Comfort Inn & Suites Hadley - Amherst

Property class: 2.5

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Photo gallery for Comfort Inn & Suites Hadley - Amherst

Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • Place, Cinemark At Hampshire Mall
    ‪13 min walk‬
  • Place, University of Massachusetts Amherst
    ‪2 min drive‬
  • Place, Amherst College
    ‪5 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(84 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(83 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Comfort Inn & Suites Hadley - Amherst

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites Hadley - Amherst offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Comfort Inn & Suites Hadley - Amherst. During your stay, you're just a quick walk from Autobahn. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 3-minute drive from University of Massachusetts Amherst and a few minutes from Amherst College
Comfort Inn & Suites Hadley - Amherst offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Hadley - Amherst. Self parking is free.

This Hadley hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Comfort Inn & Suites Hadley - Amherst Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1009 reviews
Rating 8 - Good. 199 out of 1009 reviews
Rating 6 - Okay. 45 out of 1009 reviews
Rating 4 - Poor. 13 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DANIEL

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, comfy bed, decent breakfast in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Room looked newly renovated. The entire building was spotless including the breakfast area. Comfortable bed and sofa. Could have used some real dishes and glasses.
Stayed 1 night in Jan 2026

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable. Staff friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rhema

Stayed 1 night in Jan 2026

10/10 Excellent

juok

Stayed 1 night in Jan 2026

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Kasandra

Stayed 1 night in Jan 2026

10/10 Excellent

Min Ji

Liked: Cleanliness, staff & service, amenities
Room was great. Overnight staff that checked us in was so cheerful and kind.
Stayed 1 night in Dec 2025

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Great breakfast!
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

tanice

Stayed 1 night in Dec 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities
Loved the big variety of breakfast items ❤️❤️, the suite was more than expected, staff was nice, even though not everyone knows how to keep their kids under control i called front desk because of noises and they took care of it right away.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Helpful and courteous staff
Stayed 1 night in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, amenities
Room was clean,nice beds
Stayed 1 night in Dec 2025

10/10 Excellent

Julianmarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the entryway was meticulously cleaned and maintained, and the check-in process was swift and hassle-free. The concierge was kind and courteous throughout the stay.
Stayed 1 night in Dec 2025

8/10 Good

Kali

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accomodating
Stayed 1 night in Dec 2025

10/10 Excellent

JOANNA, WINCHENDON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AJ at the front desk was extremely helpful , professional and went above and beyond to make our stay so comfortable. The room was spotless.The breakfast was absolutely satisfying. Various options to suit all diets. Offering hot foods, fresh fruit, cereals, pastries, breads. This is our second visit and we will definitely be returning.
Stayed 1 night in Dec 2025

10/10 Excellent

Claribel

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and spacious rooms. The beds were very comfortable, the staff very friendly and professional, and the a very good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, and good options for breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Amenities
The pillows were like helium balloons, so puffy and stuffed that I had a challenging time getting to sleep. Would be nice if a small # of muffins could be made available for late risers after the gratis breakfast ends. Overall, an acceptable experience for a moderate price.
Stayed 2 nights in Dec 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was blood strains on the bedding.
Stayed 1 night in Dec 2025