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ibis Itu Plaza Shopping Hotel

3.0 star property

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Photo gallery for ibis Itu Plaza Shopping Hotel

Bar (on property)
A group of people sitting at a table in a modern indoor setting with a large window and a banner in the background.
A spacious indoor area with a stage, seating, and large windows offering a view of the outdoors.
View from property
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Wolko Orni Yedlin 1251, Itu, Sao Paulo, 13304-300
  • Place, Plaza Shopping Mall
    ‪2 min walk‬
  • Place, Itu Barracks
    ‪4 min drive‬
  • Place, Matriz Plaza
    ‪5 min drive‬
  • Airport, Campinas (VCP-Viracopos - Campinas Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible (Accessible)

Room, 1 Double Bed, Accessible (Accessible)

Room, 1 Double Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

ibis Itu Plaza Shopping Hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Ibis Itu Plaza Shopping Hotel offers 126 air-conditioned accommodations with minibars and hair dryers. Televisions come with satellite channels. Bathrooms include showers.

This Itu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
With your stay at ibis Itu Plaza Shopping Hotel, you're connected to a shopping center and just a quick walk from Plaza Shopping Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at ibis kitchen
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Plaza Shopping Mall and a 3-minute drive from Eixo Historico
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly ibis Itu Plaza Shopping Hotel. Self parking is free.

This 3-star Itu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis kitchen - This restaurant specializes in Regional cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 56 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ibis kitchen

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 56 per person
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 03.140.367/0002-80
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Shopping Hotel
ibis Itu Plaza Shopping
Ibis Itu Plaza Shopping
ibis Itu Plaza Shopping Hotel Itu
ibis Itu Plaza Shopping Hotel Hotel
ibis Itu Plaza Shopping Hotel Hotel Itu

ibis Itu Plaza Shopping Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 507 reviews
Rating 8 - Good. 159 out of 507 reviews
Rating 6 - Okay. 48 out of 507 reviews
Rating 4 - Poor. 12 out of 507 reviews
Rating 2 - Terrible. 9 out of 507 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, for short stays
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Local
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located the hotel is on the city mall area. 5 minutes from down town. It is a usual Ibis hotel, basic but clean and affordable.
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, right by the shopping center, with many dining options. Only negative is the small size of the room.
Stayed 1 night in May 2023
Verified

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Thiago Braga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização em Itu com estacionamento incluído e acesso direto ao shopping. Café da manhã até às 11h no final de semana, ótima ideia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities
O quarto estava impecável e equipe educada.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Quarto ótimo!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Giuliano

Liked: Cleanliness, staff & service, amenities
Tudo muito bom, desde arrumação, acomodação, café, funcionários, etc.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proprietário não dá menor atenção aos hóspedes .
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Café da manhã bom, o staff muito atencioso. Mas o hotel precisa de manutenção, ar condicionado muito ruim, trocamos duas vezes de quarto devido ao não funcionamento do ar, o que está acontecendo com os hotéis Ibis, pioraram demais.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Vania

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lidia

Liked: Cleanliness, staff & service, amenities
Sempre que preciso de hospedagens curtas, busco um Ibis e em Itu, ja fiquei algumas vezes no Plaza Shopping que, alem de confortável e limpo, silencioso, com atendimento muito simpático sempre e o cafe da manhã é otimo..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atingiu perfeitamente ao que estávamos buscando em titia os sentidos: apto, café da manhã e atendimento
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexandre

Liked: Staff & service, amenities
Tudo estaca bom
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Fábio

Liked: Cleanliness, staff & service, amenities
Otimo
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ana Paula Ribeiro

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo, muita comodidade por estar grudado ao shopping, foi muito fácil o acesso. O quarto é ok para poucos dias, e o café da manhã é bem completinho. Eu recomendo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Paulo

Liked: Cleanliness
Quarto
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco Túlio França

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito das instalações do hotel, embora tenha sempre a questão do espaço mais limitado. Mas o banheiro do quarto que fiquei era maior do que outros que fiquei na rede. Ótima localização em Itu, e a integração com o shopping facilita demais a estadia para alimentação e serviços. Tudo muito limpinho e organizado. Minha experiência foi ótima.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi bom mas tivemos uma certa dificuldade no check in. Tínhamos avisado quando reservamos o quarto que talvez precisássemos entrar no quarto antes das 11h e foi falado que, se tivesse disponibilidade nao seria um problema. Na hora, no entanto, quiseram cobrar meia diária pra conseguirmos entrar 1h30 antes (cerca de 200reais), que claramente não estava no nosso planejamento. Tivemos que sair no meio do evento meio dia pra ter que voltar, conseguir deixar as coisas no hotel e voltar pro evento novamente. De resto, tudo bom.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Davi

Liked: Staff & service, amenities
Melhorar isolamento acustico dos quartos Limpeza banheiro
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luiz

otimo
Stayed 1 night in Sep 2025
Verified

8/10 Good

Elisio

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025