Marketplace Suites

3.5 star property

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Photo gallery for Marketplace Suites

Exterior
Room (NEW PROPERTY walking distance to Cruz) | Exterior
Room (Location, location, location!) | Exterior
Room (Location, location, location!) | Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
5000 - 4A Estate Enighed Route 107, St. John, St. John, 00830
  • Place, Great Cruz Bay
    ‪8 min walk‬
  • Place, Cruz Bay Beach
    ‪9 min walk‬
  • Place, Virgin Islands National Park
    ‪11 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪54 min drive‬

Room options

Room (NEW PROPERTY Location, location, loca)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (NEW PROPERTY Location, location, loca)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (NEW PROPERTY Location, location, loca)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (NEW PROPERTY Location, location, loca)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (NEW PROPERTY Location, location, loca)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Room (NEW PROPERTY walking distance to Cruz)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (Location, location, location!)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (Location, location, location!)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (Location, location, location!)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room (Location, location, location!)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Location, location, location!)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Location, location, location!)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Marketplace Suites

This smoke-free hotel features free self parking.
Marketplace Suites offers 12 accommodations with safes and hair dryers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Our customers tell us they enjoy Marketplace Suites's walkable location. During your stay, you're just a quick walk from Cruz Bay Beach. Free self parking is available.
  • Free WiFi
  • Free self parking
  • Amenities include an elevator
  • Within a 10-minute walk of Cruz Bay Beach and Virgin Islands National Park
As a guest of Marketplace Suites, you'll find shopping on site and an elevator. The front desk is open around the clock. Free self parking is available.

This 3.5-star St. John hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Shopping centre

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Marketplace Suites
Marketplace Suites Hotel
Marketplace Suites St. John
Marketplace Suites Hotel St. John

Marketplace Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 164 reviews
Rating 8 - Good. 39 out of 164 reviews
Rating 6 - Okay. 15 out of 164 reviews
Rating 4 - Poor. 3 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Erin

There are pros and cons to staying here, some of which I wasnt aware of, so for future guests: PROs 1. It is on the third floor of a commercial center, so you can walk downstairs to an italian cafe with great pastries, to a sandwich shop, or to a grocery store. Nothing right in the center is open for dinner though. 2. Nice big bed, comfy pillows 3. Walking distance to downtown Cruz Bay. 4. Tons of space, really almost too much. Every room was 10 feet deeper than it needed to be, but if you are planning to waltz, you will have space 5. Easy parking CONs 1. You are staying in what is essentially a shopping center. Staff are shouting greetings pretty early in the morning. 2. there is one small window in the bedroom and the windows in the front are all covered over for privacy (because shopping center) 3. the shower only has frosted glass across maybe 60% of the opening, the rest is open to the world and due to where the overhead shower head is, you will often be standing in full view of the rest of the bathroom, so if you are not with your sig other (I was with my mom) kind of awkward. 4. It is an 8 min walk to downtown Cruz bay and I had no problem with the area, but I have lived all over the world in low income countries before. The area you walk through is a little bit off the beaten path, a little bit run down, and dark. So my older mom was uncomfortable walking in the dark to get to dinner in downtown
Stayed 3 nights in Jan 2026

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 4 nights in Jan 2026

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness
Size of room and well stocked kitchenette
Stayed 4 nights in Dec 2025

4/10 Poor

ashutosh

The sofa bed had stains that looked like dried blood, so we opted to roll it back up and not use it. We made an incorrect booking mistake and were not checked out on time. We received a call to inform us and were told our items would be placed in garbage bags outside of the room. We had items in the safe, medications, etc. The employee of Marketplace Suites who called escalated to yelling at us while we were trying to find a way to return to the island in a timely manner and correct this. Nicole with Marketplace Suites corrected that statement of a colleague and allowed us to return & pack up. She also contacted another hotel and helped us procure a room.
Stayed 3 nights in Dec 2025

8/10 Good

Steven, Chapel Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! It’s very clean with Comfortable beds and lovely bathroom. Good kitchen area with full sized fridge. Well priced and great location! The grocery store is downstairs which is so convenient. Unfortunately , it is starting to show a bit of wear… one chair the leather is cracking and needs to be replaced, the cookware is Teflon and very scratched ( a healthy and more durable alternative would be stainless steel) and some of the bathroom cabinet door handles are peeling… which is why l couldn’t give it a 5 anymore! All of these are quick, easy fixes because the property on the whole is lovely.
Stayed 4 nights in Nov 2025

8/10 Good

Jason

Stayed 3 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful just need someone there in case of lock outs
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher Joseph

Liked: Cleanliness, property conditions & facilities
Property was great! Location also great! Room needed a broom or a second day quick clean. Not sure what to do with trash?
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
The spot is perfect! All the places are nearby of us.
Stayed 3 nights in Aug 2025

10/10 Excellent

ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to place. Close to everything. Very clean
Stayed 6 nights in Jul 2025

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and the AC works well. No housekeeping service, no windows, TV didn’t work for a lot of our stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jenica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge room in immaculate condition. Very nice and handy place to stay.
Stayed 3 nights in May 2025

8/10 Good

Marianne

Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, stores in the immediate area had plenty of products overall very good experience I would recommend. On a negative I wish they had grills available to use and beach chairs came with the rental.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gloribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
athensuite is very clean, large and has all the essentials for a great stay
Stayed 3 nights in Apr 2025

2/10 Terrible

jared

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
4 nights we smelled smoke and was not resolved by the management. Back home, my husband and I got very sick for a week.
Stayed 5 nights in Dec 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is on the top floor of a shopping center. Our room was clean, modern and close to downtown. There is no on property staff but didnt really need one. There's a great coffee shop / bakery right down the street.
Stayed 4 nights in Mar 2025

8/10 Good

PATRICIA ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having grocery store on property so we could prepare our own meal. Would have liked a dining table to sit at and a window with a view besides interior of mall. Missing pillow cases on extra pillows. Would have liked kleenex. Loved easy walk to town. Room very clean and roomy.
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Stayed 4 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that it was in a shopping center. There was only I window in the place but the view was pretty. There were no laundry facilities.
Stayed 4 nights in Mar 2025

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Reyvonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and I liked that there is a grocery store in the building but the staff in the food section where they sell cooked food are rude and unfriendly. We went there twice and had the same experience. I'm a traveler and this is the first time I felt so unwelcomed as a tourist.
Stayed 4 nights in Feb 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, property conditions & facilities

Ok place to stay

Conveniently located, 10 minute walk to buses and downtown area. Clean and good place to stay if you’re not spending much time there. There were no windows in our unit which was no bueno.
Stayed 7 nights in Feb 2025