4/10 Poor
Christa S.
25 May 2025
Needs better communication and updates
I don’t know whether it was a vrbo issue or owner with communication but we asked for early check in and they didn’t see the message until the day before. We traveled far with little ones and said we’d pay for early check in. We were let into the house before it was cleaned but couldn’t really do anything or unpack except groceries. We arrived at 1 and were expecting to be able to settle in and get ready for the wedding. We couldn’t do this and cleaners were done about 330/4. The house itself needs updated for cleanliness. The basement room area has tarps half hanging over exposed areas. The carpet is gross and dirty. They had so many plug ins to cover the smell that we got headaches. Beds were awful, and had a very thin blanket on them. All the bedroom are upstairs and they are narrow. My dad slipped and fell down them because the carpet was so warn and slippery towards the bottom. Overall not a great rental. It needs updates and replacement of carpet along with better description of all bedrooms upstairs. When we did get a hold of the owners after the door code wouldn’t open, they were nice but unfortunately the stay was not what he hoped.
Christa S.
Stayed 2 nights in May 2025