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Tru by Hilton Chicopee Springfield

2.5 star property

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Photo gallery for Tru by Hilton Chicopee Springfield

A modern lounge area with seating options including sofas, chairs, and a hanging chair. Tables and a counter are also visible.
A food kiosk with a variety of snacks and beverages, a sign for local items, and a counter with a beverage display.
A modern hotel entrance with a glass door, a visible address number, and a clear pathway leading to the entrance.
A modern hotel room with a bed, desk, and chair, a small kitchenette, and a bathroom with a shower and toilet.
A modern restaurant interior with a central wooden bar, seating along the walls, and large windows offering a view of the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪16 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, and a mirror.

Room, 1 King Bed

8.8 out of 10
Excellent
(94 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a TV.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a TV, a chair, and a mirror.

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

A modern hotel room with a bed, desk, chair, and a large window with a view.

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk with a chair, a television, and a mirror.

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A modern hotel room with a bed, desk, and chair, a small kitchenette, and a bathroom with a shower and toilet.

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A modern hotel room with a bed, desk, and chair, a small kitchenette, and a bathroom with a shower and toilet.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with a geometric pattern.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, and a TV.

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a patterned window view.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a patterned view.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a TV, a chair, and a mirror.

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is €110
includes taxes & fees
23 Aug - 24 Aug
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About this property

Tru by Hilton Chicopee Springfield

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Chicopee Springfield. During your stay, you'll be within walking distance of Chicopee Falls Dam. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by car from MGM Springfield and 10 minutes from Naismith Memorial Basketball Hall of Fame
  • Cats and dogs welcome for a fee
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 17 2026 to July 6 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Tru by Hilton Chicopee Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1005 reviews
Rating 8 - Good. 189 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darwin

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place quiet lots of parking and freindly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel! Would stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet, helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean

Room was very clean, staff was friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good, room was large and clean. the outdoor patio was nice at night time for relaxing and having a few drinks. overall a nice hotel that i would stay at in the future.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a zen and peaceful place Just what I needed I’ll be back for sure And the staff are excellent also
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Friendly clean accommodation were just what we needed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect: clean room, great breakfast, courteous staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oluwatimilehin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and parking!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand atrium with sitting area and open concept. Check in was quick and room was clean and comfortable beds. The property is located close to restaurants and ravine backing into woodland.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and newly renovated, although they were doing construction on the second floor, which made a strong paint smell, but besides that in excellent stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very friendly environment And a beautiful hotel. I rested and enjoyed my stay with my daughter. We created memories this weekend! ❤️
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless and thr beds were very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was exceptionally pleasant, I’d stay here again. Would recommend it to anyone.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aaysha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Theresa

Liked: Amenities
Staff was wonderful and hotel was spotless. Great breakfast also!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in from Jersey tired & late . Check in was easy & just was very polite .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

cynthia

Liked: Staff & service, amenities, property conditions & facilities
Jonathan was very helpful. It was very quiet for sleeping, bed was a little uncomfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fab
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 2 nights in Dec 2025