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Premier Inn Southampton City Centre - West Quay

3.0 star property

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Photo gallery for Premier Inn Southampton City Centre - West Quay

International cuisine
Room amenity
Room amenity
Family Triple Room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • 24/7 front desk

Explore the area

View in a map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Place, Tudor House and Garden
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Inn Southampton City Centre - West Quay

Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Housekeeping is available on request.
Premier Inn Southampton City Centre - West Quay offers 155 accommodations. Housekeeping is provided on request.
During your stay at Premier Inn Southampton City Centre - West Quay, you're just a quick walk from WestQuay Shopping Centre. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • Services include luggage storage
  • Just a 4-minute walk from WestQuay Shopping Centre and a 4-minute drive from Southampton Cruise Terminal
There's a restaurant on site. Public spaces have free WiFi. Premier Inn Southampton City Centre - West Quay also features express check-out and an elevator.

This 3-star Southampton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 16 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a Cruise Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Anika

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms are well layed out.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Handicap shower was great with ample room to move around in the bathroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yuk Seung

The staff is very nice and helpful.👍👍
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night prior to a cruise from the port. It was perfect. We did not eat breakfast but did have a late dinner and it as very very good. A wonderful value.
Stayed 1 night in Oct 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff not really friendly on arrival but came across other staff who were. Only one towel in room booked for 2? Other guests said they had to ask too. Not sure air conditioner worked as it should. Seemed to turn off frequently and not at set temperature. Great location for visiting. Glad there was a bar and restaurant. Overall very happy with stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Place to Stay

The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience you can’t go wrong with premier inns
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

6/10 Okay

Wayne, Orlando

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Nice property location, rude staff
Stayed 2 nights in Sep 2025

6/10 Okay

Lawrence

Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
Size of rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For one night only, the food, room, and staff were great.
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Travelled with group
Liked: Amenities
The place was perfect! Will definitely go back!
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Quiet place. Friendly staff. Nice room conditions.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basics but very comfortable. Love the irons and ironing boards on display at reception
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Fine if you don’t need more than a kiosk

A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Nice shower with waterfall shower head.
Clean sink area.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025