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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Lobby
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Exterior
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Pool
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
1675 Us Highway 1 S, Southern Pines, NC, 28387
  • Southern Pines Golf Club
    ‪2 min drive‬
  • Pinehurst No. 9
    ‪5 min drive‬
  • Pinehurst Resort
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Hotel in Southern Pines with free breakfast and a fitness center
An outdoor pool, a fitness center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Southern Pines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Southern Pines Pinehurst. During your stay, you'll be close to Pinehurst Resort. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Town of Auberdeen Municipal Building and a few minutes from Weymouth Woods-Sandhills Nature Preserve
  • Dogs welcome for a fee
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Southern Pines Pinehurst also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Southern Pines hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pinehurst
Best Western Pinehurst Inn
Best Western Pinehurst Inn Southern Pines
Best Western Pinehurst Southern Pines
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
Southern Pines Best Western
Best Western Southern Pines
Best Western Pinehurst Inn

SureStay Plus Hotel by Best Western Southern Pines Pinehurst Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 973 reviews
Rating 8 - Good. 307 out of 973 reviews
Rating 6 - Okay. 158 out of 973 reviews
Rating 4 - Poor. 103 out of 973 reviews
Rating 2 - Terrible. 70 out of 973 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cassie, Kershaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy,overall good stay.
Stayed 1 night in Mar 2025

8/10 Good

patrick

Travelled with partner
Liked: Staff & service
good stay nice bed
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveller
Friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a last minute booking but was able to get a great toom! Highly recommended!
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking, but was able to get a nice room! Highly recommended!
Stayed 1 night in Feb 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - staff is always nice and accomodating.
Stayed 1 night in Feb 2025

8/10 Good

Leigh

Stayed 2 nights in Feb 2025

2/10 Terrible

Ryan

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not clean
Stayed 1 night in Feb 2025

6/10 Okay

Carol

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The phone in my room didnt work. It was a non-smoking room but there were burn marks on the nightstand & comforter. The towel bar in the bathroom was falling off the wall. The floors were not very clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean. Stores and restaurants close by. Friendly and helpful staff. Dog friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, super convenient location, lots of dining options, many within walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience, there was mold everywhere mildew smell everywhere including cigarette smell to !! The fridge didn’t work there was dead bugs in the bathroom & also bed bugs ! Towels were disgusting. The mildew smell lingered onto our clothes. Horrible stay ! They didn’t say anything when i mentioned any of this either.
Stayed 1 night in Jan 2025

8/10 Good

Jaron

Stayed 2 nights in Nov 2024

4/10 Poor

lenny

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Keishan, Raeford

Stayed 4 nights in Nov 2024

6/10 Okay

Deborah

Disliked: Cleanliness, amenities, property conditions & facilities
Beds comfortable. Breakfast poor. Room dirty. Would not allow you to bring any food or beverage to room. Odd as the room has a refrigerator and microwave.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go for the free breakfast.

Nice place to stay. Felt safe. Free breakfast was not worth the free. Tried to make me stay in the dining room to eat a muffin and coffee. Threw it away and left.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveller
Lacking in much needed maintenance in the rooms. Appears cutting corners is how they keep the rates down. It was good enough for the money
Stayed 3 nights in Nov 2024