Riberia Retreat - Team Joseph Ellen

Summary:

Welcome to this charming 4-bedroom, 3-bath downtown retreat! The main house offers 3 bright bedrooms, updated bathrooms, a cozy living room, spacious dining area, and a European-style kitchen. Enjoy morning coffee on the wide front porch or in the private courtyard. Connected by a breezeway, the fully equipped guest cottage features a queen bed, built-in bunks, a full kitchen, and a stylish bath. Just a short walk to St. Augustine’s historic district! Book the entire property!



The Space:

Main House:



Bedroom 1: Queen bed, en-suite bathroom, 40" Smart TV



Bedroom 2: Queen-over-Queen bunk bed, shared hall bathroom



Bedroom 3: Queen bed, shared hall bathroom



Cottage:



Bedroom: Queen bed, Queen over Queen bunk bed and beautiful full bathroom with tub and shower



Fully stocked kitchen, cozy seating area, desk space, and private covered porch

*It has no oven/stove but it does have a toaster oven and countertop stove.



This home is a beautiful mix of character, comfort, and location. It’s the kind of place where memories are made—whether you’re watching the sunrise on the porch, sharing stories in the courtyard, or walking downtown to explore all the magic of St. Augustine.



We’d love to host you! Feel free to reach out with any questions.



Guest Access:

You will have access to the entire property.



The Neighborhood:

St. Augustine is a fun, historic city with lots to explore. Walk the cobblestone streets, visit the Castillo de San Marcos, and shop along St. George Street. You can enjoy boat tours, ghost walks, and beautiful beaches nearby. The local food is amazing, with fresh seafood and cool rooftop spots. Whether you’re into history, adventure, or just relaxing by the water, St. Augustine has something for everyone. It’s a friendly, charming place you’ll love to visit!



Getting Around:

Car or Uber



Other Things to Note:

★ COVID-19 SANITIZATION ★



Heath, safety, and wellbeing of our guests are of utmost importance to us. For this reason, we use a thorough and extensive process of cleaning after each check-out.



We charge a pet fee of $100 per reservation for 2 pets maximum.



*If you neglect to inform us ahead of time that you are bringing a pet with you than we reserve the right to either TERMINATE your stay early or charge an additional $100 on top of the original pet fee.



The following additional charges apply to late check outs/early arrivals, assuming we can offer this at all (we often can’t so please never assume this will be allowed):



1 hr or less early arrival or late departure: $50

1-2 hr early arrival/late departure: $100

2-3 hr early arrival/late departure: $200



These fees are primarily in place to highly discourage late checkouts/early arrivals since this causes our cleaning service undue stress to prep the unit prior to your or the next set of guest’s arrival. This also increases the need for them to rush/cut corners, increasing the likelihood of them not cleaning the unit to the high standard which we hold them to.



REFUND DISCLAIMER:

Please note that if a refund is issued for your booking, the processing fee of 3.9% will not be refunded. The refunded amount will be the total paid minus the 3.9% processing fee per Stripe’s return policy. This applies to direct bookings and bookings made through select booking channels. Thank you for your understanding.



●No cats allowed.

●Two cars can be parked in the garage due to city regulations about parking spaces. The washer and dryer are also located in the garage.

● You must be 21 years of age or older to book a reservation, and an individual who is 21 years of age or older must be present throughout the duration of the reservation.

● Please no eating or drinking in the bedrooms (closed water bottles are an exception). Additional cleaning fees to remove food/drink stains will apply.

● This is a smoke-free property. Smoking of any kind is strictly prohibited inside the home or on the premises. Violation of this policy will result in a $200 fine to cover additional cleaning costs.

● Pick up all trash before departing. Place all garbage in an outside trash can.

● Please wash all dishes. If the dishwasher was used, please run and unload the dishwasher prior to

departure.

● Do not open the windows. This is due to the extra security measures we have installed.

●Do not overload the washer/dryer. Do not wash sandy beach items or towels in the units. Empty the dryer lint trap after EVERY USE. Additional fees will apply if units are damaged due to improper use.

● The storage room is to remain closed at all times.

● Consumables such as condiments or snacks may be left behind by previous guests if they are not empty. We try our very best to ensure that it is not expired or stale. HOWEVER, ultimately, it is up to the guests’

discretion and inspection to consume these items if they wish. The host does not take any responsibility

for the consumables.

● Please do not rearrange the furniture.

● If guests are found to have had a party without host permission which results in additional cleaning or

maintenance required, guests will be responsible for additional cleaning charges. In the unfortunate

event that neighbors are disturbed, GUESTS WILL BE ASKED TO VACATE THE PROPERTY

IMMEDIATELY.

● NO ILLEGAL ACTIVITY OR GUESTS WILL BE ASKED TO VACATE THE PROPERTY IMMEDIATELY

●Only registered guests are permitted to stay at the property. If you would like to add extra guests beyond the number initially registered, please request approval before finalizing your booking. Any additional guests that exceed the maximum allowed at the property will incur an additional charge of $100 per person. This requires approval from us prior to booking.

●Illegal Activities: Will result in immediate eviction.

●Quiet Hours: 10pm to 7am. Please be respectful of neighbors.



Joseph Ellen Guest Protection Program. We believe vacation should be about making memories—not worrying about "what ifs." And let's be honest... nobody likes unexpected damage claims.



To help protect both our guests and our homes, all reservations are required to complete the Joseph Ellen Guest Protection Program before check-in.



As part of the simple pre-arrival process, you'll:



Complete a quick guest verification.

Review and electronically sign the Joseph Ellen Rental Agreement.

Choose one of the following protection options:

Damage Waiver: A small non-refundable fee that provides coverage for eligible accidental damage during your stay. This is the most popular option and helps avoid unexpected costs from minor accidents.

Security Deposit: A fully refundable security deposit hold that's released after checkout, provided no damage or policy violations are found.



We'll send you a secure guest portal link before your arrival to complete these quick steps. It only takes a few minutes and helps create a smoother, worry-free experience for everyone.



Thank you for your cooperation, and enjoy your stay!



Interaction with Guests:

Available when needed.