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Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

Reception
Free daily buffet breakfast
Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
2300 State Road 16, St. Augustine, FL, 32084
  • Place, St. Augustine Aquarium
    ‪13 min walk‬
  • Place, St. Augustine Premium Outlets
    ‪15 min walk‬
  • Place, Adventure Landing
    ‪1 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications, Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Addl Lvng Area)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds (Addl Lvng Area)

7.4 out of 10
Good
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

Along with a 24-hour business center, this smoke-free hotel has a business center and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Saint Augustine North by IHG offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include in-room fitness.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Saint Augustine North by IHG. During your stay, you'll be within walking distance of St. Augustine Aquarium. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • 10 minutes by car from St. George Street and 10 minutes from Flagler College
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Saint Augustine North by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express Hotel & Suites Saint Augustine North by IHG was completed in April 2025.

This St. Augustine hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Renovated entire property - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free weights
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Treadmill

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per stay
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel SAINT AUGUSTINE NORTH
Holiday Inn Express SAINT AUGUSTINE NORTH
Holiday Inn Express Hotel Saint
Holiday Inn Express Saint
Holiday Inn Express Hotel And Suites Saint Augustine North
Holiday Inn Express Hotel Suites SAINT AUGUSTINE NORTH
Inn Express Hotel Saint
Holiday Inn Express Hotel Suites Saint Augustine North
Holiday Inn Express Hotel Suites Saint Augustine North by IHG

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, I didn’t get a chance to eat breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience to enjoy with family thank you for making it so welcoming
Stayed 1 night in Dec 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana, Coral Springs

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean , good location, staff so friendly
Stayed 2 nights in Dec 2025

6/10 Okay

carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

lisandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente estadia, la habitación y el desayuno espectacular. Lo recomiendo 100%
Stayed 2 nights in Dec 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff very helpful and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with group
Everything was what I’ve come to expect from Holiday Inn Express through Expedia. Has definitely become my go to from here on out. The facility and staff were top notch. The associate at the front desk couldn’t have been more helpful. Solved all of our transport issues. Would absolutely recommend you to anyone.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
I always stay at this hotel when I ma in the area, it has never disappointed in any way. Rooms and hotel are clean, staff is always very professional and nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, and convenient location Will stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Night manager with the sweet Jamaican accent was awesome!!! Great customer service!!
Stayed 1 night in Dec 2025

10/10 Excellent

shelley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staff polite
Stayed 1 night in Nov 2025

6/10 Okay

Ana

Stayed 2 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, property conditions & facilities
Second time staying here..both times GREAT! spotless, super staff, great breakfast. Location is so convenient Flager College and historic St. Augustine! LOVE! We'll be back!
Stayed 2 nights in Dec 2025

8/10 Good

Katherine

Liked: Cleanliness
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Sejal, cleveland

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice stay. Very neat & clean room. Very spacious also. The only thing we disliked was the drainage in the shower wouldn’t drain water quickly but it was moving very slow making a pond of water in the tub in Room No 410. I would still give 5 star rating to this Hotel as an overall experience. Rajesh & Sejal Shah. Jignesh & Parul Acharya.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Yeney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, and the breakfast was excellent despite the hotel being completely full. We also want to highlight the outstanding service from the front desk agent who checked us in, Nick Pereira. He was extremely kind, welcoming, and professional. However, we do have a serious complaint regarding the behavior of the night shift staff member on Friday, November 28, named Terry J. Her treatment toward us felt discriminatory and disrespectful. We were sitting in the lobby talking quietly in Spanish, and she repeatedly made “shhh” gestures at us, spoke to us in a very rude manner, and even slammed objects on the counter where check-ins are done. At one point, she even turned off the lights, leaving us completely in the dark. When we asked her politely to turn the lights back on, she looked at us with hostility and continued speaking to us disrespectfully, assuming we wouldn’t understand because we spoke Spanish. Additionally, the young man working during breakfast seemed visibly irritated, throwing items around—for example, when the waffle machines beeped, he would go over and slam them loudly in front of all guests. We enjoyed the hotel overall, but these interactions made us feel uncomfortable and unwelcome. I hope management addresses this issue to ensure all guests are treated with respect, regardless of their language or background.
Stayed 2 nights in Nov 2025

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and very friendly. Room was clean when we got in. Cleaning staff did not clean the room when we got back in for our second night. We called the lobby and he brought us some towels and garbage bags. Note: please add standard sausage patties along with the turkey patties as an option. Turkey patties aren't good. The kids love the indoor pool. Wish it was a heated pool though. I will definitely stay again in the future.
Stayed 2 nights in Nov 2025

8/10 Good

Ryan

Stayed 4 nights in Nov 2025