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The Bank Hotel & Bistro

3.0 star property

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Photo gallery for The Bank Hotel & Bistro

Standard Room (6)
Standard Room (5)
Hallway
View from property
Breakfast, lunch, brunch served; sea views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
28-29 Grand Parade, St Leonards-On-Sea, England, TN37 6DR
  • Place, Hastings Pier
    ‪12 min walk‬
  • Place, White Rock Theatre
    ‪12 min walk‬
  • Place, Hastings Castle
    ‪3 min drive‬

Room options

View all photos for Standard Room (5)

Standard Room (5)

Standard Room (5)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room (6)

Standard Room (6)

Standard Room (6)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (7)

Standard Room (7)

Standard Room (7)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (8)

Standard Room (8)

Standard Room (8)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (11)

Standard Room (11)

Standard Room (11)

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (12)

Standard Room (12)

Standard Room (12)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (13)

Standard Room (13)

Standard Room (13)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room (14)

Standard Room (14)

Standard Room (14)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (4)

Standard Room (4)

Standard Room (4)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Bank Hotel & Bistro

Hotel in St Leonards-On-Sea with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and a banquet hall are onsite.
The Bank Hotel & Bistro offers 9 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at The Bank Hotel & Bistro. During your stay, you're just a quick walk from Hastings Beach. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at The Bank Hotel & Bistro, a bistro with ocean views
  • English breakfast served daily for a fee
  • Amenities include a meeting room, conference space, and coffee/tea in a common area
  • Steps from Hastings Beach and Warrior Square Gardens
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space.

This 3-star St Leonards-On-Sea hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Bank Hotel & Bistro - Overlooking the ocean, this bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 5.95 to 10.45 for adults and GBP 5.95 to 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Bank Hotel & Bistro

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 5.95 to 10.45 for adults, and GBP 5.95 to 5.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Bank Hotel Bistro
The Bank Hotel & Bistro Hotel
The Bank Hotel & Bistro St Leonards-On-Sea
The Bank Hotel & Bistro Hotel St Leonards-On-Sea

The Bank Hotel & Bistro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 152 reviews
Rating 8 - Good. 41 out of 152 reviews
Rating 6 - Okay. 16 out of 152 reviews
Rating 4 - Poor. 5 out of 152 reviews
Rating 2 - Terrible. 8 out of 152 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beside the seaside

Lovely room with a fabulous view of the sea. Great place to wake up and very good clean room and en suite shower and WC.
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort

Ok bit could be better

Room in need of redecoration windows don’t open room very hot needs ventilation
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely Staff , beautiful sea view from room
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

I love this hotel. Friendly and feels safe. Only down side this time was my toilet and shower was across the hall, through some doors and at the bottom of the stairs. I was provided with a robe and it really wasn't as much of an issue as I first imagined.
Stayed 2 nights in May 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst bed ever, unclean, rude, AVOID!

My room had the worst bed I’ve ever experienced in all my years of staying in hotels. I expect that any mattress lying on the side of the road would be better than this. It completely sagged in the middle with springs that poke into your back. I sat on it for two minutes and had instant back pain. There was no way I could sleep on this without debilitating back pain so did not stay more than 15 minutes. It is astounding that an establishment could actually think it is ok to charge people money to sleep on this. The hotel is not clean either. The toilet has grime in places, floors not properly clean, especially the stairwell. The windows do not open properly in the room. The lady on the front desk is rude, completely unhelpful and contemptuous. They charge £10 an hour to leave a bag behind after you check out- I have never experienced this kind of exploitation and lack of generosity from any of the thousands of hotels I have stayed. I left and went back home rather than inflicting a stay at this hotel on myself.
Stayed 1 night in Jul 2025

10/10 Excellent

Wil

Right on the seafront with fantastic sea views. An old building which no doubt has had many visitors over the years.. great room
Stayed 1 night in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in room 11. The room is nicely decorated, light and airy with an uninterrupted view of the sea. The hotel is nicely decorated throughout.. It can be noisy at night being situated on the main road but I was prepared for this after reading reviews prior to staying. The hotel is a few minutes walk from the town center and a ten minute walk to Hastings. Overall I would definitely stay at this hotel and would book the same room
Room with a view
Staircase
Staircase
Stayed 3 nights in Jun 2025

10/10 Excellent

HOWARD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay here in St Leonards Make sure you book in before 5pm Outside parking free for 2 hours Roon beautiful and clean close to shops and restaurants.Bistro on site Gorgeous seaview on front of hotel but can be Noisy with early morning traffic
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

2/10 Terrible

yasser

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Devadas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and views. Room was cleab andlarge with great seaviews Sarah was great and a good communicator. Will stay again.
Stayed 2 nights in May 2025

6/10 Okay

Stewart

Liked: Cleanliness, staff & service
Great value and even better view from our room (6)
Stayed 1 night in May 2025

10/10 Excellent

deepak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Judith

Nice room with character and a view of the sea. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Delightful stay where the bathroom was the old big back safe - fabulous
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

It was a lovely stay. The owner of the hotel was very nice when we arrived and checked us in. The room was clean and welcoming and comfortable. It was quiet and we had a lovely sea view which was amazing, beautiful. Overall a lovely stay and we will return.
Stayed 1 night in Apr 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally situated on the seafront, a short distance from railway station. The room we had was beautifully decorated and equipped, with a good en- suit shower room. Excellent view of the sea. The only slight negative, was there was quite a lot of noise from the road outside, however this wouldn't put me off staying again !
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plesant Stay!

A plesant stay in a good location next to the sea. Very clean and well looked after. Didn't bother us but the shower was in the room but a room divider offered some modesty!
Stayed 2 nights in Apr 2025

8/10 Good

Penelope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room looking out to sea but very noisy road and no insulation with windows
Stayed 1 night in Mar 2025

4/10 Poor

anu

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was okay but the bed was noisy and the shower wasn’t working properly
Stayed 1 night in Apr 2025

10/10 Excellent

Mayur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing staff.
Stayed 1 night in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and affordable stay

Lovely decorated rooms. Very noisy with traffic but ear plugs were provided complementry. Nice to walk in to 2 complimentary local ciders from Guestling.
Stayed 1 night in Mar 2025

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to check in before 5.30pm. Was greeted and keys handed out, very impersonal. After 5.30pm, No one at the property until 9.30am, though on their breakfast menu it says 7.30am.
Stayed 1 night in Mar 2025