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Courtyard by Marriott West Springfield

3.0 star property

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Photo gallery for Courtyard by Marriott West Springfield

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Room, 2 Queen Beds
Indoor pool
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

View in a map
885 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪1 min drive‬
  • Place, Eastern States Exposition
    ‪5 min drive‬
  • Place, MGM Springfield
    ‪5 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(34 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Residence Inn by Marriott West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 509 reviews
The price is €123
includes taxes & fees
10 Nov - 11 Nov
Residence Inn by Marriott West Springfield

About this property

Courtyard by Marriott West Springfield

Hotel with free parking, a quick walk to Connecticut River
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott West Springfield. During your stay, you're just a quick walk from Q Pin 2's. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a meal at the bistro or drinks at the lobby lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by foot from Connecticut River and a 3-minute drive from Big E
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Bistro - This bistro serves breakfast and dinner.
The Bistro Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 378 out of 548 reviews
Rating 8 - Good. 103 out of 548 reviews
Rating 6 - Okay. 39 out of 548 reviews
Rating 4 - Poor. 19 out of 548 reviews
Rating 2 - Terrible. 9 out of 548 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfortable beds, and great amenities. And the lady who checked us in was very friendly and professional. We were very happy to stay here and would do so again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Met all our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and well maintained. Up to date. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

JOAN

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Stayed 1 night in Jul 2025

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Robinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Robinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay will come back

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Location is great (clean and centrally located) except there is NO complimentary continental breakfast (which is OK, but .....) - NOT EVEN COFFEE. You are expected to buy Starbucks through an automated machine in the snack area (which had a warning on it that it needed to be rinsed), or at the "bistro bar" during bistro hours. We had to drive across the street to the Dunkin Donuts every morning. It's hard to believe that free coffee in the morning is not offered. Very disappointing and unexpected. BTW - I do understand that there are "coffee makers" in the room, but I think we can all agree that those things are gross. Overall a great place.
Stayed 3 nights in Jul 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean,staff was pleasant.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cassandra

Stayed 2 nights in Jul 2025

8/10 Good

Joline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful as far as everything. I gave it a 4 due to not having complimentary coffee in the lobby in the morning. There is a coffee maker in the room but I am not fond of using them as I do not know how long they have sat without fresh water being ran through them and the cleanliness of the maker and pot.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ashlee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff is great.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jun 2025

6/10 Okay

ESTHER

Business traveller
Disliked: Cleanliness, staff & service
I stayed for 3 nights. Waking up early morning to go to work. Unfortunately coming back at 1 am to find my room untidy. Linens, towels where I left them in the bathroom. I called the front desk but unfortunately there was no housekeeping to replace the linens. I literally had to go downstairs at 1:30 am to get linen to go do it myself. After a long day then coming to untidy, untouched room is very below standards. I believe someone must have checked that he/she cleaned the room.🤔. Courtyard you guys can do better. This was pathetic!
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel! So clean and comfortable! We will definitely be back!
Stayed 6 nights in Jun 2025

10/10 Excellent

Naveen

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in clean room Good location
Stayed 1 night in May 2025