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Fairfield Inn and Suites By Marriott St Charles

2.5 star property

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Photo gallery for Fairfield Inn and Suites By Marriott St Charles

Reception
Studio, 1 King Bed with Sofa bed
Free daily buffet breakfast
Studio, 1 King Bed with Sofa bed
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2096 Bricher Rd, St. Charles, IL, 60174
  • Place, Geneva Commons
    ‪8 min walk‬
  • Place, Kane County Fairgrounds
    ‪11 min walk‬
  • Place, Delnor Community Hospital
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪54 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.0 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Express & Suites Chicago West - St Charles by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 614 reviews
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About this property

Fairfield Inn and Suites By Marriott St Charles

Hotel with free breakfast, near Kane County Fairgrounds
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Fairfield Inn and Suites By Marriott St Charles. During your stay, you're just a quick walk from Geneva Commons. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from Kane County Fairgrounds and a 4-minute drive from Arcada Theater
WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 301 square feet (28 square meters) and includes conference space. The business-friendly Fairfield Inn and Suites By Marriott St Charles also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This St. Charles hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 301 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 3 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from December 13 2025 to February 3 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott St Hotel Charles
Fairfield Inn St Charles
Fairfield Inn Marriott St Charles Hotel
Fairfield Inn Marriott St Charles
Fairfield Inn Suites By Marriott St Charles
Fairfield Inn and Suites By Marriott St Charles Hotel
Fairfield Inn and Suites By Marriott St Charles St. Charles

Fairfield Inn and Suites By Marriott St Charles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 235 out of 560 reviews
Rating 8 - Good. 179 out of 560 reviews
Rating 6 - Okay. 82 out of 560 reviews
Rating 4 - Poor. 37 out of 560 reviews
Rating 2 - Terrible. 27 out of 560 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marcos

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay and unsafe. Horrible experience. No service. Nothing works inside the unit. Dangerous to life place. The worst of all.
Stayed 8 nights in May 2025

10/10 Excellent

Jacklyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and clean. Breakfast was great. Lots of options.
Stayed 1 night in Sep 2025

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms need renovating. Toilet stains ,sheets were wrinkled.
Stayed 1 night in Sep 2025

10/10 Excellent

SUE, PORT MATILDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stop.
Stayed 2 nights in Jul 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, room comfort
Disappointed that the swimming pool and laundry were closed but otherwise happy with stay
Stayed 10 nights in Sep 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pool

Pool was not working
Stayed 4 nights in Aug 2025

8/10 Good

Angelina

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Lima

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run.
Stayed 2 nights in Aug 2025

8/10 Good

Amy

Stayed 1 night in Sep 2025

6/10 Okay

Michael

Business traveller

Amenities out

Washing machine was out, pool was under repair. Staff uses loud walkie talkies throughout the property, especially in the early morning in the hallways.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities

Property can do better

Laundry not working, pool under repair, weights missing from the very small fitness center. Cleaning staff loud. Makes for a poor overall experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovations, pool was closed. Housekeeping didn't speak English. They only refresh the room (take out garbage, give new towels and only make the beds) every other day. They wouldn't change the sheets after several days. Messed up our reservation, had us checking out a day early. Had privacy sign on the door, they disturbed us 3 times, four times the day before . Our room window overlooked dumpsters they had for the renovations that we were not told about. When they cleaned the bathroom they didn't mop the floor, still dirty from before we checked in, behind the toilet, looked like toilet overflowed and never cleaned. They didn't vacuum the whole room, had to pickup debris by hand on floor. Toilet ran constantly. Refrigerator in room ran hot and cold. The microwave was on a narrow shelf and tipped over when we tried to use it. There was constant garbage by the front door that they never picked up. There were constant bugs flying around in our room, that was coming from the hallway which was right across from the laundry area. Noisy in the hallway mostly from house cleaning.These people did not have their act together at all. It was not worth the price we paid. They had a wonderful breakfast every morning. Always greeted us when we came and went. We had handicap parking available. Hotel felt safe to stay at, good location for what we needed. No laundry service were available, it was closed for renovations.
Floor behind toilet was dirty when we checked in, they never moped or cleaned it during our stay for a week.
Stayed 6 nights in Aug 2025

10/10 Excellent

Dolphine

Liked: Cleanliness, staff & service
Friendly staff; Clean establishment; awesome continental breakfast
Stayed 2 nights in Jul 2025

2/10 Terrible

Bhavin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom
Stayed 3 nights in Aug 2025

2/10 Terrible

vathana

Disliked: Cleanliness, staff & service
The receptionist is very bad attitude
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, will stay again !

My stay was great and I highly recommend this hotel. The room was modern, clean and quiet and the bed was very comfortable. The location is very convenient and close to shopping, restaurants and exploring St. Charles and Geneva. There is ample parking and a good breakfast. The staff was very polite and accommodating. The lobby area is spacious and has room for people to visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Property needs a refresh & pool not working. Went to eat complimentary breakfast and out of eggs & potatoes. Staff was great. I expect more from a Marriott property!!
Stayed 1 night in Jul 2025

4/10 Poor

rodrigo

Liked: Property conditions & facilities
Disliked: Cleanliness
My bathroom was not clean. The toilet and the shower had hair from another person.
Stayed 1 night in Jul 2025

10/10 Excellent

Rich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025