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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

A corner building with a large entrance, a sign for 'Hilton Express', and a street sign for 'Willow St'.
Creator video - submitted by JetsettingJabber
A hotel lobby with reception desks, seating area, and a modern ceiling design.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and a few potted plants.
A breakfast area with a counter, seating, and a menu display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, Dr. Seuss National Memorial
    ‪2 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪10 min walk‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

A modern living room with a sofa, armchair, and a small table.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a nightstand, a desk, a chair, and a sofa.

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(120 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There is a television, a lamp, and a nightstand with a phone.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with a view of a building.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, and a chair. There are two bedside lamps and a window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a nightstand, a desk, a chair, and a sofa.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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4.0 out of 5, Very good, 1,299 reviews
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includes taxes & fees
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About this property

Holiday Inn Express Springfield Downtown by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express Springfield Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from MassMutual Center and 12 minutes by foot from Paramount Theater
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

This Baroque Springfield hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 274 metres

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 817 out of 1239 reviews
Rating 8 - Good. 280 out of 1239 reviews
Rating 6 - Okay. 74 out of 1239 reviews
Rating 4 - Poor. 30 out of 1239 reviews
Rating 2 - Terrible. 38 out of 1239 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2026
Verified

8/10 Good

Nesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, & great location to food!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and very comfortable beds! And free parking!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff, great breakfast and location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk people. Hotel was clean and close to the coliseum.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff and service really enjoyed my stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and spacious rooms for larger families ! We enjoyed the pool and the breakfast as well lots of options ! Would stay again !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
The staff were excellent, very friendly and informative. The rooms were clean and it was a great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a lot of options and everything was fresh. Room was clean and quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The hotel room was very clean and so was the rest of the hotel. I will definitely stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ruth N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-parking and breakfast complementary
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ceriluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room them selves are great. The breakfest is totaly worth it. The staff are friendly and professional! And the place is clean
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great & clean rooms as well
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Staff & service, property conditions & facilities
Room was great, bed was very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was great and helpful. That aas my 2nd time coming there and both times the service was excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Springfield I stay here Nice Clean Great place
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great!! Staff was excellent.We were at a volleyball tournament and it was very conveient for us to stay here.
Stayed 2 nights in Feb 2026