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Best Western Coach House

2.5 star property

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Photo gallery for Best Western Coach House

Lobby
Fitness facility
Lobby
Premium bedding, pillow-top beds, individually furnished, desk
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
2535 N Glenstone Ave, Springfield, MO, 65803
  • Place, BigShots Golf
    ‪8 min walk‬
  • Place, The Air and Military Museum of the Ozarks
    ‪16 min walk‬
  • Place, Evangel University
    ‪3 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Coach House

This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite.
Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Coach House. During your stay, you're just a quick walk from BigShots Golf. Free WiFi in public areas, free self parking, and an outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Ziggies, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Evangel University and 5 minutes from Ozark Empire Fairgrounds & Events Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Best Western Coach House offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly Best Western Coach House. Self parking is free.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Ziggies - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Ziggies

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Coach House
Best Western Coach House Inn
Best Western Plus Coach House
Best Western Plus Coach House Inn
Best Western Plus Coach House Inn Springfield
Best Western Plus Coach House Springfield
Best Western Plus Coach House Hotel Springfield
Best Western Plus Coach House Hotel
Best Western Coach House Hotel Springfield
Best Western Coach Hotel
Best Western Springfield
Best Western Plus Coach House
Best Western Coach House Hotel
Best Western Coach House Springfield
Best Western Coach House Hotel Springfield

Best Western Coach House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruthann

Liked: Cleanliness, staff & service, amenities
Staff was great and room was clean.
Stayed 1 night in Jan 2026

2/10 Terrible

Carol

Disliked: Cleanliness, amenities
The room was dirty , the fridge didn't work , the bed was awful & I woild never stay there again. $248.58 is a lot of money for two nights in a dump. My husband ate the breakfast ,but I figured if the room was that dirty , the kitchen would be worse. I would love to have a refund , but I'm sure that won't happen. I will never stay there again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steffany

Liked: Cleanliness
Staff was courteous and the room was dated but clean.
Stayed 1 night in Jan 2026

10/10 Excellent

jay

Stayed 1 night in Jan 2026

8/10 Good

Chris, Libertyville

Liked: Cleanliness, amenities, property conditions & facilities
Cheaper hotel so not expecting a lot. The smell was better than the last night’s hotel. Looking forward to seeing what breakfast will be like.
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great. Keep.it up the amazing work!
Stayed 3 nights in Jan 2026

10/10 Excellent

FRANK, Naperville

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Handicap shower is very large. Friendly & helpful staff! Breakfast Buffett is loaded with delicious foods!
My Irish Wolfhound eating her supper.
Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Springfield. Hotel staff is very welcoming and friendly. Superb breakfast. Rooms are very large & clean & Quiet. Loved every minute of this hotel. Just a great place and a great value!!
My Irish Wolfhound on her bed in my room.
Stayed 1 night in Jan 2026

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Liked: Staff & service, amenities
Arrived late, staff was courteous and check in was swift. Whirlpool tub was amazing. Bed was comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Joann

Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and area clean.
Stayed 4 nights in Dec 2025

8/10 Good

jonathan

Travelled with family
Liked: Cleanliness
Good place for dog owners. There is a large center lawn to walk dogs and relax. Service has always been friendly. This was 5th time staying here when we drive cross country. The rooms are dated but adequate.
Stayed 1 night in Dec 2025

8/10 Good

jonathan

Stayed 1 night in Dec 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our toom keys, the lady at the desk figured out the problem and changed our room. Parking was right outside the door. Dog area was super close.
Stayed 1 night in Dec 2025

4/10 Poor

Kara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My wheelchair bound mother and I stayed here for four nights. The accessible room was adequate and breakfast was eggs and sausage. The first night I found two bed bugs. I have 14 bites. I requested a room change. The second night I killed a spider in bed, but no bed bugs. I washed everything and took great care not to transfer bed bugs from our previous room (or to my home or my mother’s nursing home). The rooms were not very clean- floors need vacuumed, hair in shower, slow draining sink, sheets dingy. There were hangers for a pet hoodie and dress thrown in the armoire from a previous guest. Housekeeping did not come in to take trash or exchange towels. Although the front desk staff was friendly, I will not be staying here again. The bed bugs are too much between the discomfort of the bites, the exhaustion from cleaning anything that had been in the room, and the worry of transporting them elsewhere.
Live bed bug
Dead cricket spider
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved how dog-friendly this hotel was. There was even a dog park! Our puppy had a great time and we loved the grounds.
Stayed 1 night in Dec 2025

8/10 Good

Patty

Stayed 1 night in Dec 2025

8/10 Good

wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Great dog park on property.
Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Nice
Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom should be heated
Stayed 1 night in Dec 2025