See all properties

Tru by Hilton Chicopee Springfield

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Business centre
Premium bedding, down duvets, blackout curtains, iron/ironing board
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Baystate Medical Center
    ‪6 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,010 reviews
The price is €103
includes taxes & fees
9 Nov - 10 Nov
Hampton Inn Chicopee/Springfield

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Chicopee Springfield. During your stay, you'll be within walking distance of Chicopee Falls Dam. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by car from MGM Springfield and 10 minutes from Naismith Memorial Basketball Hall of Fame
  • Cats and dogs welcome for a fee
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Reviews

Tru by Hilton Chicopee Springfield Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 645 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice people. Very accommodating.
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
room is for overnight stay ONLY. NO closet space NO dresser for extended stay comfort Not for ME,WILL NOT STAY AT ANOTHER TRU HOTEL and only 1 NOT comfortable chair
Stayed 10 nights in Jul 2025

4/10 Poor

Lisa, Otsego

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service
Staff is
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once or twice a year. It’s always a nice experience at this price point. The breakfast is better than most (great coffee!) and rooms are comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating and friendly
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Travelled with partner
It was very loud at times around 2 am the other guests had very loud rooms the shower curtain and the way the shower is we had to layer towels on the floor to soak up the water our floor was soaked no vent in the bath the fridge didn’t work to keep drinks cold
Stayed 7 nights in Jul 2025

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 1 night in May 2025

8/10 Good

Ana, hollis

Liked: Cleanliness, amenities, property conditions & facilities
Fine. We came for a large conference in Springfield MA and everything was booked. The price was not normal for this level property in this location normally, but supply & demand dictated higher prices for our dates. Nothing special about the property but also nothing particularly “wrong” either. Just fine.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Didn’t have my reservation, they took my money. I ended up paying twice.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was consistently high achieving in all areas. Staff was friendly and attentive. Many breakfast options including pancakes, oatmeal, scrambled eggs, hard-boiled eggs, bagels, cold cereal, yogurt and selection of fruit. Breakfast staff was present in the dining area, refilling items as needed and discreetly cleaning tables after guests left. Always staff at front desk and very responsive to questions and requests. Posted "Quiet Hours" on every floor of 10pm - 6am.
Stayed 1 night in Jul 2025

6/10 Okay

Luri

We found two roach like bugs in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Stayed 3 nights in Jul 2025

10/10 Excellent

Shereen

Stayed 2 nights in Jul 2025

10/10 Excellent

Kassandra

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the way to Maine

Checking in was fast and easy. The room was small but adequate for an overnight stay. CLEAN which is most important to me. The outdoor area was nice to sit outside. Staff was friendly. Would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anthony

Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay and a very convenient location. Lots of shopping for essentials and the Munich haus had a very good diner!
Stayed 1 night in Jun 2025

8/10 Good

Nicole Jiyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice mid-tier hotel. Rooms are clean and efficient (wish there were a few drawers in the rooms), and a nice size. Friendly staff. Quality hotel breakfast with good options! Coffee in lobby is delicious and fresh. Easy, safe, and clean spot all around.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gretchen, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was during a very tragic event and the staff were so thoughtful and made many considerations to make the week a little less stressful and tolerable. They are 5-star all around.
Stayed 6 nights in May 2025