tisch, Luftballons, SĂŒssigkeiten, Kuchen und Sekt). Piraten-Clowns sorgen fĂŒr Unterhaltung. Live-Musik/Gesang in der Bar. FĂŒr Kinder gibt es abends eine Schatzsuche. Dinner-Buffet bietet reichlich Auswahl fĂŒr jeden Geschmack. FrĂŒhstĂŒck ebenfalls vielfĂ€lltig mit kalten und warmen Speisen im Angebot. Wir durften einen tollen Aufenthalt geniessen und kommen gerne wieder.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ganz toll,nur fehlt die Klimaanlage(Ausstattung) bei diesen sommerlichen Temperaturen,oder einen Deckenventlator.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Ann-Sofie

Kackelackor i matsalen - annars ok
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with direct park access

This hotel was great with direct park access. We had a western themed room which was cool. My daughter loved it. Hotel was very clean and pool was good. There was also a treasure hunt for the kids after dinner which was great. The kids got to go into the park after dark. They even gave the kids lanterns which was a nice touch. . The things we didn't like were the 4pm check in and 10am check out. The food was also very expensive and the dinner was only a buffet option, €33 per adult for buffet dinner. Food was only OK. We would stay there again.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Freizeitpark, ist auch fĂŒr die kleineren im Peppa Pig Land fĂŒr Unterhaltung gesorgt. Wir ĂŒbernachteten im Abendteuerhotel, am Abend wurde fĂŒr die Kinder immer eine Schatzsuche durch den Park organisiert, diese dauerte ca. 1 Stunde, es bestand auch die Möglichkeit nach Parkschluß noch im Schwimmbad (mit schöner Rutsche) schwimmen zu gehen. Es wurde auch mit 3 Übernachtungen und zwei ganzen Tagen im Park nie langeweilig
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhaft schönes Hotel, besonderes Erlebnis

Ich habe mit meiner Tochter und meiner 5 jĂ€hrigenEnkelin das WE im Hotel verbracht. Es war ein tolles Erlebnis; das Zimmer war sehr gerĂ€umig und sehr geschmackvoll eingerichtet (Piratenzimmer).Das Hotel sieht aus wie eine Burg auch von innen. Das Essen abends und das FrĂŒhstĂŒck war sehr reichlich und schmackhaft.Die NĂ€he am Heide Park und der hoteleigener Parkplatz war sehr praktisch.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig weekend

Det var en fantastisk weekend. Vejret var perfekt, maden var god, hyggeligt vÊrelse, dejligt personale - tak til Nora for at tale dansk med mig - jeg kunne dog Þnske lidt ventilation pÄ vÊrelset. Der var meget varmt om natten. Men Heide Abendteuer Hotel er MEGET anbefalings vÊrdigt
Stayed 2 nights in May 2018
Verified

8/10 Good

Bobby

Liked: Cleanliness, property conditions & facilities, room comfort

Kurzurlaub im Heidepark

Haben uns ein schönes Wochenende im Heidepark gemacht. 2 NĂ€chte fĂŒr 556,98 € (2 EW 1 Kleinkind) inc. FrĂŒhstĂŒck ohne Parkeintritt sind im nachhinein zuviel. Wollten vorab das Abendessen buchen (hĂ€tte Rabatt gegeben). Sind aber nicht telefonisch durchgekommen und haben den vollen Abendpreis bezahlt. Rezeption war mit Lehrling besetzt, hatte leider nicht viel Ahnung. Nur ein Kaffeautomat beim FrĂŒhstĂŒck und zwei FilterkaffeebehĂ€lter.
Stayed 2 nights in May 2018
Verified

8/10 Good

Thue

Liked: Staff & service, property conditions & facilities

Magien og det ekstraordinĂŠre manglede

Til en pris pÄ 2.200 kr for 1 dÞgn i et Vestern premium vÊrelse, var vi en smule skuffet og sidder med en lidt tom fornemmelse. VÊrelses-indretningen var udfÞrt i noget som umiddelbart ligner trÊ, men i virkeligheden er det en plastik beklÊdning. Og plastik er lidt det indtryk man fÄr af hele oplevelsen pÄ hotellet, for magien mangler. Hotellet famlet imellem forskellige temaer, uden det bliver rigtig godt eller fungerer overbevisende. Vi bookede i forventning om noget ekstraordinÊrt, til den pris og nÄr det er mere luksus pÄ et Scandic hotel i DK, er prisen pÄ ingen mÄde rimelig. Herudover skal man vide at ALT foregÄr pÄ tysk, sÄ for to bÞrn fra Danmark pÄ 9 og 14 Är, var det umuligt at deltage i noget som helst, hvilket er et helt generelt problem ved Heide Park. Det er henvendt tyskere og udelukkende dem og man glemmer totalt at man arbejder med turisme.
Verified

8/10 Good

Verena

Liked: Room comfort
Disliked: Staff & service

Überteuertes Themenhotel, schlechter Service

FĂŒr den enormen Preis, welchen das Hotel verlangt, war der Service ernĂŒchternd. Bei einer verlorener Baby-Flasche wurden wir vom Restaurant an die Rezeption und von dort wieder ins Restaurant geschickt - so eine schlechte Kommunikation! Beim Check-In wurden ein riesen Problem gemacht, weil ein Voucher nicht vorlag. Komischerweise ging das Einchecken nach 25! Minuten dann auch mit dem Reservierungsnamen. Unsere Zimmerkarte öffnete dann aber ein Zimmer, welches bereits bewohnt war! Toll war das Essen (aber auch hier sehr teuer). Die Auswahl war ĂŒberwĂ€ltigend!
Stayed 1 night in May 2018