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Quality Inn Chicopee - Springfield

2.5 star property

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Photo gallery for Quality Inn Chicopee - Springfield

Free toiletries, hair dryer, towels
Free daily continental breakfast
Free daily continental breakfast
Standard Double Room, 2 Double Beds, Non Smoking
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking

Premium bedding, desk, iron/ironing board, rollaway beds

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

Premium bedding, desk, iron/ironing board, rollaway beds

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quality Inn Chicopee - Springfield

Coffee/tea in a common area, a business center, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

During your stay at Quality Inn Chicopee - Springfield, you'll be within walking distance of Chicopee Falls Dam. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • 10 minutes by car from MGM Springfield and 11 minutes from Naismith Memorial Basketball Hall of Fame
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 150 out of 885 reviews
Rating 8 - Good. 240 out of 885 reviews
Rating 6 - Okay. 195 out of 885 reviews
Rating 4 - Poor. 153 out of 885 reviews
Rating 2 - Terrible. 147 out of 885 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026
Verified

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Andrea

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Just a great variety of options
Stayed 1 night in Dec 2025
Verified

6/10 Okay

alicia

It was ok for a night stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was in bad shape the wall falling apart by window. It did t smell well and the bathroom shower was gross.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Shyravia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. Rooms are very clean and quiet. Will definitely stay again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Perry

Liked: Cleanliness, staff & service, room comfort
Staff was awesome!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Room was clean, reasonably quiet, needed a few small maintenance issues to be corrects, but it was a pleasant stay.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Yes the room was good they need to update the tv. You have to just scroll thru channel s to see what was on.there was no guide on tv in my room. This morning made a cup of coffee in room.tried to make another maker would not work tried it in 4 ouletput it in trash bucket told front desk
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Stephanie

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrea

The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, clean, friendly and helpful.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Jacqueline

Disliked: Cleanliness, amenities, property conditions & facilities
One of the bed sheet in the room was stained, the shower handle was broken, even though it says no smoking the hallway smell like marihuana. The breakfast was old, the sausage, the eggs just about everything. Behind the vending machine it smell like there was a dead animal.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be great

It could be great with a little care and an overseer for housekeeping. Terrific location, excellent price, decent breakfast.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many stores that are very close to buy anything you need, banks and pharmacy are within a 10 minutes walk. Place is cheap and good.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jesus

Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jorge L

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kayleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Jayshawn

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were gross and place looked more like a rundown haunted house than a hotel
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tristan

Clean room
Stayed 1 night in Oct 2025