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Castillo Inn

2.5 star property

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Photo gallery for Castillo Inn

Front of property
Exterior
Iron/ironing board, free WiFi, bed sheets
Combined shower/bathtub, hair dryer, towels
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
110 San Marco Ave., St. Augustine, FL, 32084
  • Place, Ponce de Leon's Fountain of Youth Archaeological Park
    ‪2 min walk‬
  • Place, St. George Street
    ‪9 min walk‬
  • Place, Castillo de San Marcos National Monument
    ‪14 min walk‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Castillo Inn

This motel features coffee/tea in a common area, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Castillo Inn offers 26 accommodations with air conditioning. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This St. Augustine motel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Castillo Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from St. George Street. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of St. George Street and Castillo de San Marcos National Monument
Castillo Inn offers its guests a vending machine and coffee/tea in a common area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this St. Augustine motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Scottish Inn Motel St. Augustine
Scottish Inn St. Augustine
Scottish Inn
Castillo Inn Motel
Castillo Inn St. Augustine
Castillo Inn Motel St. Augustine

Castillo Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 181 out of 772 reviews
Rating 8 - Good. 194 out of 772 reviews
Rating 6 - Okay. 157 out of 772 reviews
Rating 4 - Poor. 101 out of 772 reviews
Rating 2 - Terrible. 139 out of 772 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adriel

Stayed 1 night in Jan 2026

4/10 Poor

Walter

Disliked: Cleanliness, amenities
It was not hard to fnd, plenty of parking spaces, and plenty of sketchy people sitting in the parking lot
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

2/10 Terrible

Sevana oh na na

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The tub flooded with sewer water and the whole room smelt. We had to get our momey back for that night due to the fact that we could not sleep the night there due to the smell. The location was the only good thing about the place. They tried to fix the smell but all i could smell was the stink and not any cleaning product which i have a feeling they didnt use. They owner was going to be there the next say but we got headaches and disgusted by the smell. We left. Just to let you all know as well they will sell your parking spot to your room for night of lights in St. Augustine. Which i undersrand for extra money but we had to park on the side of the building due to our usual spot was taken. Lastly i want to add is that the fire alarm was detached from the wall some and had no batteries inside of it. I have photos of it all.
This is the nasty water that came up from the tub. It smelt like sewer water and made the tube gross. The room next door was overly flooded. But I couldn't take a photo. The housekeeper told us there was a problem next door.
We had to cover it from people's view from us.
No battery in the fire alarm.
Hair in the towel that was there when we arrived.
Stayed 2 nights in Dec 2025

10/10 Excellent

tanya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The check in process was very easy, the staff was very nice. Very friendly, the location was perfect. The overall cleanliness was good and the beds were very comfortable. I would stay again.
Stayed 1 night in Dec 2025

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, amenities
The most horrible, dirty, and foul-smelling place. I ran out of that place.
Stayed 1 night in Dec 2025

4/10 Poor

Gerald

In the morning, we found black water coming up from the shower drain all over the bathroom floor. There was no one in the office. We reported the situation to the person who answered the phone at 6:42am and have not received a response as of 4 days later. We left very quickly without use of the facilities.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I was quite pleased with my stay at Castillo Inn. The room was clean, staff was very helpful and friendly, and the manager was kind and accommodating. I felt safe, and with Christmas festivities in full swing, the area was peaceful and quiet at night. I will stay again!
Stayed 4 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Room was nice , nice floor Could use more lighting TV is small Everything was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro Hugo

All good
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Nov 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
TERRIBLE!! This is NOT a safe place for families to stay out. My room smelled like mold , roaches in the bathroom and our bed sheets was dirty and bed was not bad. Not a clean environment
Stayed 1 night in Nov 2025

2/10 Terrible

Inna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst place I’ve ever stayed. We booked another hotel and left immediately. I didn’t think a hotel could be this disgusting—stained sheets with dog paw prints, filthy doors, walls, and even the ceiling. To top it off, a small plant was literally growing out of the sink drain. Absolutely awful!
Stayed 1 night in Dec 2025

10/10 Excellent

Hilary

Stayed 1 night in Dec 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, amenities
When we first arrived it didn't look safe, it appears people actually live there. The room I was given had poor lighting and the furniture looked old and second hand. The cable box attached to the television did not work, I was moved to another room. The second room looked a little better but it smelled like smoking was allowed in the room. It is a great location and close to the main spots (all at walking distance). We made the best of it, after all we were only spending the night. The office staff was friendly. I do not plan on returning
Stayed 1 night in Nov 2025

2/10 Terrible

Eliezer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were dirty. Floors not swept or mopped, stained shower walls, curtain and towel. Walked in saw the room and walked right back out. Save your time and money, stay somewhere else.
Stayed 1 night in Dec 2025

2/10 Terrible

Lena, Jesup

Apparently the name has not been changed so no luck!! I’m beyond happy!
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Castillo Inn. For the price we paid, I would say it met our expectations. We have made our suggestions to the property and are looking forward to staying there again to see their improvements.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was a filthy It was unsanitary in disrepair we found a syringe in the room. When it was brought up the hotel called the police on us and kicked us out
Stayed 2 nights in Nov 2025

4/10 Poor

Ashli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The guys at the front desk was super nice but the hotel itself was not at all what the pictures show. We had to ask for a refrigerator to be put in the room as well as a working microwave. The sheets had blood stains and other stains on them as did the towels and pillows. Only 1 light in the room worked the bathroom door didn’t close and there was no hot water. The rooms definitely were not at all what the pictures posted showed and not at all worth the money spent on the room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Mildred

Disliked: Cleanliness, amenities, property conditions & facilities
O start!!! I regret trusting Expedia. Castillo Inn is not what Expedia shows in the photos. A poor quality hotel, room filthy and in disrepair, dirty sheets, and walls in bad condition. I had to buy pillows, sheets, towels, I had to buy disinfectant cleaner because it was so disgusting. I came to the room at 9:30 pm, at 11:00 pm just one hour and half later, I had to leave the room because it had an unpleasant smell and I started with a bad allergy. I called the person in charge to tell them how dirty the room was and how bad it smelled and their response was "leave the key inside the room." They didn't even apologize for the poor service and bad condition of the room.
Bathroom floor super dirty
Dirty Walls
Dirty bed linen
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness, amenities
No coffee in hotel at all.great location. Very quiet
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald E

Liked: Cleanliness, staff & service, amenities
Mmmm
Stayed 2 nights in Nov 2025

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
The place was very sketchy, didn't even stay, wasted my money.
Stayed 1 night in Nov 2025