Quality Inn and Suites

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn and Suites

Front of property
Free daily on-the-go breakfast
Reception
View from property
Seasonal outdoor pool

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

View in a map
2745 N Glenstone Ave, Springfield, MO, 65803
  • Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Drury University
    ‪6 min drive‬
  • Missouri State University
    ‪8 min drive‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn and Suites

Hotel in Springfield with free breakfast and a fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn and Suites offers 102 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
During your stay at Quality Inn and Suites, you'll be within walking distance of BigShots Golf. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 8 minutes by car from Missouri State University and 9 minutes from Mercy Hospital Springfield
  • Cats and dogs welcome for a fee
Quality Inn and Suites offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn and Suites. Free self parking is available.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Quality Inn and Suites Reviews

Reviews

5.2
Rating 10 - Excellent. 86 out of 604 reviews
Rating 8 - Good. 93 out of 604 reviews
Rating 6 - Okay. 99 out of 604 reviews
Rating 4 - Poor. 97 out of 604 reviews
Rating 2 - Terrible. 229 out of 604 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Marquis

Travelled with partner
Liked: Amenities
Nothing
Stayed 1 night in May 2025

2/10 Terrible

Gregory, Overland Park

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in terrible condition. Several unseemly people walking around. Night manager very rude. Told me hotel was full and would not honor my reservation. Did not answer the phone when Expedia called for cancellation. Had to find another property and page twice.
Stayed 1 night in May 2025

2/10 Terrible

Joe

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room, we couldn't even get in, trash everywhere outside and the door wouldn't open. Sent me to another room that was disgusting, and the door wouldn't lock. Did not stay, cancelled and was assured I would be refunded. They never refunded me. This place is filthy, unsafe, and criminal. Thieves will keep your money, even though you don't stay. Beware, Stay Away from this Horrible place!!!!!
Stayed 3 nights in May 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Deaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all. didn't feel safe.
Stayed 2 nights in May 2025

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
It wasn't the worst place to stay. But we had reserved a room in ground level. They could not accommodate us.
Stayed 1 night in Apr 2025

2/10 Terrible

Emmalea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER EVER USE THIS PLACE!

This was the worst Hotel experience ive ever had. The building should have been condemned. There was blood on the floor in out room and on the wall outside our bathroom, exposed wires in the bathroom, no hot water to take a shower, our room key did not work and our door did not lock. We had strangers walking into our room. There were stains on the floor and om the chair, table and bedside tables were very grimey. The tv did not work. The breakfast was horrible. Staff was not the most pleasant to work with. This place needs to be shut down. The pictures and stuff on the booking website are absolutely deceiving
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service

Worst service ever

We arrived at around 11:00 PM and were very rudely told our reservation had been canceled because they had overbooked by 29 rooms. They informed me that my card would be credited in 5-10 days. They offered no alternative. I called corporate complaints she was just as useless. I plan on filing a complaint with the Missouri Attorney General’s Office
Stayed 1 night in May 2025

2/10 Terrible

Jigneshbhai

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was rude and we talk to manager also she was unprofessional with I won’t stay at that property and suggest everybody also
Stayed 1 night in May 2025

2/10 Terrible

Jimmie

Disliked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 1 night in Apr 2025

2/10 Terrible

Keith

Disliked: Staff & service, amenities, property conditions & facilities
Horrible from the start, took 3 hrs to get a tv that worked, if you turned down the air conditioner the room stunk, carpet very dirty, shower always leaked, looked dirty, the property outside was filled with homeless and druggies, one night in the hallway mexicans laying around with baggage, called 5 times to the desk but was hung up on. I called from private number and finally they got the people out. I would love a refund, this was the worst
Stayed 2 nights in Apr 2025

2/10 Terrible

Gonzalo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cleanliness

Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Disliked: Property conditions & facilities
There was boric acid on the ledge of the frames and head boards. There was a smashed bug on the pillow. The lighting was horrible. It was disgustingly bad and to hear the general manager passed the room earlier that day
Stayed 1 night in Apr 2025

6/10 Okay

Kori

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful
Stayed 1 night in Apr 2025

8/10 Good

WILLIAM, CRYSTAL LAKE

Stayed 1 night in Apr 2025

2/10 Terrible

Darin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell, the blankets had burn holes , I didn't get a room til after 4 check in was 3. And more.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The place is clean and comfortable. the staff is very friendly and the location is quite peaceful for being just off the freeway.
Stayed 1 night in Apr 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
TV didn't work no hot water asked front desk no help Also booked a Dubble bed they only had king when i checked in
Stayed 1 night in Mar 2025

6/10 Okay

Phil, Belton

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Dirty. Table and counter were not wiped down. Food on them. TV got one channel. Wifi was not working. No trash can. No soap or shampoo; got from front desk. No extra TP.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just liked it
Stayed 4 nights in Feb 2025

6/10 Okay

Kenneth

5 out of 10 Overall.
Stayed 1 night in Feb 2025

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here!

Was the worst place ever. When i showed up i was told no hot water. Lady behind the desk had absolutely no customer service skills.
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Disliked: Staff & service, amenities
My family and I were not allowed to stay there and had to find another place to stay. A rude woman yelled at us that there was no one available to clean to room so we needed to leave. She refused to cancel our reservation.
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was overbooked and the front desk was rude
Stayed 1 night in Feb 2025

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting
Stayed 1 night in Feb 2025