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Heritage Hotel

3.0 star property

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Photo gallery for Heritage Hotel

TV
Breakfast area
Meeting facility
Executive Queen Room, 2 Queen Beds | Living area
Reception

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Heritage Quay, St. John's, Antigua
  • Place, St. John's Harbour
    ‪1 min walk‬
  • Place, Heritage Quay
    ‪1 min walk‬
  • Place, Jolly Harbour Marina
    ‪4 min walk‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area

Executive King, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area

Executive Queen Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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  • Free Wi-Fi
  • Air-conditioning
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The price is €127
includes taxes & fees
23 Jan - 24 Jan 2026
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About this property

Heritage Hotel

Hotel in St. John's with a 24-hour business center and a 24-hour front desk
A restaurant, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk.
Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

During your stay at Heritage Hotel, you're just a quick walk from St. John's Harbour. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Flamboyant
  • WiFi for a fee
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Steps from St. John's Harbour and Westerby Memorial
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Heritage Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star St. John's hotel is smoke free.

Flamboyant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 78 out of 382 reviews
Rating 8 - Good. 107 out of 382 reviews
Rating 6 - Okay. 114 out of 382 reviews
Rating 4 - Poor. 49 out of 382 reviews
Rating 2 - Terrible. 34 out of 382 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
The Heritage is right downtown with easy access to food and shopping. The facility is older but the rooms are large and clean.
Stayed 7 nights in Sep 2025

10/10 Excellent

robert

Stayed 2 nights in Sep 2025

8/10 Good

casval

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
Stayed 4 nights in Aug 2025

6/10 Okay

Orlando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2025

4/10 Poor

Morton

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was accommodating, but the service of the amenities was sub par
Stayed 7 nights in Jul 2025

8/10 Good

Chris, Lake Worth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Walking distance to shops and restaurants was excellent. Staff was very friendly and accommodating. I would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet issues, the internet was down, which was very inconvenient.
Stayed 7 nights in Jul 2025

8/10 Good

Solomon

Business traveller
Liked: Cleanliness, staff & service
The facility/room showed signs of aging however, the staff were courteous and friendly. The room was quite spacious and housekeeping was obvious.
Stayed 3 nights in Jul 2025

8/10 Good

Seleen

Travelled with family
Close to shopping area
Stayed 1 night in Jul 2025

4/10 Poor

Karen

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel was dated. No upgrades - bathroom plumbing leaves much to be desired. Balcony furniture miss-matched. Under the initial booking breakfast was included however we were charged. Not a property I’d expect to see on Hotels.com
Stayed 1 night in Jul 2025

4/10 Poor

Marsha

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Helpful and pleasant staff. The location was ok, but very noisy. The room was very dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities
I stay at Heritage Hotel because of the shops, the market and restaurants that are in easy walking distance to the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Stayed 1 night in Jul 2025

8/10 Good

Rosalia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service but.......

Elevator did not work for 2 and a half weeks walking up to my floor was painful. The staff was great, great service they were really helpful. Great location near everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Jun 2025

6/10 Okay

William

Travelled with partner
Liked: Amenities
Is right in center town
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staying next to big banana restaurant was a plus
Stayed 3 nights in Apr 2025

2/10 Terrible

Ronin

Disliked: Staff & service, property conditions & facilities
service very bad bad
Stayed 7 nights in Jun 2025

6/10 Okay

Aniel, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
-Elevator was broken. -They sell snacks, water, soft drinks, beers and wines and even a lunch pack. -Bed was good and AC worked well. -Location in city center
Stayed 1 night in Jun 2025

4/10 Poor

Yu Fang

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness

Good value but…

The hotel had an excellent location. The room was very spacious but the blanket on the bed was not clean and there was dark glue residue behind the toilet which leaked. Breakfast was good and the waitress was friendly.
Stayed 1 night in May 2025

8/10 Good

Warren

Stayed 14 nights in May 2025

10/10 Excellent

MAVIS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing....right in the heart of St. John's. The hotel is quiet, clean and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025