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Residence Inn Springfield Chicopee

3.0 star property

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Photo gallery for Residence Inn Springfield Chicopee

Terrace/patio
Reception
Desk, iron/ironing board, free rollaway beds, free WiFi
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
500 Memorial Drive, Chicopee, MA, 01020
  • MassMutual Center
    ‪9 min drive‬
  • MGM Springfield
    ‪10 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪10 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area

Studio, Multiple Beds

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower) | Bathroom

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Desk, iron/ironing board, free rollaway beds, free WiFi

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Holyoke-Springfield/North

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (993)
The price is €229
for 1 room
includes taxes & fees
12 May - 13 May
Homewood Suites by Hilton Holyoke-Springfield/North

About this property

Residence Inn Springfield Chicopee

Hotel in Chicopee with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn Springfield Chicopee offers 115 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicopee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Springfield Chicopee. During your stay, you'll be within walking distance of Chicopee Falls Dam. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Wired Internet in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from MGM Springfield and 10 minutes from Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
Residence Inn Springfield Chicopee offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 625 square feet (56 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Residence Inn Springfield Chicopee. Self parking is free.

This 3-star Chicopee hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 6.95 per stay)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 625 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 29 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired internet in public areas: USD 6.95 per stay (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006830610
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicopee Residence Inn
Residence Inn Chicopee
Residence Inn Springfield Chicopee
Residence Inn Springfield Hotel Chicopee
Residence Inn Springfield Chicopee Hotel
Resince Springfield Chicopee
Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel
Residence Inn Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel Chicopee

Residence Inn Springfield Chicopee Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 387 reviews
Rating 8 - Good. 74 out of 387 reviews
Rating 6 - Okay. 17 out of 387 reviews
Rating 4 - Poor. 9 out of 387 reviews
Rating 2 - Terrible. 4 out of 387 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to. Easy to park. Easy to check in.
Stayed 1 night in Apr 2025

8/10 Good

Javier

Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person on Friday night was awesome!! Super helpful and kind. Housekeeping staff and breakfast attendants very friendly and on top of everything!
Stayed 1 night in Apr 2025

4/10 Poor

Hongbo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Adriana S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Love the room clean , new very nice my daughter and I loved it
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Very beautiful very comfy. The breakfast area is a bit small but still very welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities
The rooms were clean my only complaint is that the tv kept losing signal.
Stayed 1 night in Apr 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the customer service was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice. room upgraded at same cost.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I recommend is the breakfast could be a lot better but overall I have no other complaints about my stay.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was under construction with the upper floors being done. Some of the work was load. Staff serving breakfast was very friendly as was the front desk.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to with lots of dining and shopping options nearby. It has a really nice fire pit and grill patio area that we used to sit and have smores. Loved the full kitchen with refrigerator, stove top, pots & Pans and dishes. Even a toaster and a cutting board. Really liked having a separate sitting area and a small dining table and chairs. This chain is fast becoming my go to place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Derick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff great area
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The room had more space than expected which was fantastic! Very clean and equipped with what we would need if we were staying 1 night or 2 weeks. Check in was easy too.
Stayed 1 night in Mar 2025

10/10 Excellent

Marylin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent to stay in
Stayed 1 night in Mar 2025

10/10 Excellent

Inna, merrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great breakfast. The room is very large with a separate living space and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dazhane

Stayed 1 night in Feb 2025