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Courtyard by Marriott West Springfield

3.0 star property

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Photo gallery for Courtyard by Marriott West Springfield

An outdoor patio area with seating, a fire feature, and a view of the building's exterior.
Creator video - submitted by TravelExplorer
A modern bar area with a long counter, multiple screens, and a seating area with metal chairs.
A hotel room with two beds, a large window with a view of trees, and a wall mural.
A modern reception area with a wooden reception desk, seating area with sofas and chairs, and large windows providing natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
885 Riverdale Street, West Springfield, MA, 01089
  • Place, Cinemark West Springfield 15
    ‪2 min walk‬
  • Place, Big E
    ‪2 min drive‬
  • Place, Olympia Ice Center
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible (Accessible Bathtub & Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub & Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible Bathtub (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Accessible Bathtub (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, Multiple Beds, Accessible Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Studio, Multiple Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, ottoman, desk, and TV.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
Candlewood Suites West Springfield by IHG
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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 907 reviews
The price is €90
includes taxes & fees
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About this property

Courtyard by Marriott West Springfield

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott West Springfield. During your stay, you're just a quick walk from Cinemark West Springfield 15. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a meal at the bistro or drinks at the lobby lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by foot from Connecticut River and a 3-minute drive from Big E
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Bistro - This bistro serves breakfast and dinner. Open daily.
The Bistro Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 657 reviews
Rating 8 - Good. 126 out of 657 reviews
Rating 6 - Okay. 44 out of 657 reviews
Rating 4 - Poor. 21 out of 657 reviews
Rating 2 - Terrible. 10 out of 657 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yessika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area when in Springfield, closed to everything, staff super friendly!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, great spot, friendly staff. Always a joy to stay there.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Kelly

Good stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean hotel !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Clean rooms, friendly staff and great breakfast!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always our stay was amazing. Beutiful cozy hotel with the most comfortable beds
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient. Great location to find a meal and get away from the Big E chaos.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

paula

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great area, and welcoming.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ronald R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & professional service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessuca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly. It was nice to have a bar/lounge seating area and the breakfast was good. The hotel was in walking distance to the shopping center and a few restaurants.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Staff was friendly, room was very nice, clean and comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally satisfying stay in all aspects
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed in that I thought breakfast would be included with my booking, but found out upon check in that it was an add-on cost. The breakfast food and coffee options for sale at the coffee bar were somewhat limited. The hotel was clean and other amenities like the gym and pool were nice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tania

Friendly staff! Welcoming to a boys hockey team. Clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Staff was great , would stay again?
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Room was beautiful. The beds are so comfy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern, friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gretchen

Liked: Property conditions & facilities, room comfort
Good parking. Check in staff very friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and located close to shopping and some nice local restaurants. The staff was very attentive and thoughtful.
Stayed 2 nights in Sep 2025