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Best Western Coach House

2.5 star property

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Photo gallery for Best Western Coach House

Lobby
Lobby
Exterior
Premium bedding, pillow-top beds, individually furnished, desk
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry

Explore the area

View in a map
2535 N Glenstone Ave, Springfield, MO, 65803
  • Place, Evangel University
    ‪2 min drive‬
  • Place, Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Place, Missouri State University
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Coach House

Family-friendly hotel with free breakfast and a fitness center
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite.
Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Coach House. During your stay, you're just a quick walk from BigShots Golf. Free WiFi in public areas, free self parking, and an outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Ziggies, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Evangel University and 5 minutes from Ozark Empire Fairgrounds & Events Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Best Western Coach House offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly Best Western Coach House. Self parking is free.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Ziggies - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Ziggies

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Coach House
Best Western Coach House Inn
Best Western Plus Coach House
Best Western Plus Coach House Inn
Best Western Plus Coach House Inn Springfield
Best Western Plus Coach House Springfield
Best Western Plus Coach House Hotel Springfield
Best Western Plus Coach House Hotel
Best Western Coach House Hotel Springfield
Best Western Coach Hotel
Best Western Springfield
Best Western Plus Coach House
Best Western Coach House Hotel
Best Western Coach House Springfield
Best Western Coach House Hotel Springfield

Reviews

Best Western Coach House Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1025 reviews
Rating 8 - Good. 243 out of 1025 reviews
Rating 6 - Okay. 91 out of 1025 reviews
Rating 4 - Poor. 70 out of 1025 reviews
Rating 2 - Terrible. 44 out of 1025 reviews

Reviews

4/10 Poor

Megan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nileshkumar S, Brampton

Stayed 3 nights in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pet friendly motel

Great place to stay with pets
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Fri t desk personnel Were very helpful. Facility was clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, amenities
Great customer service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met our needs.
Stayed 1 night in Jul 2025

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities

Don't be Fooled Not a 3 Star Hotel 2 Star at Best!

To be fair the stay wasn't an absolute disaster. Most of the staff was friendly and helpful. The first night I was having trouble getting into their WiFi and every time I called in to the front desk I heard nothing but silence. After a couple of tries I get connected and the clerk tells me that I won't get any faster service by repeatedly calling. The next day I tell the front office and in less than 10minutes I have two new cords to the phone as they were about to come out of the phone, problem solved. I found the room dark and the lights not enough to adequately light up the room. I am handicapped and had a roll-in shower. The problem is the shower curtain didn't keep in the water and after the nonslip part of the shower ended the tile slanted away from the drain. I didn't notice that water went out into the bathroom and almost went down! I then used extra towels to soak up the excess water. The worst part came in the last two days where I had no housekeeping and had to go get towels, garbage bags, and bathroom tissue even after the night clerk put a note on the housekeeping clipboard! The room wasn't close to the front desk and having feet that hurt later in the day the trips were a real task for me. The lack of housekeeping happened on the weekend when the manager wasn't working. On checkout on Monday morning I asked to talk to her but the front desk clerk said he was the manager and a couple of times went into her office to confer with here. Outrageous!!!
Stayed 7 nights in Jul 2025

8/10 Good

KACIE

Liked: Property conditions & facilities, room comfort

I always stay here

Staff is always welcoming and kind. Needs a little updating but it’s in a good location, pool is nice, and breakfast is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tisha

Stayed 1 night in Jul 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Lyn, wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t find anything to complain about, everything was good and what we needed
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and efficient

They checked me in easily even though I was a late arrival! Free water bottles in the lobby was a nice touch. Bed was comfy!
Stayed 1 night in Jul 2025

6/10 Okay

Jesse

Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Travelled with partner
Disliked: Staff & service
Breakfast was good. Young lady doing the breakfast was very friendly and good Room needs updating. Bed had a break in the platform. Floor was not vacuumed.
Stayed 2 nights in Jul 2025

4/10 Poor

Paisley

Travelled with family
Rooms where clean Tub and sink e
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Disliked: Property conditions & facilities, room comfort

Didn't deserve the high average rating!

I can't believe this property had an overall. "excellent" average rating. Their neighborhood is horrible, homeless people everywhere. The place is a rundown MOTEL, and should not have been rated so highly. This has lead me to believe that I cannot trust the ratings on Hotels.com. I'm going to try booking on Expedia directly from now on.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were a little small, but clean and comfortable. Pool and property were quite nice, with lush grass for animals. Breakfast was also good. Free bottled water & pet treats.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, House Springs

Business traveller
Liked: Amenities
Very impressed
Stayed 1 night in Jun 2025