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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

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Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

BBQ/picnic Area
Reception
Family Room
Bar (on property)
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
6 West Street, South Carnarvon, WA, 6701
  • Fascine Boardwalk
    ‪1 min walk‬
  • Carnarvon War Memorial
    ‪12 min walk‬
  • Lighthouse Keepers Cottage
    ‪8 min drive‬
  • Carnarvon, WA (CVQ)
    ‪3 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Minibar, desk, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (405)
The price is €113
for 1 room
includes taxes & fees
20 May - 21 May
Carnarvon Motel

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Bayside hotel with free breakfast and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This South Carnarvon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hospitality Carnarvon, SureStay Collection by Best Western. During your stay, you're just a quick walk from Fascine Boardwalk. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Sails Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Fascine Boardwalk and Gascoyne River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star South Carnarvon hotel.

Guests are served free continental breakfast daily from 7 AM to 9 AM.
Sails Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 831 reviews
Rating 8 - Good. 392 out of 831 reviews
Rating 6 - Okay. 87 out of 831 reviews
Rating 4 - Poor. 21 out of 831 reviews
Rating 2 - Terrible. 15 out of 831 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Gluten free options were available
Stayed 1 night in Jan 2025

8/10 Good

Roberta

Stayed 1 night in Dec 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Stay Carnarvon by Best Western is a good hotel. The hotel is dated, but the rooms are spacious and kept clean, as is the outdoor pool area. The complimentary breakfast is a nice addition to any stay. The staff are friendly and attentive. Sails Restaurant is one of the best restaurants in Carnarvon for dinner. Excellent meals.
Stayed 1 night in Dec 2024

8/10 Good

Daleen

Travelled with family
Liked: Cleanliness, staff & service
The staff were really friendly and helpful. Although the buildings are old it was clean and neat. Very convenient to have the restaurant so you don’t have to travel for dinner. I enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

elizabeth, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location 😁
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location near the river
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Clean, comfortable and affordable accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Ronald, Thornleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and pleasant surrounding.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay but the water pressure in the shower is bad…
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Nice clean room, good size, nice continental breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Bryanna

Travelled with family and small children
Very dismal. Room was clean, but upon arrival we found a rotten apple, some rubbish and toys leftover. Aircon was very noisy, and flucated between cold/warm. Bathroom was spacious, but with very limited air flow, there was mould all on the ceiling in the bathroom. No fresh water available, and not allowed to cook any food in the rooms - BBQ was dirty and nothing available to clean it and restaurant has no "normal food", everything was super fancy. Room service came once in 5 days, but only towels were swapped. Bring dishwashing liquid and a sponge if you want to clean your coffee mugs, as there is no way of washing them, and they never got swapped out during our stay. None of the windows can be opened for air flow! They were all bolted shut, even with them caged off Beds were quite comfortable, but the blanket is just stuck in between 2 sheets, making it difficult to stop everything moving around. Loved the quiet and safe location. 5 minutes from town. Definitely not somewhere we would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and comfortable rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Karen Margaret

Stayed 1 night in Jul 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Problems with Hot water for showering Staff had ‘No care factor’
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean the food at restaurant was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Jialiang

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff!
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024