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Quality Inn Chicopee - Springfield

2.5 star property

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Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds
Fitness facility
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Baystate Medical Center
    ‪6 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Red Roof Inn PLUS+ West Springfield
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 1,001 reviews
The price is €96
includes taxes & fees
5 Nov - 6 Nov
Red Roof Inn PLUS+ West Springfield

About this property

Quality Inn Chicopee - Springfield

Hotel in Chicopee with free breakfast and a 24-hour front desk
Coffee/tea in a common area, a business center, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

During your stay at Quality Inn Chicopee - Springfield, you'll be within walking distance of Chicopee Falls Dam. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • 10 minutes by car from MGM Springfield and 11 minutes from Naismith Memorial Basketball Hall of Fame
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 128 out of 815 reviews
Rating 8 - Good. 231 out of 815 reviews
Rating 6 - Okay. 182 out of 815 reviews
Rating 4 - Poor. 144 out of 815 reviews
Rating 2 - Terrible. 130 out of 815 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Cindy, Boston

Travelled with family, Travelled with family and small children
Liked: Staff & service
Fridge was not clean, they need to update facilities. Staff was very nice though!
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

6/10 Okay

Shawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator to upper floor. Stairwell dirty and steps broke, hallway very hot. Ice machine was broke. Room had stains on rug, bathroom tub was old and stained. chairs in room fabric was very stained and crumbs on the sides of the arms.
Stayed 1 night in Jul 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Tristan

Business traveller
Disliked: Property conditions & facilities
Much different than the other Quality Inn, while it has nicer furniture; the bathroom and overall bedroom looked dated and worn
Stayed 1 night in Jul 2025

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities
The saying “You get what you pay for” describes how my experience here was and this case you even get extra for free! Example ROACHES! I walked in the “lobby” area it was very hot no AC then I see that there wasn’t an empthen you see a note that says “Ring the bell and we will be right with you” (I’m not sure what it said exactly word for word) well.. I did that 3 times over 35 minutes and in the time two or three other people had arrived and were waiting & they too also rang them bell. Finally someone comes walking down the hallway (this employee was the only one there who wasn’t rude along with one other female)
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pick Another Hotel

The room we were first put in was disgusting. The floors were nasty. The baseboards were falling off. The ceiling was crumbling. We switched rooms and it was not much better. The plumbing was not working great. The sink and the shower didn’t drain well. It took the shower about an hour to drain down the tub. Not to mention the awful beds. Would not recommend this place.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Not greatest room but good enough for one night
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be great

It could be great with a little care and an overseer for housekeeping. Terrific location, excellent price, decent breakfast.
Stayed 4 nights in Jul 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much lighting for my liking. Other than that very good.
Stayed 5 nights in Jul 2025

4/10 Poor

William

Stayed 4 nights in Jul 2025

10/10 Excellent

Janna, New Lebanon

Liked: Cleanliness, amenities
Great, clean
Stayed 1 night in Jul 2025

2/10 Terrible

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go if u have health emergency. No phone

Stayed 1 night in Jul 2025

4/10 Poor

christina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to change rooms fridge plug was broken. Went to take a shower and there was no water. Refrigerator was full of water. It was defrosted and unplugged. Door was hard to close. Remote for tv had 2 volumes 27&38.there was no way to lower the volume To loud. Looked like blood splatter on lamp shade between the beds. Dirty chair crap between arm rest. Only good thing was the bed and pillows.
Stayed 1 night in Jul 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They need to close it asap

My experience was horrible when i came in the roaches scattered around and it stinkked like pee
Stayed 1 night in Jul 2025

8/10 Good

KEVIN

Travelled with family
Liked: Cleanliness, amenities
Convenience
Stayed 2 nights in Jun 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities
Matress was stained halls smelled like urine.
Stayed 3 nights in Jun 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door was falling of the hinges. When we first opened the door the musty smell was enough to take your breath away. Carpeting was stained.
Stayed 1 night in Jun 2025

4/10 Poor

Emira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs restoration

First no water second room was no clean mess than the thirdt room no chair and …. I give up
Stayed 1 night in Jun 2025

8/10 Good

Laurène

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the trick for what we needed. The hotel is dated and smells a bit musty (mostly in the hallways) but cleanliness wasn’t an issue. The staff was great, but the breakfast was mediocre. No particular complaints.
Stayed 1 night in Jun 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little small but ok for the two of us being just a couple . An area with lots of restaurants
Stayed 1 night in Jun 2025

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Loud. Only positive is location
Stayed 1 night in Jun 2025

10/10 Excellent

Chinemerem

Stayed 5 nights in Jun 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly, bugs, hair in the shower. Bed had stained sheets. Avoid if at all possible
Stayed 1 night in Jun 2025