Best Western Springfield West Inn

2.5 star property

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Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • Parking included
  • Free WiFi

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪6 min walk‬
  • MGM Springfield
    ‪4 min drive‬
  • Eastern States Exposition
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Best Western Springfield West Inn gets good marks from our customers. During your stay, you're just a quick walk from Connecticut River. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • Steps from Connecticut River and 6 minutes by car from MassMutual Center
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

GEOFF, BEDFORD

Stayed 1 night in Mar 2025

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Duong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Convenience for everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

4/10 Poor

Lee

Stayed 3 nights in Feb 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stay was good, exactly as advertised
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Lalita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seem good
Stayed 1 night in Feb 2025

6/10 Okay

Anne-Marea

Smoke alarm beeping in hallway was annoying and was not addresses and the thinness of doors so that our room near the elevators could hear every noise; dresser drawers were difficult to open and looked under maintained
Stayed 2 nights in Feb 2025

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

monika

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are so comfortable. On a major road with no sidewalks to be safe.
Stayed 1 night in Feb 2025

6/10 Okay

Alexis

Travelled with partner
Disliked: Amenities
Out of date. An inch of dust on everything in our room, shower was moldy. In the morning the smell of pot came through the walls and door. Did for a night but would not willingly return.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
This was a last minute reservation. It was
Stayed 1 night in Feb 2025

10/10 Excellent

Hongtu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed - a bed to sleep in comfortably.
Stayed 1 night in Feb 2025

8/10 Good

Valeria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

John

👍
Stayed 1 night in Jan 2025