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B&B Sorrento Relax

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Deluxe Room | Living area
Deluxe Room
Deluxe Room | Bathroom
Exterior
Deluxe Room

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Via Atigliana 23, Sorrento, NA, 80067
  • Place, Deep Valley of the Mills
    ‪12 min walk‬
  • Place, Piazza Tasso
    ‪13 min walk‬
  • Place, Corso Italia
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

B&B Sorrento Relax

This bed & breakfast features tour/ticket assistance and free self parking.
B&B Sorrento Relax offers 3 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at B&B Sorrento Relax, you're connected to a rail/subway station and just a quick walk from Deep Valley of the Mills. Free self parking, breakfast (surcharge), and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Piazza Tasso and Corso Italia
  • Airport shuttle service available for a fee
B&B Sorrento Relax offers its guests tour/ticket assistance. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sorrento bed & breakfast.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 5 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 110 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
B&B Sorrento Relax offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

B&B Sorrento Relax Sorrento
B&B Sorrento Relax Bed & breakfast
B&B Sorrento Relax Bed & breakfast Sorrento

B&B Sorrento Relax Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.6/10

Cleanliness

2.6/10

Staff & service

3.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
No communication with us prior to arrival as to where keys may be. No signage on building to indicate the B&B. thankfully we had a wonderful taxi driver that was able to call property on our behalf and get some sort of instruction. Tenant in building was able to help us with the keys which did not operate properly on main door to building. Outdated room. Wifi did not work. Contacted property manager who did not respond. Tv remote did not work. No batteries in it. Not worth the money. Would not recommend. Glad we were there less than 12 hours. I did contact Yash at Hotels.com and he was helpful. Do not support this establishment.
Stayed 1 night in Sep 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property canceled on us day of arrival but said nothing until my wife and I we’re standing at the locked front door of the property in Sorrento in the hot sun. Called the contact who said they had a plumbing issue. Had to find last minute accommodations ourself. Still haven’t refunded my money after 2 months. Do not even think about booking this place m. Shady operation!

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not to repeat, a bad experience

There was no advance message from the property indicating how to arrive at the B&B, which was on the second floor of a shabby apartment building with no number on the outside. There was no communication regarding where the keys were (in the metal box to the right of the entrance); the location of the apartment (floor and door number); where to park; how to pay; nor what time breakfast would be served. The hotels.com advertisement contained no phone number to call. We were able to find the keys, enter the building, and find the apartment because the cook in the posh restaurant next door offered to guide us. The restaurant's kindly gentleman owner and courteous staff have to deal with these issues related to the B&B all the time: they have the property manager's number, call him, and then guide people and show them where to park, where the keys are, and where the apartment is. THIS IS NOT THEIR JOB and they are sick of handling the responsibility for the property manager, who they describe as "a bad guy". The property has apparently been re-named in recent advertisements because of all the bad publicity the B&B has received in the past, because of the above issues. The apartment itself is fine, clean and spacious and leading off of a spotless kitchen, but there was no soap or shampoo in the shower, and no indication what the WIFI address and password were. Never again.
Stayed 1 night in Apr 2023

4/10 Poor

Romy

Travelled with partner
Disliked: Staff & service, amenities
The name Sorrento Relax does not exist at the property! The host has to send you check in instructions via WhatsApp! But you first have to contact him via WhatsApp! He is too lazy to contact you! The listing says ‘check in starts at 1:30pm’ Note there is no reception, it’s just a building! I called the number, the host does not speak English! Once we managed to make contact via WhatsApp, he said, oh let me check if the room is ready! By now it’s 2pm! He did not reply as we waited patiently until 2:30 pm at which time, I contacted him again via WhatsApp if the room is ready! He finally send us a bunch of videos to access the room! Next the lock at our room was broken, so we could not leave afterwards to protect our valuables! Next day we checked out at 10 am, he sends us us a WhatsApp message saying we have to pay for another night!!! Seriously this is a bad choice to book, and there are no reviews on Expedia about this place! So I sincerely hope our review will get posted! Also there is No Parking!!! We were on our bikes and barely managed to park across the building thanks to a local showing us!!!
Stayed 1 night in Feb 2023