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The Franklin Hotel

3.0 star property

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Photo gallery for The Franklin Hotel

Interior entrance
Classic Double Room, City View
Exterior
Front of property
Reception

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

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195 Water St, St. John's, NL, A1C 1B4
  • George Street
    ‪5 min walk‬
  • The Rooms
    ‪8 min walk‬
  • Port of St. John's
    ‪13 min walk‬
  • St. John's, NL (YYT-St. John's Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room, City View

Classic Double Room, City View

Classic Double Room, City View

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Franklin Hotel

Pension in St. John's, a quick walk to George Street
This pension features free WiFi in public areas. Housekeeping is available on request.
The Franklin Hotel offers 2 accommodations with complimentary bottled water and hair dryers. 32-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Franklin Hotel, you're just a quick walk from George Street. Features include free WiFi in public areas.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a virtual front desk
  • Just a 4-minute walk from George Street and 8 minutes by foot from St. John's Convention Centre
  • Dogs welcome for a fee
Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star St. John's pension (fines may apply for smoking in non-smoking areas).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: CAD 30 per pet, per night (maximum CAD 107.10 per stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per night (maximum CAD 107.10 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: CAD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Franklin Hotel Hotel
The Franklin Hotel St. John's
The Franklin Hotel Hotel St. John's

The Franklin Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Calum

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool little hotel right on Water Street. Close to everything downtown St John’s. Feels boutique.
Stayed 1 night in Aug 2025

2/10 Terrible

Amanda

Disliked: Staff & service, property conditions & facilities
The hotel is well located, that's why we chosen it. Also the room(s) were clean. We stayed in 2, almost 3 rooms! They kept moving us around because of a scheduling mix up on their end. It's not fun to pack up your luggage and basically check out every day. I would never s
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The room was too loud because of the window ac unit.
Stayed 1 night in Jun 2025

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Needs to be completed in the rooms. Not sure i like no staff self serve hotel.
Stayed 1 night in Jun 2025

8/10 Good

Carly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in experience wasn't great - had to message the property twice to get the door codes. The code provided was then incorrect so I had to call the number they provided. However, they did respond promptly to my messages and calls and I was able to get into my room relatively quickly. A minor inconvenience. Seems like some of the rooms were being renovated so there was a bit of noise from that but nothing major. The hotel is in a great location with easy access to shops, restaurants, and pubs. Overall it was clean and the room was really nice. No amenities but if you're just looking for a place to sleep it's perfect.
Stayed 2 nights in Jun 2025

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was neat and clean, clearly people smoked in this room, it stank. Also there is a coffee machine with a few teas and one decaf. So it was just ok, but I would come back not recommend it.
Stayed 1 night in May 2025