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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Lobby
Property amenity
Suite, 1 King Bed with Sofa bed, Non Smoking
In-room safe, desk, blackout curtains, iron/ironing board
Free daily full breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪61 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hotel UMass

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,009 reviews
The price is €135
includes taxes & fees
10 Sept - 11 Sept
Hotel UMass

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Comfort Inn & Suites. During your stay, you'll be within walking distance of University of Massachusetts Amherst. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and comfy beds
  • Just a 3-minute drive from University of Massachusetts Amherst and a few minutes from Amherst College
Comfort Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Self parking is free.

This Hadley hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from August 16 2025 to August 21 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 48 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My my highest rating for this establishment. Clean convenient great service lots of amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, amenities, and parking were all great!
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience! Everything was just what we had hoped for. Quite location and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO recycling bins in hotel room :(. Had to put recyclables into trash bin. No chair other than desk chair in room. Bed was very comfortable and no hallway noise after 10PM :) Free breakfast included good muffins! Back part of parking lot was rather dark…
Stayed 3 nights in May 2025

10/10 Excellent

Michael, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included
Stayed 4 nights in May 2025

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff! It's ALWAYS staff that make you feel welcome, that give you smiles, that is efficient and helpful. That make you want to book again. Location is excellent, facilities are excellent. Warmly recommended.
Stayed 4 nights in May 2025

8/10 Good

Russell, Clifton Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Driveway hard to find, particularly at night, but staff are friendly and helpful. Room was clean and spacious. Conveniently located for Amherst and UMASS and reasonably priced.
Stayed 2 nights in May 2025

8/10 Good

Tao

Stayed 2 nights in May 2025

10/10 Excellent

Anna

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, quiet hotel in a very convenient location. Close to the 5 colleges, close to the stores, close to the restaurants. Great choice.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Jaqueline

Stayed 1 night in May 2025

10/10 Excellent

SRIMAYI

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Cynthia

Stayed 1 night in May 2025

8/10 Good

Alicia, Amherst

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast food could be better
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mayra, St. Cloud

Stayed 1 night in Apr 2025

10/10 Excellent

Plamen

Stayed 1 night in Apr 2025

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, newly renovated, clean and cozy property. Pool was perfect for unwinding after long tournament days.
Stayed 1 night in May 2025