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Premier Inn Southampton City Centre - West Quay

3.0 star property

Choose dates to view prices

Photo gallery for Premier Inn Southampton City Centre - West Quay

A modern restaurant with round tables, colorful chairs, and pendant lighting.
Room amenity
A modern hotel building with a prominent Premier Inn sign, multiple floors, and a parking area visible.
Family Triple Room
Superior Double Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Place, Tudor House and Garden
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

A hotel room with two beds, a desk, and a chair.

Standard Twin Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Inn Southampton City Centre - West Quay

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Housekeeping is available on request.
Premier Inn Southampton City Centre - West Quay offers 155 accommodations. Housekeeping is provided on request.
During your stay at Premier Inn Southampton City Centre - West Quay, you're just a quick walk from WestQuay Shopping Centre. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • Services include luggage storage
  • Just a 4-minute walk from WestQuay Shopping Centre and a 4-minute drive from Southampton Cruise Terminal
There's a restaurant on site. Public spaces have free WiFi. Premier Inn Southampton City Centre - West Quay also features express check-out and an elevator.

This 3-star Southampton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 121 reviews
Rating 8 - Good. 36 out of 121 reviews
Rating 6 - Okay. 16 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

stella

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with westquay mall cross the road
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anika

Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms are well layed out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a Cruise Hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
For one night only, the food, room, and staff were great.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! Comfy bed and great amenities.
Stayed 1 night in Oct 2025
Verified

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and good food. Very good location to harbor.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience you can’t go wrong with premier inns
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Place to Stay

The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vicki

Liked: Amenities
The place was perfect! Will definitely go back!
Stayed 1 night in Aug 2025
Verified

8/10 Good

D Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay for the one night we stayed, but the sunlight was challenging to manage. The breakfast was excellent!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yuk Seung

The staff is very nice and helpful.👍👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Enjoyed our night
Stayed 1 night in Jul 2025
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

joseph

Liked: Cleanliness
the staff were helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful , spotless clean, staff so helpful.. Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Quiet place. Friendly staff. Nice room conditions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities
All was well.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Handicap shower was great with ample room to move around in the bathroom.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Yuan-Hsin

Liked: Cleanliness, amenities, property conditions & facilities
Budget hotel, clean and good location. Walking distance to train station 15 min, 7 min national express bus from airport. Noises from construction and traffic on both sides.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night prior to a cruise from the port. It was perfect. We did not eat breakfast but did have a late dinner and it as very very good. A wonderful value.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Wayne

Liked: Cleanliness
Disliked: Staff & service
Nice property location, rude staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Nice shower with waterfall shower head.
Clean sink area.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Basics but very comfortable. Love the irons and ironing boards on display at reception
Stayed 1 night in Aug 2025