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Quality Inn Chicopee - Springfield

2.5 star property

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Photo gallery for Quality Inn Chicopee - Springfield

Standard Double Room, 2 Double Beds, Non Smoking
Fitness facility
Free daily continental breakfast
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Chicopee - Springfield

Coffee/tea in a common area, a business center, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

During your stay at Quality Inn Chicopee - Springfield, you'll be within walking distance of Chicopee Falls Dam. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • 10 minutes by car from MGM Springfield and 11 minutes from Naismith Memorial Basketball Hall of Fame
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 145 out of 859 reviews
Rating 8 - Good. 237 out of 859 reviews
Rating 6 - Okay. 192 out of 859 reviews
Rating 4 - Poor. 148 out of 859 reviews
Rating 2 - Terrible. 137 out of 859 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parece ser un hotel de personas sin hogar, fue horrible, rápido que llegamos una persona sin hogar que se hospedaba en el hotel nos preguntó si teníamos un lighter
Stayed 7 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Just a great variety of options
Stayed 1 night in Dec 2025

10/10 Excellent

Monika

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Room was clean, reasonably quiet, needed a few small maintenance issues to be corrects, but it was a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025

6/10 Okay

Stephanie, Franklin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Qing

Stayed 1 night in Nov 2025

4/10 Poor

sarah

Stayed 1 night in Nov 2025

2/10 Terrible

Renee L

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel really needs to be upgraded. There were bugs and the bathrooms were terrible. My experience was not good.
Stayed 2 nights in Nov 2025

10/10 Excellent

sarah

Stayed 1 night in Nov 2025

6/10 Okay

alicia

Travelled with partner
It was ok for a night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Noreen

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms from second floor to first where I got woken up by drink kids
Stayed 1 night in Oct 2025

4/10 Poor

Marcio

Disliked: Amenities, property conditions & facilities
Torn carpet throughout including in room, wallpaper missing/torn, rusted lighted fixtures, everything just a bit "off". Staff was pleasant, I felt safe, heating worked.
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Travelled with group
Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sarah

Stayed 2 nights in Oct 2025

6/10 Okay

Leonardo

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 3 nights in Oct 2025

4/10 Poor

Pam

Disliked: Cleanliness
Dirty towels, noisy room, beds are sinking in middle. Tub is stained dirty.
Stayed 1 night in Oct 2025

2/10 Terrible

Ginette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like smoke and mildew and was unclean. The staff was helpful in the morning when we cancelled our extra night
Stayed 2 nights in Oct 2025