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Surestay Plus By Best Western St. James Donaldsonville

2.5 star property

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Photo gallery for Surestay Plus By Best Western St. James Donaldsonville

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Property amenity
Lobby
Restaurant
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10441 Highway 70, St James, LA, 70086-7675
  • Place, River Road African American Museum
    ‪5 min drive‬
  • Place, Louisiana Square
    ‪5 min drive‬
  • Place, The Cajun Village
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About this property

Surestay Plus By Best Western St. James Donaldsonville

This smoke-free hotel features a business center, a 24-hour front desk, and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Additionally, free breakfast, a banquet hall, and a vending machine are onsite.
Surestay Plus By Best Western St. James Donaldsonville offers 61 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with king sofa beds. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include bathtubs.

This St James hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Surestay Plus By Best Western St. James Donaldsonville, you'll be within walking distance of Mississippi River. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Amenities include a business center, an elevator, and an ATM
  • Just a 1-minute drive from Mississippi River and 6 minutes from Louisiana Square
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available. The business-friendly Surestay Plus By Best Western St. James Donaldsonville also features a vending machine, an ATM, and an elevator. Self parking is free. A complete renovation of Surestay Plus By Best Western St. James Donaldsonville was completed in October 2023.

This St James hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Free rollaway/extra bed
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 103101189
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Surestay Plus By Best Western St. James Donaldsonville Hotel
Surestay Plus By Best Western St. James Donaldsonville St James

Surestay Plus By Best Western St. James Donaldsonville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 105 reviews
Rating 8 - Good. 22 out of 105 reviews
Rating 6 - Okay. 11 out of 105 reviews
Rating 4 - Poor. 10 out of 105 reviews
Rating 2 - Terrible. 11 out of 105 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great customer service Convenient location. Great price Clean, huge room Loved it. Will be back
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine establishment for an overnight stay and provides a good selection of breakfast foods.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness
Disliked: Amenities
This hotel delivers a decent experience on par with its value pricing: it's a little run down and the walls are a little thin, but the staff were very helpful and the beds were clean and comfortable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Katie

Liked: Staff & service, amenities
Excellent customer service. Friendly staff, hot showers. Breakfast was okay enough to get the job done. I must say this hotel is an affordable hidden gem. My room could’ve been cleaned a little more but I’ve stayed in worser conations and paid more per night. I’ll definitely be back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a one night stay while visiting one of the plantations.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms,a/c worked great. Breakfast was warm.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alex

Disliked: Staff & service, amenities
Good for just staying 1 day
Stayed 1 night in Mar 2025
Verified

8/10 Good

Glofer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and place is quiet
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Micki

Disliked: Cleanliness
Our room had not been clean. There was no toilet paper and there were dried pee drops on the toilet seat. They then moved us to another room. Then there were no sheets on the pull out couch bed but there was a soiled, stiff wash rag in it. We went downstairs again and they gave us sheets. So we had to make up our own bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nya

Liked: Cleanliness, amenities, property conditions & facilities
Great Excellent Staffing , I was lowkey upset about breakfast not being full until 9 but i think only like 5 of us were in the building so for food cost i understand. Just wish i was able to experience, would definitely stay again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kimora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staff was very friendly and building was very clean and comfortable. Friendly atmosphere
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
All was good except for dining.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean environment, breakfast is reasonable. Service is professional.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very prompt, curteous and friendly... the rates went up during my stay which has been a bummer
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very clean. Price was amazing compared to the others in the area.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled clean and I was happy to finally stay at a hotel that cleans the air conditioner filters in the rooms
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Melissa

Disliked: Cleanliness
I will arrive I noti
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Ronald

Disliked: Amenities
We ask the 2 cleaning ladies for some fresh towels while we were gone but they never brought any. That’s really our only complaint however
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Charlene

Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating. Hotel had unpleasant odor. Trash (candy wrapers and empty coffee creamer containers) littered throughout hallway to our room. No cups or glasses in room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like dog poop going into hotel
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities
Bed was extremely hard. Breakfast was horrible and not upkept. No plates or utensils. Room smelled funny. Wont be back sorry.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Thanks.
Stayed 1 night in Jan 2025