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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Property amenity
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(58 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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Lobby
Holiday Inn Hotel & Suites Springfield - I-44 by IHG
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,001 reviews
The price is €82
includes taxes & fees
18 Jan - 19 Jan 2026
Holiday Inn Hotel & Suites Springfield - I-44 by IHG

About this property

University Plaza Hotel and Convention Center Springfield

Hotel in Springfield with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Hammons Tower. You'll find features like an indoor pool, a restaurant, and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the helpful staff
  • Just a 3-minute walk from Hammons Tower and 5 minutes by foot from Missouri State University
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square meters) and includes a conference center. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 562 out of 1289 reviews
Rating 8 - Good. 321 out of 1289 reviews
Rating 6 - Okay. 196 out of 1289 reviews
Rating 4 - Poor. 111 out of 1289 reviews
Rating 2 - Terrible. 99 out of 1289 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dina

Liked: Cleanliness, staff & service, amenities
The facility was nice and clean. Bed comfortable. I always enjoy fresh brewed coffee made in the lobby of most hotels. I think a lot of coffee drinkers would agree. There was no coffee in the lobby. I went to the Peek shop to buy fresh brewed coffee twice between 6:10 and 6:30. No one was there and they open at 6:00. I ended up getting in my car and going to McDonalds for coffee. I was on a time schedule so I could not keep checking to see if someone showed up at Peek. Disappointed at the lack of fresh brewed coffee.
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The lobby of the hotel is nice-- the rooms...not so much. In desperate need of updating. When the rooms are this old, it is impossible to get them clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was great! The location for what we needed it for was right on, and the staff was friendly and accommodating! It was clean and quiet!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Stayed 2 nights in Sep 2025

6/10 Okay

Abram

Business traveller
Liked: Amenities
The hotel was nice. I stayed there for a local card show as I was a traveling vendor. I booked through Expedia and the hotel needed a card on file for incidentals. The incidental charge was dropped and then I was charged another smaller fee and they didn’t tell me nor put what this charge was for. I checked in and checked out the next morning early. Literally just slept overnight and that was it. No issues. Do not like how I was charged extra
Stayed 1 night in Sep 2025

10/10 Excellent

joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mismanaged, disorganized and dirty!

The property is impossible to communicate with. Rarely can you get someone on the phone to communicate with you about your stay in a timely fashion. Sending messages to them will get you no where, as they do not reply in a timely fashion. Voicemails are full - the reservation desk cannot even transfer you to the front desk. They are understaffed and truly do not care about your customer experience. The rooms are not in great condition. Overall, would never stay here again. Way too much trouble and in need of a new management plan for such a great location!
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to MSU
Stayed 1 night in Sep 2025

2/10 Terrible

Phillip

Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasnt ready at check in time. AC didnt get cold
Stayed 1 night in Sep 2025

10/10 Excellent

Judy, Bella Vista, AR

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2025

8/10 Good

Nicholas, Flower mound

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Older hotel with some kinks but hotel staff did everything they could to accommodate and made it easy to get towels when you have dogs in the room. Very inexpensive room rate. Only downside is if you’re looking to eat at the hotel the restaurant wasn’t always open, staffed, and ran out of food. That said, PLENTY of walkable options to eat elsewhere unless you’re extremely disabled. Not perfect but they certainly did their best Especially under the circumstances of how many simultaneous conferences were going on and how full the hotel was.
Stayed 5 nights in Sep 2025

6/10 Okay

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room needed couple things replaced
Stayed 1 night in Sep 2025

6/10 Okay

Yolanda Raquel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room we stayed in had a smell to it. The bathroom had some issues. There was a nonfunctional handrail broke with a long nail or bolts sticking out, you are unable to control the fan for the ac either have it on with a loud fan or turn it off and allow the room to over heat with unusually hot weather. The pool was pretty dirty, like it had not been scrubbed down or vacuumed in a while.
Stayed 3 nights in Sep 2025

2/10 Terrible

Federico

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Stayed 3 nights in Sep 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of the entree's on the menu at the on sight restaurant were unavailable, house keeping arrived at room before check out time
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great breakfast buffet, which I guess they only do on the weekends. Very close to Missouri State and downtown. Will absolutely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Demetrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Monserrate

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t advertise about no breakfast during the week, bar waa not open they said didn’t have enough staff. Ans overall room smelled like mold. Very outdated I was to scared to evwn touch the shower wouldnt stay there again.
Stayed 1 night in Aug 2025