Guesthouse in Southampton with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and a reception hall are onsite. Housekeeping is available on request.
Orange Grove Hotel & Gardens offers 27 accommodations with coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Orange Grove Hotel & Gardens. During your stay, you'll be close to Segensworth Business Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Amenities include 2 meeting rooms and coffee/tea in a common area
Just a 4-minute drive from Segensworth Business Park and a few minutes from Solent Business Park
Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Free self parking is available.
This 3.5-star Southampton guesthouse is smoke free.
Restaurant - Onsite family restaurant. Reservations are required.
Library Bar - Onsite cocktail bar. Open daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Library Bar
Restaurant
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Business services
2 meeting rooms
Accessibility
No lift
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: GBP 28 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 28 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Coldeast Mansion Apartment Southampton
Coldeast Mansion Apartment
Coldeast Mansion Southampton
Coldeast Mansion
Orange Grove & Gardens
Orange Grove Hotel & Gardens Guesthouse
Orange Grove Hotel & Gardens Southampton
Orange Grove Hotel & Gardens Guesthouse Southampton
Orange Grove Hotel & Gardens Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location is beautiful with a lovely restaurant, foods are excellent. Friendly helpful staff. The bathrrom looks a bit wore out, low water pressure, no toilet paper holder.
Use to be my favourite place to stay, not any more
I have stayed here many times, but from this year I have notice quality is dropped. Not all rooms are refurbished. So prepare to be staying in room which could be DIY project. On other hand if you do get fully refurbished room then consider yourself lucky. Room I had during my last visit was terrible. TV remote was broken, kitchen lower panel was lose and fell. Toilet tissue holder was broken. Towel rail in shower comes off when you pull towel. When I told manager. His response was sometime things get missed. 1:00am fire alarm went off. Only one security guard left to deal with and poor guy struggled. There was no emergency protocol to make sure all the guests are out. Next morning I found water rolling on the floor and soaked my bag and shoes.
Great location, most staff are friendly (not all). But place is let down by management, headship and owner.
Jay
Stayed 3 nights in Apr 2025
8/10 Good
David
2 May 2025
Liked: Cleanliness, staff & service, amenities
Nice hotel with a good resturant and bar. The gardens are a great place to eat and drink during the summer. Some of the rooms could do with a refurb but worth thenprice tag of £86 a night.
David
Stayed 2 nights in Apr 2025
6/10 Okay
Paul
Business traveller
25 Apr 2025
Liked: Cleanliness, room comfort
rather disappointing once inside
Paul
Stayed 1 night in Apr 2025
8/10 Good
Verified traveller
20 Apr 2025
Liked: Cleanliness, staff & service, room comfort
1 night stay
Website with instructions aboit gavibg uk register online, via a secure link from the hotel (before you arrive) need yo be updated, please.
The gas main works had closed the road and we had a bit of a tour around, in the dark.
Wccommidation has lots of dtylish fwatures but in places it still needs further work yo 'complete it'.
Staff very helpful/friendly and we were made to feel welcome on arrival and during our stay.
Breakfast was cooked to order and it was delicious.
Local produce used.
This establishment remains my go to when I’m in the area. With good rooms, food and bars it is a comfortable place to stay when I am in the area
Christopehr
Stayed 1 night in Mar 2025
10/10 Excellent
Spencer
10 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Spencer
Stayed 1 night in Apr 2025
8/10 Good
Nicholas
5 Apr 2025
Liked: Staff & service
Great location - great people
Awesome welcome from Emma on reception. Enjoyed dinner in the restaurant. Our room was reached from outside - not sure how secure it is. Room was clean - stairway less so. Damp smell in bathroom and shower was either very hot or cold! Should be a TV in the bedroom.
The “strictly” element of the signs outside is not terribly welcoming
We will stay here again - mainly because of the location and the staff
I had a short stay but had lovely service and a stunning room. very impressed with everything about this establishment would definitely recommend to others.
I couldn’t fault the staff - absolutely second to none, helpful, friendly and welcoming.
The dining - WOW, 5 stars. From supper to breakfast simply delicious and would certainly go there for a celebratory meal - it was that good.
I think once the rooms are upgraded to match the quality and refurb of the dining, reception and bar areas The Orange Grove would be top of my list in the area for a wonderful relaxing stay.
We will be back!
Lindsey
Stayed 1 night in Jan 2025
10/10 Excellent
Matthew
17 Jan 2025
Matthew
Stayed 1 night in Jan 2025
6/10 Okay
Andrew
Business traveller
12 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Disappointed
On arrival I was informed that the restaurant was closed in a Monday in January, this would have been helpful to know on booking as I would have gone elsewhere . There was a limited menus available in the bar. I booked an apartment so expected a kitchen but the room I was given did not have one. The television did not work in the room.
Andrew
Stayed 1 night in Jan 2025
8/10 Good
Jeanette
Travelled with partner
3 Jan 2025
Liked: Cleanliness, staff & service
Lovely building and very friendly staff, rooms need some attention but good value for what we paid and lovely fresh cooked breakfast.
Jeanette
Stayed 1 night in Dec 2024
4/10 Poor
Verified traveller
2 Jan 2025
Liked: Property conditions & facilities
Disliked: Room comfort
Beautiful hotel but book with caution.
The hotel itself was stunning and the staff were extremely friendly unfortunately that’s where it ends.
The beds were extremely uncomfortable, we had hardly any sleep, and the bin men were outside our window in the early hours of Saturday morning around 4-5am. Knowing your hotel is an estate and the windows are of single thickness you would think an establishment such as this charging £150 a night would have the staff to wheel the bins to the end of the drive the night before collection away from your customers hotel windows to be collected as to not have your customers woken in the early hours of the morning to banging and crashing from the collections, from the shear lack of sleep we checked out after 2 of our 3 night stay which was extremely disheartening as this was a break away we had been eagerly looking forward to for months.
On top of this there is no daily room refresh, towel’s are not changes, tea, water or coffee pods are not refreshed.
Despite paying to stay in the hotel, you are also charged a service charge with all meals, I understand charging a service charge to guests from outside your hotel stay who attend your restaurant for breakfast, lunch or dinner but to charge an extra service charge on top of the charges we already pay for services to stay at your hotel….
Fifth weekend stay here in 18 months. Now rebranded as Orange Grive Hotel. Preferred the former name of Coldeast Mansion. Same owner. New branding.
Paid for room on Hotels.com and got the best rate compared to other apps. I was asked to leave a credit card number and stated it was policy for charging items to room.
Bedroom was clean and fresh with windows open (November 2024). But a very squeaky bed. Comfortable but very noisy.
No aircon. Very small panel electric heater.
And old fashioned single glazed windows.
Third time allocated this suite which is lovely and third time I have had that suite. But dank bathroom smell. Toilet had faeces mark on base of pan from previous user. And bathroom sink was blocked l. I reported bathroom sink on a previous stay. And was disappointed tonsee no improvement.
Combined shower and bath. But anti slip stickers on bath are tired and lifting. So bathing felt like I was on sandpaper on my derierre. And shower temperature varied from Antarctic to volcanic with no happy medium. Perhaps new shower valve needed.
Overall beautiful building in lovely surroundings. I will definitely stay again as I love this hotel.