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The White Hart Hotel

3.0 star property

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Photo gallery for The White Hart Hotel

Front of property
Breakfast, lunch and dinner served
Family Room
Terrace/patio
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23-25 Holywell Hill, St Albans, England, AL1 1EZ
  • Place, St Albans Cathedral
    ‪2 min walk‬
  • Place, Hertfordshire County Showground
    ‪11 min drive‬
  • Place, Warner Bros. Studio Tour London
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 King Sofa Bed

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About this property

The White Hart Hotel

Tudor hotel with bars and a 24-hour front desk
A restaurant, 2 bars/lounges, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite.
The White Hart Hotel offers 15 accommodations with coffee/tea makers and hair dryers. 45-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at The White Hart Hotel. During your stay, you're just a quick walk from St Albans Cathedral. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include meeting rooms and a terrace
  • Steps from St Albans Cathedral and a 4-minute drive from Verulamium Museum
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The White Hart Hotel also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

This 3-star St Albans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 10 AM for a fee: GBP 10 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1470
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch plasma TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: GBP 15 for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

White Hart Hotel St Albans
White Hart St Albans
The White Hart Hotel Hotel
The White Hart Hotel St Albans
The White Hart Hotel Hotel St Albans

Reviews

The White Hart Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 341 reviews
Rating 8 - Good. 131 out of 341 reviews
Rating 6 - Okay. 53 out of 341 reviews
Rating 4 - Poor. 25 out of 341 reviews
Rating 2 - Terrible. 21 out of 341 reviews

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central St Albans

An atmospheric quirky hotel. Very few level spaces after the ground floor. Walking in room 16 is like a fairground attraction, try as hard as you might, it is so uneven you can never be sure where you will end up, but it will never be where you aimed for, a trip to the loo becomes an adventure. But it's good fun. A really good hotel, andvery central. And very historic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Glen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic shouldn’t mean dirty

Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Disliked: Property conditions & facilities, room comfort

Terrible bed!

Mattress was very thin and every spring could be felt. Pillow was very thin.
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Early check in for £25 and £25 for the dog and breakfast @ £12 a head do not make this a cheap option. Staff very friendly and helpful. It is an old hotel.
Stayed 1 night in Jul 2025

8/10 Good

Megan

Travelled with partner
Liked: Staff & service, amenities
Huge room and comfortable bed. Very old style hotel with the sink in the room, not in the bathroom which isn’t that much of an issue. The room was soooo hot though. There was a fan at least, but no aircon. Would be very cute to go in winter, but definitely not during this heatwave. Staff were very friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely historic hotel and we enjoyed our stay apart from one thing (but this was promptly rectified) : initially we had a front bedroom facing the road which was busy and noisy all through the night. Fortunately we were able to upgrade to a rear bedroom which was wonderfully spacious and with much better facilities. The staff were very pleasant, polite and efficient, the hotel was fascinating and well-kept, and we would certainly stay there again.
Stayed 3 nights in Jul 2025

4/10 Poor

Jenna

Business traveller
Disliked: Cleanliness, staff & service, room comfort

wouldn't bother s

This is an old quirky hotel, expect wodden beams and uneven floors, but this adds to the charms What I didn't expect was a shower and tiolet that didn't work, crapets that made me want to keep my shoes on and poor breakfast service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service

Convenient but noisy

Convenient for our purposes but noisy room near busy thoroughfare. Comfortable bed and newly refurbished bathroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

4/10 Poor

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel obviously had a lot of character - not your run of the mill hotel! However, our stay in the family room was interrupted by a leak in the ceiling that came about after about 2 hours of steady rain. While reception did deal with it after we raised it, the ceiling had a couple of water marks - which would make me nervous about staying here for more than one or two nights at the wrong time of year.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie, Elgin

Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real taste of St Albans

The decision to stop in St.Albans was initially because it was a convenient stopover place for London, due to the easy commute into the city. However, as soon as we arrived and saw the cathedral ACROSS the road we knew that one of our days would be better spent experiencing this beautiful and historically rich place. We even arrived on a festival day! Lots of walking meant that sleeping in a comfortable bed was a priority and the hotel scored highly on this! Breakfast was varied and set us up for the days of sightseeing we had planned. This is an old property so if you want ultra modern go to one of the generic hotels in the vicinity. If, however, you want unique, complete with doors that those tall amongst us need to duck under, then head for here. Clean, comfortable, friendly. I’m keeping this postcode stored in my sat nav for future use.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Town Hotel with Parking

Room 14 seriously disoriented my wife because of the sloping floor. But reception were able to move us to Room 7 which was very spacious. Very old building so quirkyness to be expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay in a quirky hotel

Excellent stay in a unique hotel. Very helpful and friendly staff. Rooms were comfortable and very clean.
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Amenities, property conditions & facilities
Antique but modernized !
Stayed 4 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very old hotel with all the quirky things that go with that like sloping floors and low doors. Nice restaurant with friendly staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Duncan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like being in a 1970s hotel. Smelled of smoke. Noisy. Appalling bathroom. Old bed that creaked. It shouldn’t be on Expedia list.
Stayed 1 night in Apr 2025

4/10 Poor

Shem

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not value for money, small en suite bathroom, barely swing a cat. Terrible bed, noisy windows - the building has lots of character on the outside and in the bar / restaurant but in my opinion that character was not in any of the hotel rooms. I will not be staying there again
Stayed 1 night in Apr 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel oozed character with its Tudor styling and timeless interior. The bar and restaurant area with its wooden panelling was charming and authentic. The bedrooms were stylish and clean with comfortable bed and seating, and the lovely warm bathroom was finished in a modern but not out of place styling. With free parking, it was excellent value for money. Cliff, Wiltshire
Stayed 1 night in Mar 2025

2/10 Terrible

Joanne

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

A 2 star hotel with very uncomfy bed

I definitely won't go back. The greeting on arrival felt hostile with the male (i presume owner) demanding my credit card to take details for the full cost of the stay despite having already paid hotels.com in full. I expected to give a £50 authorisation which is the standard amount but not £116! And he wouldn't hear of me questioning it. The room itself felt clean, although very small and the bathroom literally had a loo and a shower with no room to be able to close the door. When i tried to get to sleep it was awful. The noise from the bar downstairs carried on till after 11pm and the bed was the most uncomfortable I've ever slept on, it felt like the mattress was as thin as a sheet on top of a hard board. I woke up at 2am with a terrible sore back and had to fold up the duvet and sleep on top of it just to try and get comfy. Hotels.com have this as a 3 star but when looking on Google is actually a 2 star which i would NEVER have booked if I'd known baring in mind there's a premier inn for cheaper just up the road. An awful experience
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, nothing bad at all
Stayed 1 night in Mar 2025