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4.4 out of 5

"10/10 cleanliness, location & service. One thing that bothered us were the door slamming from other rooms, the bedroom doors have slow closing device ... " More

By a verified traveller on Fri 08 Jul 2022

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Traditional Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Norfolk Hotel, you're just a quick walk from Howard Davis Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Howard Davis Park and 6 minutes on foot from King Street

Norfolk Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Norfolk Hotel

Everyone (3) Couples (4) Family (1)
4 out of 5
10/10 cleanliness, location & service. One thing that bothered us were the door slamming from other rooms, the bedroom doors have slow closing devices but it still shuts with a loud bang.

Posted by on 8 Jul 2022

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4 out of 5
Everywhere clean, food good, staff helpful and friendly, convenient location, in short, everything you could want from a hotel. Okay, it's all a bit dated, but that wouldn't stop us from returning to the Norfolk Hotel if we were staying in St. Helier again.

Posted by on 24 Sep 2019

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4 out of 5
it suited our requirement as we where just visiting family

Posted by on 29 May 2019

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5 out of 5
Dated but quaint hotel. Excellent staff, very helpful and cheery

Posted by on 3 Oct 2018

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5 out of 5

Nice hotel

Nice hotel with very friendly staff. Brian and edwauno were hillarious and really made you feel welcome. Close to all amenities. A little noisy if you are on the front, however it has not put us off from staying again. The cafe by the pool was great also. Loved our stay and will be going back. Definitely not a 2 star hotel more like 4

Posted by , from solihull on 17 Aug 2018

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5 out of 5

Great hotel, would recommend to anyone

Pros: Close to town, clean and the food was good
Cons: None
Location: The town is 5 mins walk from the hotel, there's all the shops you could need and lots of places to eat
The Norfolk hotel has only 2 stars, we have stayed in 4 other hotels on Jersey either 3 or 4 star and this hotel tops them every time. It very clean and and spacious, and staff are very friendly and are always happy the help. The breakfast is hot and good quality, and you are allotted the same table for the duration of your stay. In addition to the above it's 5 mins walk for the town centre, so no need to try and find somewhere to park. We will be booking this hotel again, and I would recommend it to anyone

Posted by , from Norfolk on 7 Jun 2017

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4 out of 5
Staff very friendly and helpful.Delicius breakfast. Our room was a bit noisy,close to the main road

Posted by on 4 Aug 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available. Smoking is allowed in designated areas at this St. Helier hotel.

  • 100 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Norfolk Hotel offers 100 accommodations with coffee/tea makers and a hairdryer. 19-inch LED televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • LED television
  • Digital channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Dining Room – This restaurant serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Hotel Names

  • Norfolk Hotel St. Helier
  • Norfolk St. Helier
  • Norfolk Hotel Hotel
  • Norfolk Hotel St. Helier
  • Norfolk Hotel Hotel St. Helier
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.