See all properties

Comfort Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Free daily full breakfast
Property amenity

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪60 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Courtyard by Marriott Hadley Amherst

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (635)
The price is €208
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Courtyard by Marriott Hadley Amherst

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Comfort Inn & Suites. During your stay, you'll be within walking distance of University of Massachusetts Amherst. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 3-minute drive from University of Massachusetts Amherst and a few minutes from Amherst College
Comfort Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Self parking is free.

This Hadley hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from August 16 2025 to August 21 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1012 reviews
Rating 8 - Good. 228 out of 1012 reviews
Rating 6 - Okay. 46 out of 1012 reviews
Rating 4 - Poor. 15 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Amenities
Super convenient to the entire 5-colleges region!
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie, Bellingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, comfortable beds. My daughter wanted to go across the street to The Skinny Pancake so we didn't try the breakfast but looked like they had a big spot and decent options for breakfast. Would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Corryn

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I was worried at check in that the front desk area had a large propane smell. My daughter and I both were shocked and worried. The front desk woman was kind of rude when we asked about it and said the dryers run on propane so
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, best part was the bed and pillows! Like sleeping on a cloud!
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Amenities
Everything was good except the air conditioner sounds like a truck emptying the dumpster
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bedding, clean, nicely sized rooms, good breakfast area.
Stayed 1 night in Apr 2025

4/10 Poor

Kathleen

Upon my arrival i was greeted with a very rude associate. When checking in the associate, seems like a manager was so rude and she was not helping me directly. A question was asked to the associate whom was helping me to see if I can get a late check out. The other associate answered very rudely “when do you want to check out out” I responded at 1pm and she said that it was not possible. I asked how late can i check out then and she said 11:30. I do not appreciate the manner in which i was talked to given how much I am paying to stay here over night. I drove from 5 hours away to stay the night here on my anniversary. I would have liked her to be more helpful .
Stayed 1 night in Apr 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and services
Stayed 3 nights in Apr 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

8/10 Good

Norwood

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Molly

Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a great variety of items from waffles to oatmeal, fresh fruit and yogurt. The pool was lovely and the hot tub was roomy and clean. The bed was very comfortable with lots of pillow options. The lighting was very nice, including adjustable reading lights and backlighting for the bed and television. Excellent sercice by all staff. Will definitely stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The room was spacious and immaculate. The bed was very comfortable. The breakfast had a lot of different offerings. The staff was very nice. It was a great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

It was great!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

Wonshik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Paroma

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
The reception was not friendly and was not pleasant or polite in their approach when I checked in. Even when I had asked for some help they were very reluctant to talk or share information. There was no smile or greetings. At night when I had come down to ask about water fountains etc she was most reluctant to show me the path. I guess next morning both the gentleman were very pleasant and was eager to help or answer me. The breakfast was standard bread cereals juice coffee eggs and bacon with whole fruits. Place was clean and maintained for refilling and keeping it ready. Once again the staff missed smile to greet good morning☺️. Overall my purpose of going to the business agenda I had was accomplished. Quite accessible to various places.
Stayed 1 night in Apr 2025